Since purchasing this computer I have had only the original 250GB hard drive installed (there is room for an additional two). Geek Squad did a full system test over several hours and confirmed as OK my mother board, processor, RAM and hard drive. They speculated that a Windows XP software issue was the problem. They suggested I either fully re-load the operating system which would require re-formatting the drive resulting in loss of all data or instead merely do a 'repair' installation which would not require re-formatting. They did the latter. On the same day I had Geek Squad install an additional new 750GB hard drive and install Windows XP Media Center Edition on it. Bios is set to read the operating system from only this new drive. At this time only the original 250GB and new 750GB hard drives are installed. Both are SATA drives from Seagate.
System is now working fine again in terms of receiving e-mail (Outlook Express) and Microsoft Internet Explorer.... However, when reading drive two (the original 250GB hard drive) I cannot see any sent or received e-mails prior to the date the operating system crashed last week. Nor can I see my address books to any of my six e-mail accounts. I need my address books desperately along with all sent and received e-mails. Somewhere this information is still on the original 250GB hard drive. I would like to recover my e-mail address books along with all sent and received e-mails to each of my six accounts. Also, I need to recover my listings in 'favorites' and transfer this information along with my e-mail account information over to my new 750GB hard drive. Any ideas??? Thanks in advance for any assistance you can offer. If prefered you can e-mail me directly at *******
Moderator Edit~ email addy removed to protect the member from spambots.
Edited by Pandy, 17 October 2006 - 11:50 AM.