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Virus, Malware, Trojans... Help!


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#1 mattcall11

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Posted 30 October 2006 - 11:07 AM

Hello-

I am new here need help. My computer is slowing down every time I use it. I get popups, and virus warining notes from my AVG anti-virus software.

I need real help... what do I do next?

Thank you for any help.

mattcall11

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#2 quietman7

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Posted 30 October 2006 - 02:52 PM

Hello mattcall11

What OS (Win XP/2000, etc) are you using? Can you describe these pop up alerts and the name of any viruses/trojans found? Did you try doing an anti-virus scan in "SAFE MODE"? If not, then try that first.

If no success, then do this:
Download and scan with Ad-Aware SE Personal 1.06. Setup & Configure as shown here.
Note: If you encounter any problems while downloading the updates, manually download them from here.
Download and scan with Spybot S&D 1.4. Setup & Configure as shown here - (do not choose the option to install TeaTimer)
Note: If you encounter any error messages while downloading the updates, manually download them from here.
Download and scan with SUPERAntiSypware Free for Home Users
Note: If you encounter any problems while downloading the updates, manually download and unzip them from here.

If your running Win XP/2000, download and scan with AVG Anti-Spyware 7.5 in "SAFE MODE".
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware.) Be sure to print out the AVG Anti-Spyware Install-Scan Instructions and read the User Manual.

Then perform this online Virus scan: Trend Micro Housecall <- Use "Autoclean" and manually delete what it can't clean.
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]

Post back if your still having problems afterwards.
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