Can you provide more information? What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using and when was the last time you ran a scan? Did you try doing a scan in "SAFE MODE
"? Have you performed any anti-spyware scans? If not, start here:Download and scan with Ad-Aware SE Personal 1.06
. Setup & Configure as shown here
.Note: If you encounter any problems while downloading the updates, manually download them from here
.Download and scan with Spybot S&D 1.4
. Setup & Configure as shown here - (do not choose the option to install TeaTimer)Note: If you encounter any error messages while downloading the updates, manually download them from here.Download and scan with SUPERAntiSypware
Free for Home UsersNote: If you encounter any problems while downloading the updates, manually download and unzip them from here.
If your running Win XP/2000, download and scan with AVG Anti-Spyware 7.5
in "SAFE MODE
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware). Be sure to print out the AVG Anti-Spyware Install-Scan Instructions and read the User Manual.
Then perform this online Virus scan
: Trend Micro Housecall
<- Use "Autoclean" and manually delete what it can't clean
.[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
Post back if your still having problems afterwards.