Hey there John
, and welcome to BleepingComputer!
As you probably know already, Viewpoint Manager
is considered as foistware instead of malware
since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546
I suggest you remove the program now. Go to Start
> Control Panel
> Add/Remove Programs
and remove anything with reference to Viewpoint
You shouldn't need to go into safe mode at all, and it's normally pretty easy to remove.
Afterwards please check here for any Viewpoint related folders leftover and delete them:
Hopefully then you should be rid of the program.
Be careful what you install on your computer, sometimes it comes bundled without you knowing.
Try and read the terms and conditions of software if possible, you might be able to stop it.
I've had a similar problem with Viewpoint, every time I remove it, it comes back.
I'm trying to get to the bottom of it - If I find a definite solution I'll be sure to let you know!
You might also like to consider a hosts file which should block it.
Have a read here for instructions for downloading/installing:http://www.mvps.org/winhelp2002/hosts.htm