Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hjt Log; Virus; Can Only Open Files In Safe/command Line Mode


  • Please log in to reply
5 replies to this topic

#1 clutch2k3

clutch2k3

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:35 AM

Posted 31 October 2006 - 12:34 PM

Can't open "my computer" or "control panel" or any other programs in normal or safe mode. In normal or safe mode, when I click on icons or shortcuts, instead of opening or starting the target, a shortcut is created on the decktop???

All help is greatly appreciated, thanks!

Here's the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:40:29 AM, on 10/31/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\cmd.exe
C:\malware\HijackThis.exe

O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Transponder] C:\WINDOWS\system32\susp.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

BC AdBot (Login to Remove)

 


#2 clutch2k3

clutch2k3
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:35 AM

Posted 01 November 2006 - 06:07 PM

I have read the list of things that should be done to a hijacked computer before you post a HJT log but the only item on that list that the computer is able to do is to run HTJ from the command prompt (only in "safe mode with command prompt", not even from normal "safe mode"). So if there is anything else that should be done from "safe mode with command prompt" before posting another HJT log I will do it.

Any help is appreciated,
A

#3 Koc

Koc

  • Members
  • 366 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:In a very Dark Place
  • Local time:06:35 PM

Posted 04 November 2006 - 02:16 PM

Hello Name clutch2k3, and welcome to BleepingComputer. I will be handling your log to help you get cleaned up.

Please take note of the following:
1. I will start working on your malware issues, this may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. The process is not instant. Please continue to review my answers until I tell you your machine is clean.
4. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
5. Please reply to this thread. Do not start a new topic.

Please give me some time to look over your log and I will get back to you as soon as possible.

Thanks

#4 Koc

Koc

  • Members
  • 366 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:In a very Dark Place
  • Local time:06:35 PM

Posted 06 November 2006 - 11:14 AM

Hi clutch2k3

Download Lavasoft's Ad-Aware and the VX2 Cleaner Plug-in. Install Ad-Aware using the default options, then install vx2cleaner_inst.exe, taking all the defaults there as well.

Run Ad-Aware, update to the latest definitions, then click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK", then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.

Reboot your PC and run Ad-Aware again. This time, click on the Start button in Ad-Aware, select "Perform smart system scan" and click Next. Once the scan finishes, click "Next" again. Select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Click "Next" one more time, then "OK" to confirm the removal.

You will be prompted to set Ad-Aware to run on reboot, click "OK". Exit Ad-Aware and restart your PC once again.

When Ad-Aware starts up, click on "Start", then "Next". Follow the steps above if anything is found, or click "Finish", then exit Ad-Aware.

Please run hijackthis and place a check next to these entries:

O4 - HKLM\..\Run: [Transponder] C:\WINDOWS\system32\susp.exe

Please close all windows and browsers except Hijackthis and click "Fix Checked"

Reboot

Please post a new Hijackthis log from Normal Mode :thumbsup:

#5 clutch2k3

clutch2k3
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:35 AM

Posted 09 November 2006 - 07:43 PM

Thanks for responding Koc. I'll get to trying this fix tommorrow. It does seem though that some parts of your instructions have to completed from windows in an operating mode other than "Safe mode with command prompt". Just to make sure you know, i'll have to down load adaware and VX2 Cleaner V2.0 onto a flash drive connected to a working PC and then run them from "safe mode with command prompt".

Thanks for your help so far,
A

#6 Koc

Koc

  • Members
  • 366 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:In a very Dark Place
  • Local time:06:35 PM

Posted 10 November 2006 - 07:54 AM

No problem :thumbsup:

Just post when you are done with the instructions ;)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users