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Uninstalled Norton--i Thought!


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7 replies to this topic

#1 Jimzhr

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Posted 01 November 2006 - 07:56 PM

I read and followed instructions in the "Pinned" topic at top of page. I would have posted this there but it doesn't appear there is any recent activity so here I go.....

I turned Norton off, installed and tried AVG Free for a couple of days. It seemed to work fine but then I heard good things about AOL Active Virus Shield. I removed AVG and am now running the AOL AVS free. It also seems fine (though everything seems slower than when I was using AVG) , though a little tough for me to configure. Regardless, either the AVG or AOL should be better than Norton so I just ran through all the procedures specified in the "Pinned" topic and here are the results:

First I did the Add/Remove Programs and NV disappeared from there. (NOTE: there is Norton Live Update with its own space in Control Panel and that does not disappear when using Add/Remove)

Next I ran the several cleanup tools suggested.

Next, I backed up my registry and then went in and removed each string for Norton and Symantec in the HKEYs.

Then I used RegEdit and did a search expecting to find most if not all symantec "stuff" gone. NOT! There are still 180+ items in the registry.
I did not delete any of these, figuring that they were for Live Update which is still showing in Contol Panel.

So, my questions to you gurus are:

1. Having removed "most" of the Symantec "stuff", have I done enough and accomplished my purpose of ridding my computer of a "resource hog"?

2. Do I need to be bothered with trying to removeLive Update in Control Panel?

3. And if I do need to "be bothered", how do you suggest I proceed? registry items?

4. If I don't need to "be bothered" do I still delete those registry items and not worry about whether it impacts Live Update?

Thanks once again for your comments and advice!

Jim

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#2 SpiritWind

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Posted 03 November 2006 - 01:13 AM

Hi Jim :

I saw no mention in your post if you FIRST RIGHT-clicked on the Norton icon in
the System Tray and selected "Terminate" BEFORE you went to "Add or Remove
Programs" to uninstall ALL the Norton "components" listed there, that included
"Live Update" !?

#3 Jimzhr

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Posted 03 November 2006 - 12:12 PM

No, I did not click on that icon and terminate. Is there something I can do now>?

#4 SpiritWind

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Posted 05 November 2006 - 12:05 AM

Hi Jim :

At present, is there a Norton icon in your System Tray ? If yes, follow what I
said about "terminating" it; then go to "Add or Remove Programs" and TRY to
"uninstall" that Norton "Live Update". If you are successful in that, then run the
Norton "Removal Tool", followed by using your computer's "Search > All files
and folders", using the search "terms" "Symantec" & later "Norton" and "Delete"
all appropiate items ( should be all of them UNLESS you have another Norton
product on your computer ) . For the Registry "fixing", I use a Safe & Good &
FREE registry cleaner called the "evaluation" copy of Registry First Aid, available
at http://www.rosecitysoftware.com/reg1aid ; IF you decide to use or try this
program, you MUST scroll down the webpage to find the "evaluation" copy with
its one of 2 Choices download link.

AND the AOL AVS is NOT a very good choice for an antiVIRUS program; best to
NEVER use a "security program" provided by an Internet Service Provider because
they are usually a "stripped down" version of another company's antivirus program.

Not sure HOW "completely" you "removed" the AVG antivirus program !? Best to use
the 4 - Step "Approach" I have recommended, then you know it is COMPLETELY GONE
and will NOT "conflict" with any subsequent antiVIRUS program you would install .

I recommend the Good & FREE Avast Antivirus Home Edition, available from :
http://www.avast.com ; it has 7 "Providers/Shields" & EXCELLENT Support Forums.
I am one of the regular "Helpers" on those Support Forums. However, Avast will
NOT work IF you use the AOL "browser" and perhaps even if you are using AOL
as your Internet Service Provider. I always recommend reading the "FAQ"s BEFORE
deciding on a product & Avast's is at :
http://www.avast.com/eng/faq-avast-4-home-professional.html .

Edited by SpiritWind, 05 November 2006 - 12:14 AM.


#5 Jimzhr

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Posted 05 November 2006 - 03:12 PM

Thank you Spirit for the help!

To anwer your question, there is no Norton icon remaining in the System Tray. What do you suggest?

As far as the AOL AV program, I think I will uninstall it and try Avast and see how I like that one compared with AVG. I understand what you are saying about its relatonship to the ISP.

Jim

#6 SpiritWind

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Posted 06 November 2006 - 12:32 PM

Hi Jim :

Without a Norton icon in your System Tray AND Norton Live Update still in
your "Add or Remove Programs", I FIRST recommend you try the following :

1. Download and save these three files to the Windows desktop:
a) ftp://ftp.symantec.com/public/english_us_...sgen/MSIFIX.bat
:thumbsup: ftp://ftp.symantec.com/public/english_us_...sgen/SymNRT.exe
c) ftp://ftp.symantec.com/public/english_us_...MMSICLEANUP.reg

2. Run the three files that you just downloaded
a) On the Windows desktop, double-click the MSIFIX icon.
Click Run.
A black window may appear very briefly.
:flowers: On the Windows desktop, double-click the SymNRT icon.
Click Run.
Click Next.
Click I accept the License Agreement, and click Next.
Type the letters and numbers that you see in the white box, and then click Next.
Click Yes or OK at each prompt.
You may need to click more than once. Your computer may be restarted for you more than once.
You may be asked to repeat some steps after the computer restarts.
c) On the Windows desktop, double-click the SYMMSICLEANUP icon.
Click Run, and then click Yes.
Click OK.

IF THE ABOVE DOES NOT WORK, my SECOND Recommendation would be
using your computer's "Search > All files and folders",
using the search "terms" "Symantec" & later "Norton" and "Delete"
all appropiate items ( should be all of them UNLESS you have another Norton
product on your computer ) .

IN CASE NEITHER OF THESE ARE SUCCESSFUL, I recommend you re-install
Norton, ASSUMING YOU HAVE THE CD for the product, then go through the
"COMPLETE REMOVAL" procedure I have recommended.

Avast will NOT install properly, if at all, IF the remnants of any other
antiVIRUS product are present on a computer .

Edited by SpiritWind, 06 November 2006 - 12:35 PM.


#7 Jimzhr

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Posted 07 November 2006 - 12:15 PM

Thanks again! Finally got rid of everything Symantec/Norton on my system.

After a 3 day trial of AOL AVS I just uninstalled it and put AVGFree back on. I regularly run Spybot, Adaware, Windows Messenger Beta and Spyware Blaster. During the time AOLAVG was on the system I "suddenly" was overwhelmed with malware/spyware which I never got before.

I do intend to give Avast a try but wanted something I was familiar with installed for the time being while I do other things. One thing I have found so far is that I cannot schedule a specific time for a scan when it is convenient for me. They do it automatically first thing whenI boot up. Can I schedule this scan in Avast?? Jim

#8 SpiritWind

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Posted 10 November 2006 - 02:24 AM

:thumbsup: Hi Jim :

AVG AV & Avast Home Edition ( Free ) both do NOT have "Scheduled Scanning"
and both have "boot-time" scanning .




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