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Trojan.jupillites


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#1 Lively

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Posted 30 October 2006 - 10:42 AM

I found it out of frustration, it is in the Device manager. It has managed to elude every single anti-virus software I've put on this machine: Existing (and updated) Norton, Panda, Ad-Aware, Spy-bot, Bit Defender all with latest updates. I think that Panda has found and tried, unsuccessfully, to remove it and it appears to be disable at the moment (allowing me to remove the.exe and .ini files I know are associated with it. It seems to be a variant of the version that Norton has listed, the .ini file is mini7tone (Norton has it listed as mini2tone) and i can't find any of the other files that they say should be on the machine, along with the fact it is in the device manager.

ROOT\LEGACY_MZU_RK\OOOO

Help?

~Lively
Better to remain silent and be thought a fool than to speak out and remove all doubt - Abe Lincoln

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#2 quietman7

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Posted 30 October 2006 - 02:33 PM

Hello Lively

It has managed to elude every single anti-virus software I've put on this machine...Norton, Panda...Bit Defender

You can have more than one anti-virus program installed on your system as long as only one of them is actively running and providing real time protection. The other should only be used as an on demand scanner. However, even when one of them is not running, problems can still arise when the active anti-virus detects the non-active one's definitions or quarantined files.

The concern with using more than one anti-virus program is due to conflicts that can arise when both are in real-time mode simultaneously. Anti-virus software componets insert themselves into the operating systems core and using more than one can cause instability, crash your computer, slow performance and waste system resources. When actively running in the background while connected to the Internet, they both may try to update their defintion databases are the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance or unresponsive behavior.

Each anti-virus will often interpret the activity of the other as a virus and there is a greater chance of them alerting you to "False Positives". If one finds a virus and then the other also finds the same virus, both programs will be competing over exclusive rights on dealing with that virus. Each anti-virus will attempt to seize the offending file and quarantine it. If one finds and quarantines the file before the other one does, then you encounter the problem of both wanting to scan each other's zipped or archived files and each reporting the other's quarantined contents. This can lead to a repetivite cycle of endless alerts that continually warn you that a virus has been found. Symantec strongly recommends that you run only one antivirus program at a time. See here.

This infection may be tough to remove without some help. Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and complicate the malware removal process.
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#3 Lively

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Posted 30 October 2006 - 03:16 PM

Oh, quiet one - should it show up in the hi-jack this log? I'm not a stranger to hunting down malware and getting rid of it, I'm familiar with the logs, the good and bad entries - but not confident enough (yet) to delete without 2nd opinions. I am pretty sure I know what this thing should look like, and there is nothing on the log even remotely similar.

And, I *thought* I was only running one program at a time, luckily I double checked - the default for bit-defender is auto-protect. I fixed that.
Better to remain silent and be thought a fool than to speak out and remove all doubt - Abe Lincoln

#4 quietman7

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Posted 30 October 2006 - 03:28 PM

I'm familiar with the logs, the good and bad entries - but not confident enough (yet) to delete without 2nd opinions.

That's why I want you to post a log in the HJT forum. This way we can get a closer look as to what is going on with your system and determine the best way to proceed. I did not intend for my previous reply to mean you should attempt to use hijackthis yourself.
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#5 Lively

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Posted 30 October 2006 - 04:49 PM

Posted, thank you Quiet.
Better to remain silent and be thought a fool than to speak out and remove all doubt - Abe Lincoln

#6 quietman7

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Posted 30 October 2006 - 05:59 PM

Your welcome and good luck.
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