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Machine Check Exceptions


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#1 DJBPace07

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Posted 31 October 2006 - 10:01 PM

Hi everyone! As you can probably tell with the topic title, I'm getting Machine
Check Exceptions like crazy now. The first one I ever had (until now) with this
computer was five months ago. Now all of a sudden, I'm getting them all the time
with the same error code at random moments. Here's what I get.

MACHINE_CHECK_EXCEPTION

Technical Information:

***STOP: 0x0000009C (0x00000004, 0x8054D5F0, 0xB2000000, 0x00070F0F)

I searched the internet for solutions and have run Windows Memory Check and
Memtest for about 12 hours with no errors. I also updated ALL drivers, double
checked to see if overclocking was enabled by accident, checked my hard drive,
cleaned my registry, checked for viruses and spyware, and went through all events
in control panel to see if there was a log of some kind. These seemed to start
occurring a few days ago, about the same time I installed IE 7. Could something
in IE be causing them? I did get one just after I unplugged my USB printer from
the computer, the printer is hot swappable and I never had any issues doing it.
I removed the drivers for the printer and reinstalled them and they still happen.

Here is my computer's specs.

AMD Athlon 64 X2 4600
4 GB of Low-latency Mushkin memory
ATI Radeon 1900XT running Catalyst 6.10
550 Watt Antec TRUE POWER 2.0 PSU
Creative Labs SoundBlaster Audigy 4, running latest drivers

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#2 usasma

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Posted 01 November 2006 - 09:26 AM

Nice system! What make/model mobo?

http://aumha.org/win5/kbestop.php#0x9c
http://www.osronline.com/ddkx/ddtools/bccodes_03af.htm

The first set of parameters indicates that this happened in Bank #4 of your memory. Do you have 4 sets of memory modules? I'm suspecting that this is a case of memory overload (XP generally can't recognize that much memory - but that's a whole 'nother discussion). Why didn't it happen before? - BTFOM (Beat's The F*** Outta Me!), maybe a Windows Update?

The error points to:
1) overheating
2) bad hardware
3) overclocking

I'd first suggest running with only 2 gB of RAM for a while to see if that clears up the problem (it'll also vacate Bank #4, so if it's a mobo problem with Bank #4, it'll also clear that up).

Also, I'd try this free temperature monitoring utility to see if you can find any overheating: http://www.almico.com/speedfan.php Ensure that you also look into checking the RAM, video card, and mobo temps. If you can't get a tool to do this, try opening the case and directing cool air onto each component in turn (with a fan - but watch out, it'll generate static!)

Another interesting link: http://support.microsoft.com/?kbid=329284&sd=RMVP

Check your Event Viewer for errors relating to this Event ( http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ )

Search your hard drive for files ending in .dmp and .mdmp If you find then, use this link to perform an analysis of them: http://forums.majorgeeks.com/showthread.php?t=35246

Then post the results of the analysis here for us to have a look at.

Edited by usasma, 01 November 2006 - 09:30 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 DJBPace07

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Posted 01 November 2006 - 02:01 PM

I ran the bug check software on the most recent crash and this is what it generated:


Microsoft ® Windows Debugger Version 6.6.0007.5
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini103106-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Tue Oct 31 19:06:36.125 2006 (GMT-5)
System Uptime: 0 days 3:39:23.813
Loading Kernel Symbols
.................................................................................................................................................................
Loading User Symbols
Loading unloaded module list
...............................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {4, 8054d5f0, b2000000, 70f0f}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

The error is probably not caused by overheating, the CPU and mobo hovers around the low 40 degree C range with the GPU in idle around 50 degrees. BTW the mobo is an Asus A8N32-SLI Deluxe. I had it replaced a while ago and the system has been rock solid until about Oct. 28th when this started. I have everything in my computer running at system specs so it couldn't be overclocking. As I wrote this a message came up saying Windows has just recovered from a serious error, it didn't stop the computer entirely this time. The information it gave me was the same as usual with the exception of it displaying a product ID of 256_1. I don't know if that means anything though. The only thing I am doing differently now is I reinstalled my printer software and it's connected to the computer. I checked the Event Viewer and Windows logged it, this is what that told me:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/1/2006
Time: 12:43:47 PM
User: N/A
Computer: VM-202655
Description:
Error code 0000009c, parameter1 00000004, parameter2 8054d5f0, parameter3 b2000000, parameter4 00070f0f.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 39 0000009
0020: 63 20 20 50 61 72 61 6d c Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 34 2c 20 000004,
0038: 38 30 35 34 64 35 66 30 8054d5f0
0040: 2c 20 62 32 30 30 30 30 , b20000
0048: 30 30 2c 20 30 30 30 37 00, 0007
0050: 30 66 30 66 0f0f

Using words instead of bytes in the data field...

0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 39303030
0020: 50202063 6d617261 72657465 30302073
0030: 30303030 202c3430 34353038 30663564
0040: 3262202c 30303030 202c3030 37303030
0050: 66306630

Since these started happening around Oct 28, I decided to see what I did on that date. I installed two Windows Updates, they are (KB920342) and (KB914440). Finally, to close this long message, I opened the first dump file from the 28th when this all started and this is what I got, I'm not sure if it means anything though:


Microsoft ® Windows Debugger Version 6.6.0007.5
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini102806-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Sat Oct 28 00:54:27.796 2006 (GMT-5)
System Uptime: 0 days 11:33:30.499
Loading Kernel Symbols
.......................................................................................................................................................................
Loading User Symbols
Loading unloaded module list
................
*** WARNING: Unable to verify timestamp for HPZid412.sys
*** ERROR: Module load completed but symbols could not be loaded for HPZid412.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10000050, {ffffffe8, 1, 80525788, 0}


Could not read faulting driver name
*** WARNING: Unable to verify timestamp for tm_mbd_c.sys
*** ERROR: Module load completed but symbols could not be loaded for tm_mbd_c.sys
Probably caused by : HPZid412.sys ( HPZid412+3743 )

Followup: MachineOwner
---------

1: kd> .reload
Loading Kernel Symbols
.......................................................................................................................................................................
Loading User Symbols
Loading unloaded module list
................

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#4 Enthusiast

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Posted 01 November 2006 - 03:00 PM

Probably caused by : HPZid412.sys ( HPZid412+3743 )

Followup: MachineOwner


HPZid412.sys file information

The process IEEE-1284.4-1999 Driver (Windows 2000) belongs to the software HP Dot4 Windows by HP (www.hp.com).

Description: HPZid412.sys is located in the folder C:\Windows\System32\drivers. Known file sizes on Windows XP are 51088 bytes (30% of all occurrence), 51056 bytes, 51024 bytes, 50960 bytes, 51120 bytes, 49664 bytes.
The driver can be started or stopped from Services in the Control Panel or by other programs. Program has no file description. The program is not visible. There is no detailed description of this service. It is not a Windows core file. HPZid412.sys is a trustworthy file from Microsoft. Therefore the technical security rating is 19% dangerous.

Important: Some malware camouflage themselves as HPZid412.sys, particularly if they are located in c:\windows or c:\windows\system32 folder. Thus check the HPZid412.sys process on your pc whether it is pest.
http://www.file.net/process/hpzid412.sys.html

I did get one just after I unplugged my USB printer from
the computer, the printer is hot swappable and I never had any issues doing it.
I removed the drivers for the printer and reinstalled them and they still happen.


This seems that it could be related.
I would recommend that you run the Windows One Care Free Scan

Go to Windows Live Onecare Free Scan
It will say "Get a free PC safety scan"
http://safety.live.com/site/en-us/default.htm

Make sure you click "Full Service Scan" in the middle of the page and
not the "Try It Now Free" on the right side.

Allow it to download an Active X component.
Choose "Complete Scan" in the window that opens
Click "Next"
Do not click on anything else that offers you a free trial or to sign up if you live in the US.

Allow it to scan - it may take quite, maybe two hours or so depending on how big your hard drive is and how fragmented your registry and drive are.

#5 DJBPace07

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Posted 01 November 2006 - 06:19 PM

According to OneCare, no viruses were detected and my network is safe. It did say I should defrag my HD though. I haven't received another one today. I did do some more research on the exception's address, it could be anything from memory issues (I checked this and everything was okay) to driver problems.

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#6 usasma

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Posted 02 November 2006 - 08:09 AM

HP printers have been known to have issues similar to this.

I'd suggest:
1) Uninstall the HP software from your system.
2) Search your hard drive to ensure that HPZid412.sys has been removed
3) Run the system to see if the errors recur.
4) Download the latest software for your printer from the HP website and install it to see if that cures the problem.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 DJBPace07

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Posted 02 November 2006 - 10:21 PM

I did that, the errors have changed. Instead of completely locking the system with a stop error, it displays a window that says Windows Has Recovered from a Serious Error and displays the same error information with product ID 256_1. The error seems to come up during start up. I ran the error though AMD's MCAT program you can download from their site and I get this:

C:\Documents and Settings>mcat.exe /cmd 4 0xb200000000070f0f 0x8
0545ff0 0
Processor Number : 0
Bank Number : 4
Time Stamp (0x): 00000000 00000000
Error Status (0x): B2000000 00070F0F
Single bit errors:
Processor state corrupted by error
Error reporting enabled
Error not corrected
Error valid
Bus Error Code:
Participation processor: Generic
Time-out: Request timed out (TIMOUT)
Memory transaction type: Generic error (GEN)
I/O: Generic (GEN)
Cache level: Generic (LG)
North Bridge Error MC4:
Extended Error Code: 0x7 - Watchdog Timeout Error
Error Code: 0x0F0F
Generic (GEN) Generic error (GEN), on Generic (LG) cache
Special WDTO Error decode:
MC4_ADDR (0x): 00000000 80545FF0
HyperTransport Command: 0x3e
Address extension
Operation Type : 0x7 - SMI ack
Next Action : 0x5 - Send initial response back to requestor
Source Pointer : 0x0 - Host bridge on local node
Source Unit ID : 0x1
Source Node ID : 0x5
Destination Unit ID : 0x0
Destination Node ID : 0x0
Wait For Posted Write : 0x0
Wait Code : 0x2
System Response Count : 0x0
GART TblWk in Progress: 0x0

Edited by DJBPace07, 02 November 2006 - 10:54 PM.

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#8 usasma

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Posted 03 November 2006 - 08:08 AM

I'd suggest using one of these techniques to analyze the errors (I can't read anything from the MCAT tool):
http://forums.majorgeeks.com/showthread.php?t=35246
http://aumha.net/viewtopic.php?t=22068 (See Post #3)
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 DJBPace07

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Posted 11 November 2006 - 03:52 AM

For some reason the problems have stopped. I'm not sure exactly what I did though. If they happen again I'll continue to post.

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#10 Enthusiast

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Posted 11 November 2006 - 04:07 AM

The Windows scan may have corrected a problem in the registry, which it would not advise that it did.

It is a multipurpose tool that not only scans for malware but scans the registry as well, and additionally cleans temp files and will defrag if necessary.

#11 usasma

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Posted 12 November 2006 - 08:06 AM

Nothing succeeds like success!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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