Posted 23 October 2006 - 08:02 AM
Hi. I hope someone can help me. For the last two days, every time I log into my Chase bank account, I was directed to a page that asked me to update my credit card info and social security number. I called Chase and they told me I probably have a trojan horse or virus. I ran Norton, spybot, ad aware and one other spyware program but nothing was found on my computer. The other thing I notice is that for the last few days if I restart my computer, during the boot up, a box comes up asking me if I want to run win43.exe and nodkrn23.exe. These were never part of the boot up before and I'm wondering if they're part of the virus. I tried to search for these files and the search can't find them either. Does anyone have a suggestion on what else I can try? Thanks for your help.