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I keep getting BSODs when I play computer games.


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#1 Ninjakillzu

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Posted 10 November 2018 - 06:50 PM

For the past 2 days, I have gotten a variety of BSODs when playing computer games. The ones I have received are System Service Exception, System Thread Exception Not Handled, Kmode Exception Not Handled, and IRQL Not Less Or Equal. I have done sfc /scannow, chkdsk, windows memory test, Memtest86, uninstalled and reinstalled the latest graphics drivers, and did a clean installation of the latest Nvidia driver. Memtest86 found no errors and I used the default settings with 4 passes. None of the other things found errors either. When I check the latest minidump file, it says idgkmd64.sys, ntoskrnl.exe, and nvlddmkm.sys are to blame. I don't really know what to do next, or how to solve these problems.

 

Another thing is that after my computer gets the BSODs and shuts off, it has trouble starting again. You can hear the fans rev up for a second, then they stop. This continues  over and over until it successfully starts.

 

Speccy Snapshot: http://speccy.piriform.com/results/4P6D2X0B0oZ8w3lZtwAUifd

 

Reddit topic I made about the issues: https://www.reddit.com/r/techsupport/comments/9via0a/i_keep_getting_bsods_and_cant_seem_to_figure_out/


Edited by Ninjakillzu, 11 November 2018 - 12:36 AM.


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#2 dmccoy

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Posted 12 November 2018 - 04:21 PM

Please start by following the instructions in the link below. Make sure to perform the hardware diagnostics shown below as well while waiting for a reply.

https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Disable the following options if you are using CCleaner or other similar cleaning tools
• Memory Dumps
• Windows Log Files
• Windows Error Reporting

Hardware Diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link) 8 consecutive passes
http://www.carrona.org/hddiag.html (read the details at the link) - Test ALL of the hard drives.)

 


We are all volunteers so please by kind, courteous and respectful

 

I try to respond in 24-48 hours normally and I am more active on weekdays than weekends. However, sometimes due to my health, family or life it may take me a little longer. If you have not heard from me within 72 hours then please PM me a reminder. 

 

BC BSOD Posting Instructions 


#3 Ninjakillzu

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Posted 13 November 2018 - 11:11 AM

New Speccy Snapshot: http://speccy.piriform.com/results/AdwUCojcbS03yfw0gf4XtwW

 

SMART scan of SSD (using HDTune default settings)

 

HD Tune: Micron_M600_MTFDDAT128MB Error Scan

Scanned data   : 122055 MB
Damaged Blocks : 0.0 %
Elapsed Time   : 18:29
 

---------------------------------------------------------------------------------------------

 

HD Tune: Micron_M600_MTFDDAT128MB Health

ID                               Current  Worst    ThresholdData        Status   
(01) Raw Read Error Rate         100      100      0        0           Ok       
(05) Reallocated Sector Count    100      100      0        0           Ok       
(09) Power On Hours Count        100      100      0        31359       Ok       
(0C) Power Cycle Count           100      100      0        772         Ok       
(AB) (unknown attribute)         100      100      0        0           Ok       
(AC) (unknown attribute)         100      100      0        0           Ok       
(AD) (unknown attribute)         82       82       0        548         Ok       
(AE) (unknown attribute)         100      100      0        73          Ok       
(B4) (unknown attribute)         0        0        0        880         Ok       
(B7) (unknown attribute)         100      100      0        3           Ok       
(B8) (unknown attribute)         100      100      0        0           Ok       
(BB) (unknown attribute)         100      100      0        0           Ok       
(C2) Temperature                 37       15       0        917567      Ok       
(C4) Reallocated Event Count     100      100      0        0           Ok       
(C5) Current Pending Sector      100      100      0        0           Ok       
(C6) Offline Uncorrectable       100      100      0        0           Ok       
(C7) Ultra DMA CRC Error Count   100      100      0        0           Ok       
(CA) TA Counter Increased        82       82       0        18          Ok       
(CE) Flying Height               100      100      0        0           Ok       
(D2) (unknown attribute)         100      100      0        0           Ok       
(F6) (unknown attribute)         100      100      0        482001370   Ok       
(F7) (unknown attribute)         100      100      0        826246962   Ok       
(F8) (unknown attribute)         100      100      0        1802249322  Ok       

Power On Time         : 31359
Health Status         : Ok
 

 

Scan of HDD (using Segate Seatools long generic test )

 

The HDD received a PASS status.

 

 

I'll run Memtest86 soon. I also attached the SysnativeFileCollectionApp.zip.

Attached Files


Edited by Ninjakillzu, 13 November 2018 - 11:12 AM.


#4 Ninjakillzu

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Posted 13 November 2018 - 10:03 PM

I got zero errors with Memtest86, and I did the 8 passes.



#5 dmccoy

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Posted Yesterday, 07:55 PM

Sorry been sick for last few days. Will hopefully feel better tomorrow and catch up.

We are all volunteers so please by kind, courteous and respectful

 

I try to respond in 24-48 hours normally and I am more active on weekdays than weekends. However, sometimes due to my health, family or life it may take me a little longer. If you have not heard from me within 72 hours then please PM me a reminder. 

 

BC BSOD Posting Instructions 





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