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Can't Delete This File On An Extra Hd Got Any Ideas?


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#1 Travisab1

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Posted 29 October 2006 - 09:39 PM

Here’s where a photo of the file I can’t delete can be seen.

http://us.f13.yahoofs.com/bc/442a2df5m367f...fsSVRFBZduQvIn5

I've tried a lot of Anti-Spy wares, Virus detectors and none recognize it. I was told it was put there by my own computer and without my knowledge. It deleted all my Word doc files in my word doc folder and I can’t write to that folder and I can’t delete it. It is on another one of my 5 HD’s not on my “C” boot drive.

I just woke up one morning, tried to use MS Word, my screen became full of prompts, I went to my doc’s folder and it was empty save for the above file I’ve provided a link to.

If you need any further information please let me know and I’ll be glad to post the necessities to get rid of this problem. I’m not sure if it has or can do further damage to my computer but over 200 Word doc files have met the cyber space monster. Thanks to my back-up CD’s I didn’t lose the info for good.

As always with me you know you have my many thanks for any help given. Who knows? Maybe I too can help someone somewhere in here one day.

Thanks for this forum and to the folks at Yahoo Anti-Spy for showing me how to get here.

Travis

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 29 October 2006 - 11:05 PM.


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#2 quietman7

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Posted 30 October 2006 - 02:09 PM

Have you tried doing your scans and deletion in "SAFE MODE"?

If so and that did not help, then there are several tools you can try.

Download Delete Doctor
alternate site.
After download, double-click on it to start and browse to the location of the files you want to delete. Choose Delete file on System Restart.

Download Unlocker
1. After install, right click the folder or file and select Unlocker from the menu.
2. If the folder or file is locked, a window listing of lockers will appear.
3. Click "Unlock All"
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#3 Travisab1

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Posted 30 October 2006 - 04:05 PM

Quiteman:

Neither of them worked. Even on re-boot. I tried to take a picture of the DOS prompt info with PSP but unable to do that. This thing is really hanging in there.

When I can afford yet another HD to put the info left on that HD I'll bet that file will still be there after a complete format.

Have you ever seen such stubborn a file to remove before?

Travis

#4 quietman7

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Posted 30 October 2006 - 05:57 PM

There are other tools that can be used. What's the name of this file and what is its full path location?
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#5 Travisab1

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Posted 30 October 2006 - 06:05 PM

The name and location of the file is H:\Word Documents S. There should be a square just before that S.

Hereís where a photo of the file I canít delete can be seen.

http://us.f13.yahoofs.com/bc/442a2df5m367f...fsSVRFBZduQvIn5

Stubborn File huh?

Travis

#6 quietman7

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Posted 30 October 2006 - 07:13 PM

Go to jotti's virusscan or virustotal.com
In the "File to upload & scan" box, browse to the location of this file and submit [upload] it for scanning/analysis.
Post back with the results of the file analysis.
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#7 Travisab1

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Posted 31 October 2006 - 08:36 AM

Quiteman:

As you can see these two sites youíve given canít recognize this file. You see in my screen capture of the file that it does have a number of KBís not zero bytes. There is no square before the S in the file name. Virus total says itís ___S. So this file isnít letting programs read it for what it is.

Thereís probably a simple explanation of this file but if there is Iím one simple guy that donít know that simple answer.

I appreciate the help and hope you and the group doesnít give up until this is resolved.

Thanks again. What do you think of these results?

BTW, these two sites are really involved in helping get rid of hackers and virus/malware.

Travis
http://virusscan.jotti.org/
The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file

http://www.virustotal.com/en/indexx.html
Complete scanning result of "___S", received in VirusTotal at 10.31.2006, 14:20:34 (CET).
Antivirus Version Update Result
AntiVir 7.2.0.34 10.31.2006 no virus found
Authentium 4.93.8 10.31.2006 no virus found
Avast 4.7.892.0 10.30.2006 no virus found
AVG 386 10.31.2006 no virus found
BitDefender 7.2 10.31.2006 no virus found
CAT-QuickHeal 8.00 10.30.2006 no virus found
ClamAV devel-20060426 10.31.2006 no virus found
DrWeb 4.33 10.31.2006 no virus found
eTrust-InoculateIT 23.73.41 10.31.2006 no virus found
eTrust-Vet 30.3.3170 10.31.2006 no virus found
Ewido 4.0 10.31.2006 no virus found
Fortinet 2.82.0.0 10.31.2006 no virus found
F-Prot 3.16f 10.31.2006 no virus found
F-Prot4 4.2.1.29 10.31.2006 no virus found
Ikarus 0.2.65.0 10.31.2006 no virus found
Kaspersky 4.0.2.24 10.31.2006 no virus found
McAfee 4884 10.30.2006 no virus found
Microsoft 1.1609 10.31.2006 no virus found
NOD32v2 1.1844 10.31.2006 no virus found
Norman 5.80.02 10.30.2006 no virus found
Panda 9.0.0.4 10.31.2006 no virus found
Sophos 4.10.0 10.26.2006 no virus found
TheHacker 6.0.1.109 10.30.2006 no virus found
UNA 1.83 10.30.2006 no virus found
VBA32 3.11.1 10.31.2006 no virus found
VirusBuster 4.3.15:9 10.31.2006 no virus found
Aditional Information
File size: 0 bytes
MD5: d41d8cd98f00b204e9800998ecf8427e
SHA1: da39a3ee5e6b4b0d3255bfef95601890afd80709
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.

#8 quietman7

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Posted 31 October 2006 - 08:50 AM

The file is probably tied to another file(s) and the unlocker program normally works for this. What information do you get when you right click on this file and look at its properties? What is the file extension? What is the date and do you recall what else you did with your pc on that date? This may provide some clues.
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#9 Travisab1

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Posted 31 October 2006 - 09:44 AM

Quiteman:

I clicked on properties and added more information from the view menu. Here is a capture that adds a lot more detail to this file in GIF form.

Hope this helps.

http://us.f13.yahoofs.com/bc/442a2df5m367f...fIK2RFBF2.Vz_3y


This is a little more involved in information wise.

Travis

#10 quietman7

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Posted 31 October 2006 - 12:17 PM

Again, there seems to be a problem with your link. I get "Server not found"...

Can you just write down the info and paste it in your next reply?
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#11 Travisab1

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Posted 31 October 2006 - 12:38 PM

This is from Photo Bucket of The File



Posted Image

The read onle is not checked any longer and it still can't be deleted. I don't know why it showed up being checked. Maybe when I passed over it with PSP's photo caption it lit up. Read only has never been checked before as far as I know. I still can't delete this file and hope you folks know I'm trying everything I can to get this resolved and appreciate your time in helping me.

Travis

Edited by Travisab1, 31 October 2006 - 09:31 PM.


#12 Travisab1

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Posted 31 October 2006 - 12:43 PM

Quiteman:

As you can see, a picture is worth a thousand words. Look at how the byte rate doesn't match and the date this file was created and modified. This is an impossibility since you can't modify something before it was created. I don't know what brought this sticky file into a different HD other than my boot drive. This is most puzzeling to me.

Travis

#13 quietman7

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Posted 01 November 2006 - 08:15 AM

Can you find out what type of file is this? I don't see an extension. Open Windows Explorer > Tools > Folder Options > View and make sure "Hide extensions..." is unchecked.
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#14 Travisab1

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Posted 01 November 2006 - 10:34 AM

OK Quiteman.

I'll do that now. I did have a bad download of IE7 and did an earlier time restoration to get rid of IE7. Some folks think this may have caused problems. I'll undo the hide extensions and place a copy here with all the goodies.

Travis

#15 Travisab1

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Posted 01 November 2006 - 11:55 AM

Quiteman:

Hereís a complete test of what I currently have in GIF form. Iím going to download "windows installer cleanup utility" from Microsoft's site and run it to see what happens. Iíll post the results here afterwards. Let me know if you have any more Ideas if you will. Now, first, Iím going to turn back on my hide file extensions before I really do a nasty. I didnít see any change and I turned all the viewís on under Choose Details in the view menu. This has got to be an unusual phenomenon.

Travis


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