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Msn, Hotmail Services Not Working. Computer Not In Order


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2 replies to this topic

#1 biggam

biggam

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Posted 01 November 2006 - 05:48 PM

MSN, Hotmail Services not Working. Computer not in Order

Hi

My internet is working fine my msn is not letting me sign in, the hotmail website is not loading up and i have a feeling the computer is not in order.

Logfile of HijackThis v1.99.1
Scan saved at 20:03:15, on 01/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\windows\system32\wscntfy.exe
C:\windows\System32\alg.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Amr\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Winstj] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstw] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstl] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstq] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstg] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstv] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winsta] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstb] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winsth] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstd] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstt] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winsty] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winsto] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstk] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstz] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstp] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstr] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstx] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstm] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winsts] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winsti] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstn] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstc] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstf] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winstu] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [Winste] C:\3611010322512673937.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\sniffer.dll
O10 - Unknown file in Winsock LSP: c:\sniffer.dll
O10 - Unknown file in Winsock LSP: c:\sniffer.dll
O10 - Unknown file in Winsock LSP: c:\sniffer.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...tup1.0.0.15.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\windows\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

thank you

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m

#2 Buckeye_Sam

Buckeye_Sam

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Posted 03 November 2006 - 11:51 AM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please download ComboFix and save it to your desktop.
Double click combofix.exe and follow the prompts.
When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

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Posted 18 November 2006 - 09:54 AM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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