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Accessing Safe Mode


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#1 Tarzan

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Posted 18 October 2006 - 03:08 PM

Hello!!

This is the first time ive used forums so please forgive me if ive done something wrong.

My problem is:

I seem to have a virus, worm or something that is throwing up adverts for Porn or telling me i need to buy & download software to remove it but I know this isnt true.

I want to get into Safe Mode to get rid of the problem but I have a wireless keyboard and mouse.
The pick up for this runs to a USB port.
During startup I press the F8 key to select Safe Mode but it seems that the driver for USB's hasnt been loaded on so it just starts up as normal. If I reboot during start up mode it will get me into the screen but I cant make any selections.

What can I do?


Also, whats the best software for removing all the junk thats causing the pop ups?

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#2 TMacK

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Posted 18 October 2006 - 03:27 PM

Hi Tarzan and Welcome to Bleeping Computer.
First off,we need to know exactly what kind of pop ups/messages you are getting,so the correct removal tools can be applied to get rid of the virus/worm.
To get into safe mode,BC has a tutorial How to Start Windows in Safe Mode.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 Tarzan

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Posted 20 October 2006 - 01:40 PM

Hi TMacK,

Thanks for replying so quick,
I checked out the link that helped me get into safe mode and it works! Thank you.

Well I decided I wouldn't use the software I had downloaded to try and remove the virus, instead I thought I could get some advise instead.

So the Viruses / Popups I keep getting are;
1. winfixer keeps coming up telling me I have a virus and i must download it to get rid of the virus. Running norton seems to get rid of it but it always comes back again.

2. A window keeps popping up entitled, Security alert: NetWorm-I.Virus@fp with much the same request as in 1,

3. a) I normally use FireFox as my web browser but recently, when I use internet explorer the home page seems to have changed to another one of the pages that asks me to download a virus removing software.
:thumbsup: Along with this it has frozen me out of the internet options tab in tools.

4. pop ups of porn sites like ifriends keep coming up with pornographic images.

I have downloaded 2 pieces of free software, the first was SpyHunter which I ran and created a log file but it didn't find any problems to deal with. The second is SmitfraudFix which was the software that told me I needed to go into safemode and run it from there (I haven't done this yet).

I would be greatfull for any help as I am totally frustrated and have requested that nobody now uses the computer.

Please Please Help.

Many thanks
Tarz

#4 Tarzan

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Posted 20 October 2006 - 01:44 PM

In addition to the above Theres another pop up coming up,

Critical system warning!
your system is probably infected with the latest version of spyware.CyberLog-X.
Etc etc

All this started when I tried to download and install a codec for Widows Media player called something like MMMPlayer

thanks

#5 usasma

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Posted 20 October 2006 - 05:05 PM

Try and run this free, online scan: http://safety.live.com/

Then, submit a HiJackThis log following the instructions here: DRAT!!! Network problems! Go to the main forum page and scan down for the HiJack This forum.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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