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Saving A Jpeg Picture From My Email


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6 replies to this topic

#1 Luvkitty

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Posted 19 October 2006 - 10:49 AM

My friend took a picture of me with her cell phone and then emailed it to me. I clicked on download and saved it in a folder in My Pictures. The problem is that no matter which program I'm using (Gimp. IrFanview, or Paint), I get the same message, and the picture won't open. The message that I'm getting is that it's an art file and therefore not supported. Here is a picture of what the screen says when trying to open with Gimp:

http://i11.tinypic.com/4g635nn.jpg

As you can see in the image below, in my my email, the picture says that it's a jpeg file.

Posted Image

1. Why is this happening?

2. How can I change the file type on not just this image, but on others as well?

Thanks for your help!

Michele

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#2 tg1911

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Posted 19 October 2006 - 03:50 PM

Not familiar with the way G-mail handles files.
What happens when you select View, instead of Download?
Does it open into your image editing program?
If so, you should be able to save it (File/ Save As) into any format you program can handle.
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#3 jgweed

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Posted 19 October 2006 - 06:57 PM

I seem to remember that an .art file is used by AOL (it seems to save bandwidth but at the expence of quality). You may be able to work around this problem by asking your friend to resend the file using another E-mail client, or by changing the defaults in AOL:

http://www.jakeludington.com/ask_jake/2005..._art_files.html

Hope this helps.
John
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#4 stevealmighty

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Posted 20 October 2006 - 12:03 PM

Ermmm.....after reading the title for like the 3rd time, I have a question. Can she change the default saving method/program or default opening program for images with certain tags? I know that AOL hogs up everything on a computer and makes changes whether you like it or not, so maybe it's taken over the default program to open things with and has caused her computer to change the extension to .art. Does that make sense? Like when you have adobe photoshop, all the .psd images appear as the "photoshop eye" logo as the thumbnail, or other programs change the file to their thumbnail (like microsoft word has the white paper with the big blue W).

Is there a way in Windows that she can change the default saving/program to open with settings? Or am I way off here?

Sorry to interrupt! :thumbsup:
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#5 Luvkitty

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Posted 01 November 2006 - 03:44 PM

I'd love to get the answers to SteveAlmighty's questions because I think that they are interesting and would help me in other areas with my photos as well. I have SBC Yahoo DSL, but I like to use AOL as my homepage because I'm more familiar with it. I don't use it for browsing as I always use Google for that. If anyone has the answers to SteveAlmighty's questions and you can share them here, would you also please give me the steps on how to do whatever the process might be?

My friend can't resend the picture because it was deleted off her cellphone.

Thanks for the helps everyone!!

Michele

#6 tg1911

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Posted 01 November 2006 - 08:07 PM

I don't have a solution to your problem, but maybe a work-around.
A program that might work, to read .art files is XnView.
It'll import approx. 400 graphic file formats, and export to approx. 50.
It does read some types (Art Director, Artisan, and Pfs Art Publisher) of .art files.
If you can open the files in XnView, then you can save them in another format (Gif, JPEG, BMP, etc.).
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#7 jgweed

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Posted 01 November 2006 - 08:59 PM

If the E-mail is still in your in-box, you might try using an alternate browser (preferably Firefox) to get to G-mail; this may avoid AOL's paternalistic changing of the filetype to conserve bandwidth. This is only a guess, since I do not have any AOL gunk on my computer with which to test this.
Regards,
John
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