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Wdmycloud NAS Drive not seen by PC

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#1 Xr3iSte


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Posted 10 November 2018 - 04:07 PM

HI, Im new to the forum and hope you guys can help me as I at my wits end with this WDMYCLOUD NAS Drive and my PC.


My PC is as 3.4 GHZ AMD-A10 700K RADEON R7 with 8GB RAM running Windows 10 64

My Router is a BT Homehub 6 with a Fibre Connection of usually 40/60 mb/s and connected to my PC via an Ethernet link


Recently I have rebooted my Computer back to factory settings and all was good until I reconnected my WD NAS Drive, which I use for sharing Music & Video files to various TV's around my home. It worked perfectly, and I could drag and drop files onto it via a Desktop Icon which led straight to the NAS drives folder. However since I have rebooted my PC, the PC simply will not recognise the NAS drive, an Icon does show on the This PC screen but when clicked I get an error message as in the attached Picture. I can access the Drives "dashboard" settings page if I type its IP address and all the diagnostics are healthy. The issue is I cannot drag and drop files onto it as I did before the restart.

I cannot MAP the drive as the PC cannot see it,and I have checked every setting I can find on the net and the Western Digital website.

Im  hoping you guys can point me in the right direction.


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#2 Replicator


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Posted 14 November 2018 - 09:08 AM

1) Network and Sharing Center - Change Advanced Sharing Settings


Turn everything to OFF on all profiles and options - Save changes and close


2) Device Manager - Network Adapters - Uninstall Ethernet and Wireless adapters - Action, 'Scan for Hardware Changes to reinstall these devices', after install then close Device Manger.


3) Network and Sharing Center - Change Advanced Sharing Settings - Turn everything to ON for all profiles and options - Save changes and close.


NAS shares should now work properly and you should be able to access the NAS admin config pages, which is a start.


Now you can restrict access by configuring the Advanced sharing settings.


Happy Hacking.



Edited by Replicator, 14 November 2018 - 09:25 AM.

The quieter you become, the more you are able to hear!
CEH, CISSP @ WhiteHat Computers Pty Ltd


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