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Ms02-039


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#1 XML2005

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Posted 23 October 2006 - 03:34 PM

I installed MS SQL Server 2000 a while back, but never have used it, because it caused a vulnerability check on my computer to reveal WORM_SQLP1434.A, which relates to Microsoft Bulletins MS02-020 ("Moderate" Risk) and MS02-039 ("Critical" Risk). I downloaded the patch for MS02-039 from Microsoft, but -- as I am not a techie -- evidently I did not install it correctly; because still have the same problem.

I spent MANY hours on the phone with my Internet Security Provider, to no avail, so I resorted to trying to get help from Microsoft. Their website indicates free product phone support for security patches, but the link for the support phone number is broken.

Does anyone know:
1. Whether it is safe to proceed with this worm on my computer.
2. How I can call Microsoft to get the problem resolved.
3. How to just go ahead and resolve the problem.

Thank you for your help!

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#2 quietman7

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Posted 24 October 2006 - 08:55 AM

MS02-039: Buffer Overruns in SQL Server 2000 Resolution Service Could Enable Code Execution
Technical Details here.
Patch available for download here.

MS02-020: SQL Extended Procedure Functions Contain Unchecked Buffers (Q319507)
Patch available with information on how to install here.
Per Microsoft, "Before you apply the patch, you must install SQL Server 2000 Service Pack 2 (SP2)". Did you install the service pack?

I have never used SQL Server 2000 but if no one else replies and you need help from Microsoft, try the links at Microsoft TechNet: Troubleshooting and Support

For info on WORM_SQLP1434.A aka W32.Slammer worm as it relates to SQL Server 2000 and SQL Server Desktop Engine, see here.

It's never a good idea to continue using your computer with malware on it. What type of anti-virus are you using and when was the last time you ran a scan? Did you try doing a scan in "SAFE MODE"? Have you performed any anti-spyware or online scans?
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