So... I know that this is not an entirely new problem and I have read previous discussions on this topic but
A. I know possible solutions change over time and
B. I have to admit to being fairly ignorant in these matters and really need a very dumbed down step by step guide as to what to do
I have a 4TB Seagate Central NAS drive upon which I store all of my video files. Suddenly one day for no apparent reason the drive was no longer discoverable on the network (the LED blinks and never goes solid). Now, I have to confess that this has happened before two years ago. At that time, I took the drive to my local PC repair shop and they were able to recover all the data and stick is on a normal 4TB external drive. Stupidly, I then purchased exactly the same Seagate drive again and transferred everything back on to it so that I was back where I started. Now I am back in the same situation and have now discovered that this is a common problem and I really should stay away from these drives. I will be buying something different this time as a replacement.
So, again, I took the drive to the same repair shop and asked them to do the same thing again. However, this time it hasn't been particularly successful. They have recoved all of the data (sort of) but the entire folder structure has been lost, all files have been renamed to a generic sequential name and in no particular order and actually, something 25% of the "recovered" files won't play! The whole exercise has been something of a waste of time (and money).
So, I now have this 4TB HDD with my "recovered" data and the original drive from the Seagte which has of course been removed from the box.
What do I need to do in order to do the job properly that my repair shop failed to do?
I am running Windows 10 on an HP Laptop.
Edited by hamluis, 14 November 2018 - 02:10 PM.
Moved from External Hardware to Backup/Imaging - Hamluis.