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#1 JohnWJ

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Posted 08 December 2018 - 02:32 PM

Hi there everyone

 

If this is not in the right area please move. OK The wife has a Dell Inspiron 15. And it's run really really slow when I brows the internet I notice that it runs both CPU and ram at 100 percent I have closed everything that is running in the background. But it still runs slow I have done antivirus and malware checks and it shows nothing is there. Can anyone think of what maybe is wrong

 

Thanks John


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#2 Bry89

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Posted 08 December 2018 - 03:14 PM

Before the experts move in, can you tell me what browser you're using? And how much RAM does the laptop have?


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#3 JohnWJ

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Posted 08 December 2018 - 04:15 PM

Before the experts move in, can you tell me what browser you're using? And how much RAM does the laptop have?

 

I have tried using Vivaldi firefox chrome and the laptop has 4GB of ram


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#4 Bry89

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Posted 08 December 2018 - 04:39 PM

Maybe try clearing your cookies or whatever else? I know you've tried everything and you're left scratching your head from it all. Or maybe try defragging your system because that's usually the solution to slow systems. I would be surprised to know if it's just your browser that's slow and everything else operates just fine :unsure:

 

If all else fails, you may need a new laptop because, systems do perform slower as they age.


>>mindsConnected<<

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#5 JohnWJ

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Posted 08 December 2018 - 04:43 PM

Maybe try clearing your cookies or whatever else? I know you've tried everything and you're left scratching your head from it all. Or maybe try defragging your system because that's usually the solution to slow systems. I would be surprised to know if it's just your browser that's slow and everything else operates just fine :unsure:

 

If all else fails, you may need a new laptop because, systems do perform slower as they age.

Ok I'll try that as for getting a new laptop at the moment that is out of the question


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#6 hamluis

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Posted 09 December 2018 - 06:46 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Post below the Reply box.

Louis






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