I installed MS SQL Server 2000 a while back, but never have used it, because it caused a vulnerability check on my computer to reveal WORM_SQLP1434.A, which relates to Microsoft Bulletins MS02-020 ("Moderate" Risk) and MS02-039 ("Critical" Risk). I downloaded the patch for MS02-039 from Microsoft, but -- as I am not a techie -- evidently I did not install it correctly; because still have the same problem.
I spent MANY hours on the phone with my Internet Security Provider, to no avail, so I resorted to trying to get help from Microsoft. Their website indicates free product phone support for security patches, but the link for the support phone number is broken.
Does anyone know:
1. Whether it is safe to proceed with this worm on my computer.
2. How I can call Microsoft to get the problem resolved.
3. How to just go ahead and resolve the problem.
Thank you for your help!