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Lost Both Dvd And Cd Drives


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#1 rickyounie

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Posted 29 October 2006 - 03:19 PM

i have an LG dvd rom drb8160b and an atapi dvd dual drive but both have stopped working. When i go to device manager they have both got a yellow mark over them when i click on the first 1st I get (Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. )(Code 19) and when i click on the 2nd i get Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) how doi fix this

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 29 October 2006 - 07:51 PM.


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#2 HitSquad

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Posted 30 October 2006 - 08:43 AM

Hi rickyounie.
Go to Device manager and remove both of them. Do not reboot yet.
After you have removed them from Device Manager you'll need to remove a couple of registry entries.
Click Start>Run and type "regedit" (no quotes) in the run dialog box and hit your enter key.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}. In the box on the right, delete the "UpperFilters" and "LowerFilters" value only.
Exit the reg and reboot your system. Windows will redetect the drives and there should be no hardware conflicts in Device Manager afterwards. Any burning software that does now not function will need to be re-installed.

Edited by HitSquad, 30 October 2006 - 08:45 AM.


#3 rickyounie

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Posted 01 November 2006 - 05:37 AM

many thanks i have now got bothmy drives back I have one other problem when i viewed system devices in my device manager i niticed that there is a yellow warning icon over "sis processor to agp controller" is that important because my pc seems to be working fine.

#4 usasma

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Posted 01 November 2006 - 09:59 AM

Since the PC is working fine - just save this for future use.

In the event you do start getting problems, uninstall the device in Device Manager and reboot to let Windows redetect it.

If it still doesn't work, then it may be time to update your motherboard drivers.
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