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Repeated ndis.sys BSODs Windows 8 Laptop

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#1 ratman2050


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  • Local time:09:32 AM

Posted 10 November 2018 - 02:41 PM



Every few weeks or so my computer randomly gets a BSOD in the middle of the night.


I leave my laptop on most of the time as I am a day trader and I also use a VPN which might be the cause of the issue but I am not sure as the mini dump file shows:


System errors:
Error: (11/10/2018 09:05:37 AM) (Source: Service Control Manager) (User: )
Description: The Realtek DHCP Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/10/2018 09:05:34 AM) (Source: Service Control Manager) (User: )
Description: The ICEsound Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.


BSODs - https://i.imgur.com/qjHSs5T.png


Laptop Specs:





Password for attachments: bleeping2050


Any suggestions to fix the issue are more than welcome, thanks.

Attached Files

Edited by ratman2050, 10 November 2018 - 09:22 PM.

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#2 dmccoy


  • BSOD Kernel Dump Expert
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  • Local time:08:32 AM

Posted 12 November 2018 - 04:18 PM

Based on your dump files it looks like the most likely cause is your VPN network drivers.


You have several possibly outdated drivers listed below. Look for any updates especially the ones in Red. Links have been provided to help find the correct drivers. It is good practice to create a Restore point prior to updating.

dne64x.sys Mon Nov 10 17:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client http://www.cisco.com

CVPNDRVA.sys Fri Mar 4 11:43:37 2011 (4D7140E9)
Cisco Systems VPN Client http://www.cisco.com

AcpiVpc.sys Tue Sep 24 19:29:03 2013 (52424A6F)
Lenovo ACPI Virtual Power Controller http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do

BthHfAud.sys Wed Oct 8 00:33:31 2014 (5434E8CB)
Bluetooth Hands-free Audio Device Driver - uncertain if this is a Windows driver or a 3rd party bluetooth driver. See bthav.sys for more speculation Windows Update or OEM

BthA2DP.sys Thu Jan 29 19:01:46 2015 (54CAF41A)
Bluetooth A2DP Driver - uncertain if this is a Windows driver or a 3rd party bluetooth driver. See bthav.sys for more speculation Windows Update or OEM

HWiNFO64A.SYS Tue Mar 31 02:51:32 2015 (551A6E24)
HWiNFO32 Kernel Driver http://www.hwinfo.com/download32.html

Apkbfiltr.sys Sun Jul 19 19:13:25 2015 (55AC5945)

Apkbfiltr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

ETDSMBus.sys Thu Aug 6 20:35:15 2015 (55C42773)
ELAN SmBus Touchpad Driver OEM - none at: http://www.emc.com.tw/eng/st_tpn_sp.asp

ETD.sys Fri Aug 21 00:47:47 2015 (55D6D7A3)
ELAN PS/2 Port Smart Pad OEM - none at: http://www.emc.com.tw/eng/st_tpn_sp.asp

iwdbus.sys Thu Nov 5 15:10:07 2015 (563BE1CF)
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi - Wireless Display http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=%22widi%22

iaLPSS2_UART2.sys Mon Aug 8 19:22:53 2016 (57A93E7D)
Intel Serial IO UART driver http://downloadcenter.intel.com/

iaLPSS2_GPIO2.sys Mon Aug 8 19:22:56 2016 (57A93E80)
Intel® Serial IO I2C host controller driver http://downloadcenter.intel.com/

IntelHaxm.sys Thu Nov 10 23:17:34 2016 (5825708E)
Intel® Hardware Accelerated Execution Manager (involved in Android app emulation) https://software.intel.com/en-us/android/articles/intel-hardware-accelerated-execution-manager

igdkmd64.sys Sat Dec 10 11:54:20 2016 (584C5D6C)
Intel Graphics driver http://downloadcenter.intel.com/Default.aspx

iusb3adp.sys Tue Feb 14 03:20:49 2017 (58A2E811)
Intel® USB 3.0 Host Controller Adaptation Driver http://downloadcenter.intel.com/Default.aspx

AntiAutoExecDrv.sys Sun Feb 19 12:00:49 2017 (58A9F971)

AntiAutoExecDrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

tapwindscribe0901.sys Thu Mar 16 14:37:54 2017 (58CB05B2)

tapwindscribe0901.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

XtuAcpiDriver.sys Wed Apr 12 01:58:50 2017 (58EDEC4A)
Intel extreme tuning BIOS interface driver http://downloadcenter.intel.com/

VBoxDrv.sys Fri Apr 28 08:36:57 2017 (59036199)
VirtualBox http://www.virtualbox.org/wiki/Downloads

VBoxNetLwf.sys Fri Apr 28 08:36:57 2017 (59036199)
Oracle VirtualBox NDIS 6.0 Lightweight Filter Driver http://www.virtualbox.org/wiki/Downloads

VBoxUSBMon.sys Fri Apr 28 08:36:57 2017 (59036199)
VirtualBox USB driver http://www.virtualbox.org/wiki/Downloads

ICCWDT.sys Thu May 4 04:42:54 2017 (590B13BE)
IIntel® Watchdog Timer Driver http://downloadcenter.intel.com/

IntcDAud.sys Mon Jul 17 06:23:18 2017 (596CBA46)
Intel Graphics Media Accelerator HD Driver http://downloadcenter.intel.com/


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