Jump to content
Posted 29 October 2006 - 09:48 PM
Posted 30 October 2006 - 01:52 AM
Posted 30 October 2006 - 10:11 AM
Posted 31 October 2006 - 01:02 PM
I know about the csrss virus and did a check before I posted here. There are 3 copies of csrss.exe in the Windows folder. One is in the one you mentioned; the other two are in ServicePack Install and UnInstall directories
It seems to depend upon where csrss is located, whether or not it is a needed Windows process or malware. The location for the legitimate process is:
C:\Windows\System32 folder. Even with "high priority" the consumption seems high.
Posted 31 October 2006 - 01:23 PM
I had previously done a quick check of the event viewer, but redid it right after running one of the problem Excel applications. There were no errors related to that application in any of the event viewer areas.
If it's not the virus - then it appears that you have a problem with your Windows system files (although it could also be with Office/Excel)
1) Check your Event Viewer for error messages around this time. Here's a link to a HowTo: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
It was written with BSOD error in mind. To apply it to your situation, I'd suggest concentrating on the errors in the Application section (but still check the System and Security subsections just to be sure). You don't have to look for the particular STOP error messages there (I'm headed over there next to update it a bit) IE7 may add a section for itself to this also - so, what the heck, check them all!
if nothing else comes out of this thread, the SFC.exe tool is useful. I ran SFC.exe; it did not find anything wrong.
2) Run SFC.EXE /SCANNOW from the Command Prompt (here's another HowTo: http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/
I will try this next.
3) If this still doesn't fix it, you may want to consider a repair install of XP (which will leave your programs and files intact): http://www.michaelstevenstech.com/XPrepairinstall.htm
Posted 01 November 2006 - 08:01 AM
0 members, 0 guests, 0 anonymous users