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#1 rcfna

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Posted 19 December 2004 - 12:04 PM

I KEEP GETING THIS IN AN INTERNET WINDOW; When i try to log on to my hotmail account:

Error Singnature
AppName: iexplore.exe AppVer:6.0.2900.2180 ModName:mshtm.dll
Modver:6.0.2900.2523 Offset000602f7

Reporting details
This error report includes: information regarding the condition of Internet Explorer when the problem occurred; the operating system version and computer hardware in use; your Digital Product ID, which could be used to identify your license, and the Internet Protocol (IP) address of your computer

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#2 rcfna

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Posted 19 December 2004 - 12:44 PM

PLEASE THERE MUST BE SOMEONE THAT CAN HELP ME.

THIS PROBELM IS DRIVING ME CARZY.

#3 rexifelis

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Posted 19 December 2004 - 01:51 PM

does it do that when you are not connected to the net?
does it do that if you open IE when in safe mode?
do you see more errors logged in Event Viewer when IE shuts down?
Have you opened Task Manager (when in normal mode) to see if there are any unknown or suspicious processes running?
Ran a virus scan of some kind?
have you already scanned the machine with spybot or adaware or a2?
have you patched your machine from
microsoft windows updates
???

--rex
"Any technology, no matter how primitive, is magic to those who don't understand it."
--Florence Ambrose
Freefall (gooood webcomic)
reference to the specific strip that my quote came from.

#4 rcfna

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Posted 19 December 2004 - 02:12 PM

Thanks for your interest;
See my reposnce
does it do that when you are not connected to the net? WHEN CONNECTED
does it do that if you open IE when in safe mode? NEVER TRIED IN SAFE MODE
do you see more errors logged in Event Viewer when IE shuts down? NO
Have you opened Task Manager (when in normal mode) to see if there are any unknown or suspicious processes running? NOR SURE WHAT YOU MEAN
Ran a virus scan of some kind? YES
have you already scanned the machine with spybot or adaware or a2?YES ADAWARE
have you patched your machine from
microsoft windows updates
??? YES

#5 rexifelis

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Posted 19 December 2004 - 10:05 PM

did you update your virus scanner before doing a complete
scan of your computer?

please install/update and run spybot as well... i have
seen that both spybot and adaware catch things that
each of them by themselves cannot get rid of...

please try booting your machine into safe mode (with
network connection) and connect to hotmail and see
if it still happens...

and a small thing... shouting, you know... typing
things in ALL CAPS... does not necessarily get your
point across any better...

--rex
"Any technology, no matter how primitive, is magic to those who don't understand it."
--Florence Ambrose
Freefall (gooood webcomic)
reference to the specific strip that my quote came from.




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