Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Intel NUC7i7DNB/DNHE, Windows Server 2016, WIN8_DRIVER_FAULT


  • Please log in to reply
1 reply to this topic

#1 BlueToast

BlueToast

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:12 AM

Posted 08 December 2018 - 02:05 PM

3. See attached SysnativeFileCollectionApp.zip

4. http://speccy.piriform.com/results/n30FFpqGnyTu4gkO0KwR0eP (Note: The storage is actually two 2TB SSDs in RAID1)

5. In progress, might take a while

Attached Files


Edited by BlueToast, 08 December 2018 - 02:08 PM.


BC AdBot (Login to Remove)

 


#2 dmccoy

dmccoy

  • BSOD Kernel Dump Expert
  • 1,236 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 AM

Posted Yesterday, 02:22 PM

Is this a personal or business machine that is running Windows Server 2016 Standard? 
 
Your Average CPU Temperature: 81 °C is high and under load I am sure it is getting even higher. The first step is to try to do anything you can do to reduce the temperature by cleaning the system, adding fans, better heat sink etc.

Below is a summary of your dump files. The first bug check A - is most likely related to a driver issues however the dump file does not provide any clues to the driver so I would recommend checking the following drivers for any updates especially the ones in Red. Links have been provided when found to help find the appropriate drivers. It is good practice to create a Restore point prior to updating. 

iaStorAV.sys Thu Feb 19 04:08:39 2015 (54E5D247)
Intel Rapid Storage Technology SATA RAID Controller driver https://downloadcenter.intel.com/default.aspx
http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys

exfat.SYS Fri Jul 15 19:20:44 2016 (578999FC)
exFAT file system driver http://support.microsoft.com/kb/955704/
http://www.carrona.org/drivers/driver.php?id=exfat.SYS

vmsproxy.sys Fri Aug 5 20:47:19 2016 (57A55DC7)

vmsproxy.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

iqvw64e.sys Mon Apr 3 08:14:26 2017 (58E266D2)
Intel Corporation [br]Network Adapter Diagnostic Driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=iqvw64e.sys

VeeamFCT.sys Wed Apr 5 15:45:57 2017 (58E573A5)

VeeamFCT.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

e1d65x64.sys Mon Sep 25 05:45:31 2017 (59C8FA6B)
Intel Pro/1000 Network Adapter driver https://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=e1d65x64.sys

TeeDriverW8x64.sys Mon Oct 2 23:21:38 2017 (59D32C72)
Intel Management Engine Interface (MEI) driver OEM or http://downloadcenter.intel.com[br][br]Installation instructions - http://www.sysnative.com/forums/windows-10-a/18573-windows-10-error-0x800f081f-source-file-not-found.html#post144391
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys

IntcDAud.sys Thu Oct 26 11:10:57 2017 (59F22531)
Intel Graphics Media Accelerator HD Driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

igdkmd64.sys Fri Oct 27 11:25:47 2017 (59F37A2B)
Intel Graphics driver http://downloadcenter.intel.com/Default.aspx
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

vfpext.sys Wed Jan 10 22:16:59 2018 (5A57015B)

vfpext.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

intelppm.sys Fri Apr 27 21:26:18 2018 (5AE3F7EA)
Intel Processor driver http://downloadcenter.intel.com/Default.aspx also at
http://www.carrona.org/drivers/driver.php?id=intelppm.sys

 
The next two dump files are showing BugCheck 20001 related to HYPERVISOR_ERROR which can be difficult to diagnose and I do not have a lot of experience with this error as it is usually related to Sever OS's. One possible issue is shown below which shows the CPU is overclocked and also may be caused by the high CPU temperatures. Please reset the any overclocking to defaults while troubleshooting.

 

Processor may be overclocked!
Expected Frequency: 1900
Actual Frequency: 2112
Overclock Ratio: 1.11158
Debug session time: Thu Sep 20 12:11:23.323 2018 (UTC - 6:00)
Loading Dump File [C:\Users\Darrin\SysnativeBSODApps\092018-7609-01.dmp]
Built by: 14393.2457.amd64fre.rs1_release_inmarket.180822-1743
System Uptime: 11 days 16:44:41.205
Probably caused by : ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+124e )
BugCheck A, {ffff8201713f30f8, ff, f1, fffff803513643ee}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Bugcheck code 0000000A
Arguments:
Arg1: ffff8201713f30f8, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 00000000000000f1, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803513643ee, address which referenced memory
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT_SERVER
PROCESS_NAME: System
FAILURE_BUCKET_ID: AV_nt!PpmIdleExecuteTransition
MaxSpeed: 1900
CurrentSpeed: 2112

Processor may be overclocked!
Expected Frequency: 1900
Actual Frequency: 2112
Overclock Ratio: [color=red]1.11158[/color]

BiosVersion = DNKBLi7v.86A.0040.2018.0315.1507
BiosReleaseDate = 03/15/2018
SystemManufacturer = Intel Corporation
SystemProductName = NUC7i7DNHE
BaseBoardProduct = NUC7i7DNB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sat Jun 16 19:18:38.209 2018 (UTC - 6:00)
Loading Dump File [C:\Users\Darrin\SysnativeBSODApps\061618-6765-01.dmp]
Built by: 14393.2312.amd64fre.rs1_release.180607-1919
System Uptime: 0 days 5:22:04.107
Probably caused by : ntkrnlmp.exe ( nt!HvlSkNmiCallbackRoutine+5f )
BugCheck 20001, {11, 20024bd4b, 1005, ffffe80001276e20}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00020001]HYPERVISOR_ERROR (20001)[/url]
Bugcheck code 00020001
Arguments:
Arg1: 0000000000000011
Arg2: 000000020024bd4b
Arg3: 0000000000001005
Arg4: ffffe80001276e20
BUGCHECK_STR: 0x20001_11_20024bd4b
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x20001_11_20024bd4b_STACKPTR_ERROR_nt!HvlSkNmiCallbackRoutine
MaxSpeed: 1900
CurrentSpeed: 2112

Processor may be overclocked!
Expected Frequency: 1900
Actual Frequency: 2112
Overclock Ratio: [color=red]1.11158[/color]

BiosVersion = DNKBLi7v.86A.0040.2018.0315.1507
BiosReleaseDate = 03/15/2018
SystemManufacturer = Intel Corporation
SystemProductName = NUC7i7DNHE
BaseBoardProduct = NUC7i7DNB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sat Jun 16 13:50:19.706 2018 (UTC - 6:00)
Loading Dump File [C:\Users\Darrin\SysnativeBSODApps\061618-8093-01.dmp]
Built by: 14393.2312.amd64fre.rs1_release.180607-1919
System Uptime: 2 days 15:52:04.604
Probably caused by : ntkrnlmp.exe ( nt!HvlSkNmiCallbackRoutine+5f )
BugCheck 20001, {11, 24bd63, 1005, ffffe8000124be20}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00020001]HYPERVISOR_ERROR (20001)[/url]
Bugcheck code 00020001
Arguments:
Arg1: 0000000000000011
Arg2: 000000000024bd63
Arg3: 0000000000001005
Arg4: ffffe8000124be20
BUGCHECK_STR: 0x20001_11_24bd63
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x20001_11_24bd63_nt!HvlSkNmiCallbackRoutine
MaxSpeed: 1900
CurrentSpeed: 2112

Processor may be overclocked!
Expected Frequency: 1900
Actual Frequency: 2112
Overclock Ratio: [color=red]1.11158[/color]

BiosVersion = DNKBLi7v.86A.0040.2018.0315.1507
BiosReleaseDate = 03/15/2018
SystemManufacturer = Intel Corporation
SystemProductName = NUC7i7DNHE
BaseBoardProduct = NUC7i7DNB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


We are all volunteers so please by kind, courteous and respectful

 

I try to respond in 24-48 hours normally and I am more active on weekdays than weekends. However, sometimes due to my health, family or life it may take me a little longer. If you have not heard from me within 72 hours then please PM me a reminder. 

 

BC BSOD Posting Instructions 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users