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2 replies to this topic

#1 hirst50


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Posted 26 October 2006 - 10:11 AM

When I click on my documents folder,then a sub-folder,I get a message box which essentially says "windows explorer encountered a problem and has to close,".It then closes,the page refreshes,I go back in and everything is ok.Can anybody help.It`s obviously not a big problem but it is annoying.

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#2 jgweed


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Posted 26 October 2006 - 10:42 AM

Assuming it is not the same folder each time, consider taking these steps if you have not already tried them:
1. Review the content of the My Documents folders to determine if some of the files can be archived off-drive; reducing the number of files and folders, especially if you have a lot of them, may resolve the situation.
2. Run scandisk (checkdisk), and then defrag your hard drive or the partition that holds your documents.
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#3 Enthusiast


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Posted 26 October 2006 - 04:34 PM

Go to Windows Live Onecare Free Scan
It will say "Get a free PC safety scan"

Make sure you click "Full Service Scan" in the middle of the page and
not the "Try It Now Free" on the right side.

Allow it to download an Active X component.
Choose "Complete Scan" in the window that opens
Click "Next"
Do not click on anything else that offers you a free trial or to sign up if you live in the US.

Allow it to scan - it may take quite, maybe two hours or so depending on how big your hard drive is and how fragmented your registry and drive are.

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