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#1 jeff522

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Posted 29 October 2006 - 04:02 PM

I've just found this site and have joined. While I use my computer a lot, I don't know what I'm doing half the time. Dispite all the warnings I was on the net with less than full protection. Now I have a nasty Pest Trap. I have up dated my Norton Anti-Virus, it slipped more than a few months ago. After running the updated form I'm still infected. It failed to find it. What should I do. I'm afraid to do any bill pays or any thing for that matter on line.

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 29 October 2006 - 07:49 PM.


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#2 ComputerWhizz7

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Posted 29 October 2006 - 04:11 PM

We need to know more. What messages where you getting from your OS? Do you have any idea of how you got the pest?

Edited by ComputerWhizz7, 29 October 2006 - 04:13 PM.

I came, I saw, I conquered. - Julius Caeser

#3 jeff522

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Posted 29 October 2006 - 11:44 PM

I was going to a web site when i got the pop-up that the sites security certifict was in order. When I clicked on the enter on the certifict pop-up is when the infection occured. A pop-up from the task bar stated windows had detected spyware infection and I should use "special antispyware removal tools. That's when the Pest trap scan started. The way the it looked it seemed like it was from Earthlink. I've tried to remove it , but it wont deleat since its running, and there is no way to stop it from runnig. Also my desk top back drop changed. While I can change the color, I can't use the pics from windows.

Edited by jeff522, 29 October 2006 - 11:46 PM.


#4 quietman7

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Posted 30 October 2006 - 02:17 PM

Hello jeff522

We have a self-help section for removing common malware.

Please see the self-help tutorial How to remove PestTrap.
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#5 jeff522

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Posted 31 October 2006 - 12:00 AM

Thanks for pointing me in the right direction. BTW this is a great website.

#6 quietman7

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Posted 31 October 2006 - 08:42 AM

Your welcome and good luck. Post back if you encounter any problems.
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