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Repeated ndis.sys BSODs Windows 8 Laptop


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#1 ratman2050

ratman2050

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Posted 10 November 2018 - 02:41 PM

Hello,

 

Every few weeks or so my computer randomly gets a BSOD in the middle of the night.

 

I leave my laptop on most of the time as I am a day trader and I also use a VPN which might be the cause of the issue but I am not sure as the mini dump file shows:

 

System errors:
=============
Error: (11/10/2018 09:05:37 AM) (Source: Service Control Manager) (User: )
Description: The Realtek DHCP Service service terminated unexpectedly.  It has done this 1 time(s).


Error: (11/10/2018 09:05:34 AM) (Source: Service Control Manager) (User: )
Description: The ICEsound Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.

 

BSODs - https://i.imgur.com/qjHSs5T.png

 

Laptop Specs:

 

lDHlgOy.png

 

 

Password for attachments: bleeping2050

 

Any suggestions to fix the issue are more than welcome, thanks.

Attached Files


Edited by ratman2050, 10 November 2018 - 09:22 PM.


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#2 dmccoy

dmccoy

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Posted 12 November 2018 - 04:18 PM

Based on your dump files it looks like the most likely cause is your VPN network drivers.

 

You have several possibly outdated drivers listed below. Look for any updates especially the ones in Red. Links have been provided to help find the correct drivers. It is good practice to create a Restore point prior to updating.
 

dne64x.sys Mon Nov 10 17:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client http://www.cisco.com
http://www.carrona.org/drivers/driver.php?id=dne64x.sys

CVPNDRVA.sys Fri Mar 4 11:43:37 2011 (4D7140E9)
Cisco Systems VPN Client http://www.cisco.com
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys

AcpiVpc.sys Tue Sep 24 19:29:03 2013 (52424A6F)
Lenovo ACPI Virtual Power Controller http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys

BthHfAud.sys Wed Oct 8 00:33:31 2014 (5434E8CB)
Bluetooth Hands-free Audio Device Driver - uncertain if this is a Windows driver or a 3rd party bluetooth driver. See bthav.sys for more speculation Windows Update or OEM
http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys

BthA2DP.sys Thu Jan 29 19:01:46 2015 (54CAF41A)
Bluetooth A2DP Driver - uncertain if this is a Windows driver or a 3rd party bluetooth driver. See bthav.sys for more speculation Windows Update or OEM
http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys

HWiNFO64A.SYS Tue Mar 31 02:51:32 2015 (551A6E24)
HWiNFO32 Kernel Driver http://www.hwinfo.com/download32.html
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS

Apkbfiltr.sys Sun Jul 19 19:13:25 2015 (55AC5945)

Apkbfiltr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

ETDSMBus.sys Thu Aug 6 20:35:15 2015 (55C42773)
ELAN SmBus Touchpad Driver OEM - none at: http://www.emc.com.tw/eng/st_tpn_sp.asp
http://www.carrona.org/drivers/driver.php?id=ETDSMBus.sys

ETD.sys Fri Aug 21 00:47:47 2015 (55D6D7A3)
ELAN PS/2 Port Smart Pad OEM - none at: http://www.emc.com.tw/eng/st_tpn_sp.asp
http://www.carrona.org/drivers/driver.php?id=ETD.sys

iwdbus.sys Thu Nov 5 15:10:07 2015 (563BE1CF)
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi - Wireless Display http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=%22widi%22
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys

iaLPSS2_UART2.sys Mon Aug 8 19:22:53 2016 (57A93E7D)
Intel Serial IO UART driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=iaLPSS2_UART2.sys

iaLPSS2_GPIO2.sys Mon Aug 8 19:22:56 2016 (57A93E80)
Intel® Serial IO I2C host controller driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=iaLPSS2_GPIO2.sys

IntelHaxm.sys Thu Nov 10 23:17:34 2016 (5825708E)
Intel® Hardware Accelerated Execution Manager (involved in Android app emulation) https://software.intel.com/en-us/android/articles/intel-hardware-accelerated-execution-manager
http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys

igdkmd64.sys Sat Dec 10 11:54:20 2016 (584C5D6C)
Intel Graphics driver http://downloadcenter.intel.com/Default.aspx
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

iusb3adp.sys Tue Feb 14 03:20:49 2017 (58A2E811)
Intel® USB 3.0 Host Controller Adaptation Driver http://downloadcenter.intel.com/Default.aspx
http://www.carrona.org/drivers/driver.php?id=iusb3adp.sys

AntiAutoExecDrv.sys Sun Feb 19 12:00:49 2017 (58A9F971)

AntiAutoExecDrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

tapwindscribe0901.sys Thu Mar 16 14:37:54 2017 (58CB05B2)

tapwindscribe0901.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

XtuAcpiDriver.sys Wed Apr 12 01:58:50 2017 (58EDEC4A)
Intel extreme tuning BIOS interface driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys

VBoxDrv.sys Fri Apr 28 08:36:57 2017 (59036199)
VirtualBox http://www.virtualbox.org/wiki/Downloads
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys

VBoxNetLwf.sys Fri Apr 28 08:36:57 2017 (59036199)
Oracle VirtualBox NDIS 6.0 Lightweight Filter Driver http://www.virtualbox.org/wiki/Downloads
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys

VBoxUSBMon.sys Fri Apr 28 08:36:57 2017 (59036199)
VirtualBox USB driver http://www.virtualbox.org/wiki/Downloads
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys

ICCWDT.sys Thu May 4 04:42:54 2017 (590B13BE)
IIntel® Watchdog Timer Driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys

IntcDAud.sys Mon Jul 17 06:23:18 2017 (596CBA46)
Intel Graphics Media Accelerator HD Driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

 


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