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Pc Crashes When I Try Playing A Video File


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3 replies to this topic

#1 keithc1234

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Posted 19 October 2006 - 11:38 AM

Hi people

If some one can help me I will be most gratefull. I seem to have stumbled accross some problems when I have recently upgraded my nvidia card from a nvidia PCI to nvidia advanced graphics card slot one, but I am not sure this is the cause of the problem.

Every time I try opening a video file in either windows media player or VLC my PC slow's right down to a snails pace and this means I have to cntrl+alt delete it away because it takes up 100% of my CPU, this first started whilst trying to stream a media file inside internetexplorer and firefox. I since ran AVG and it braught these 13 virus and trojans up:


gettacess.class
insecureclassloader.class
installer.class
classload-jar-2f7b2894-7ebdba87.zip

and the rest are similiar to the above. If someone could please help me I would be very very gratefull

Edited by keithc1234, 19 October 2006 - 11:39 AM.


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#2 Enthusiast

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Posted 19 October 2006 - 12:05 PM

Your Nvidea card didn't give you that malware!

Do you use P2Ps?

How often does AVG update?

Run The Windows OneCare Free Scan (on-line scan)
To run the Windows One Care Free Scan
Go to Windows Live Onecare Free Scan site using Internet Explorer.
It will say "Get a free PC safety scan"
http://safety.live.com/site/en-us/default.htm

Make sure you click "Full Service Scan" in the middle of the page and
not the "Try It Now Free" offer on the right side.

Allow the download of an Active X component.
Choose "Complete Scan" in the window that opens
Click "Next"
Do not click on anything else that offers you a free trial or to sign up if you live in the US.

Allow it to scan - it may take quite a while, possibly two hours or so depending on the size of your hard drive is and how fragmented your registry and drive may be.

After completing the Windows OneCare Free Scan run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you reboot into safe mode to scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE:
http://www.majorgeeks.com/download506.html

*Spybot S&D:
http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log in the “Hijack This” Logs and Analysis Forum for expert assistance with your malware infection.

Read the pinned post in our “HijackThis Logs and Analysis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions carefully.

Following the instructions create a HJT log, and POST THE HJT LOG THAT YOU CREATED IN OUR HJT LOGS AND ANALYSIS FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (i.e., what processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a short period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Posting your Hijack This log anywhere but in the Hijack This Logs and Analysis forum will delay their response as it will require a moderator to move the log there before the HJT Team will see it and it will fall behind other logs posted after yours was posted, so be sure to post your log in the Hijack This Logs and Analysis forum.

Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT Logs and Analysis forum thread you created until you get a response from a member of our HJT expert team, and do not make any additional changes to your system (changes, including any attempted repairs, will make your computer to be different than as represented in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having had 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

After you post your log, please do not make any changes to your computer. Discontinue trying to delete anything with any program as changes will make your HJT log obsolete and waste valuable time spent by our HJT experts analyzing the log made inaccurate by changes and therefore their plan formulated to address the problems will also be obsolete.

If after 5 days you still have gotten no response, then post a re-request and a link to your HJT log HERE.
http://www.bleepingcomputer.com/forums/topic14717.html

Make sure you post your HJT log in the HJT forum, not here, because if you post it here in this forum the response from our HJT Team will be delayed because the post will have to be moved before they see it and it will fall in line behind many others posted that same day.

#3 keithc1234

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Posted 19 October 2006 - 12:22 PM

hi

Your Nvidea card didn't give you that malware!

yes I was just double checking because i thought the update might of caused video players not to respond

Do you use P2Ps?

yes I used limewire and bit torrent but not lime wire that much

How often does AVG update?

automatically updated when a new one is up

I have both spybot and adaware I am running the liveonecare at the moment and will run both run spybot and adaware in safe mode. If I use hijackthis when do i run it? when the error ecures or just now?

#4 usasma

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Posted 20 October 2006 - 10:22 AM

Since malware is so invasive on a system - it must be the first thing that is fixed.

Once the infection is gone - then we can work on the rest. Post the HJT log as Enthusiast suggested, and let them fix the problems for you. Once that's done we'll get to work on the other problems.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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