Posted 16 October 2006 - 11:52 PM
Step one. Make sure your E-mail account is configured properly according to the instructions provided by the E-mail provider, and that the provider supposts Tb. (If there are no instructions for Tb, then if there are some for Netscape, take a look at those)
Step two. Your provider should have a list of error messages (customer support or help or FAQ) that might provide a clue as to what is causing the problem. Look under your Tb account's properties/account settings/server settings; there is a cartouche for "security settings" that you may have to change to "TLS."
Hope this helps,
Whereof one cannot speak, thereof one should be silent.