Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Blank Screen On Account/profile Log In Page

  • Please log in to reply
2 replies to this topic

#1 kevb8ll


  • Members
  • 171 posts
  • Gender:Male
  • Local time:10:22 AM

Posted 27 October 2006 - 11:52 AM

I'm posting this on behalf of a friend.

When he boots up, everything seems ok upto the XP splash screen (moving colour bar thing).

Then when it should go to the option for selecting whoever logs in for their profile - that page is blank.

Trying in safe mode he can get in, but obviously he has no internet access.

He has run anti virus/spyware/malware etc - with negative results.

Any of you brain boxes got an idea - the poor bloke is at his wits end!!

(He's running XP pro btw)
I don't do silly signature things - not since my Karma ran over my Dogma!

BC AdBot (Login to Remove)


#2 Enthusiast


  • Members
  • 5,898 posts
  • Location:Florida, USA
  • Local time:04:22 AM

Posted 27 October 2006 - 12:31 PM

He can get internet access by using safe mode with networking.

I suggest some of the folllowing on-line scans:

Windows Live Onecare Free Scan
It will say "Get a free PC safety scan"
Make sure you click "Full Service Scan" in the middle of the page and
not the "Try It Now Free" on the right side.

Allow it to download an Active X component.
Choose "Complete Scan" in the window that opens
Click "Next"
Do not click on anything else that offers you a free trial or to sign up if you live in the US.

Allow it to scan - it may take quite a while, maybe two hours or so depending on how big your hard drive is and how fragmented your registry and drive are.

Trend Micro antivirus and malware scan:

Etrust Anti-virus web scanner

Ewido Online scan

Trojan scans
Sygate Trojanscan

Windows Security Trojanscan
See instructions for it here:

Parasite scan from Aumha:
or here:

#3 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:05:22 AM

Posted 27 October 2006 - 06:48 PM

This problem seems to be popping up more and more often recently. I suspect that this is caused by malware and agree that a malware scan is needed before proceeding.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users