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Occasional but consistent blue screen crashes - particularly with SFC or DISM


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#1 papudat

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Posted 13 October 2018 - 09:42 PM

Hi,
Long time reader, first time poster.
 
A few months ago, my computer suddenly started blue screening a lot - sometimes a few times an hour, even when sitting idle or using basic software like Excel at a low level. I hadn't made any major software or hardware changes at that point I can remember.
 
I poked around a few things - ran a memory test for example which came out clear. Eventually it seemed it was my graphics card that was driving it. I updated its drivers and things got better, but still some crashes. Things got even better when I unplugged it entirely and just used the on-board graphics.
 
I bought a new graphics card (needed an upgrade anyway), and the crashes still happened occasionally. I then recently bought new RAM (again, needed an upgrade anyway), and they're still happening occasionally - maybe every few hours. There doesn't seem to be any pattern and the error messages are different. My computer could perhaps be a little more cooled, but nothing critical and everything seems in spec. Ran Windows Update, tried clicking through to in Device Manager to key drivers to update them, etc.
 
I've just attempted to run SFC and DISM checks, and those are the one thing that do manage to consistently blue screen my computer - I can't get to the end of either of them without a blue screening.
 
Used a few different programs to try and help me out - attached the logs here.
 
Thanks!

Attached Files


Edited by papudat, 13 October 2018 - 09:51 PM.


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#2 papudat

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Posted 13 October 2018 - 11:13 PM

Update - downloaded all the latest drivers from the Gigabyte website from my motherboard and related components, put them in a folder and randomly tried to update devices in device manager against that folder. Succeeded in updating two, notably a generic audio device driver to a Realtek one. I can now seemingly run SFC succesfully and DISM CheckHealth, but it seems to blue screen (same type as before) about 40% through a DISM ScanHealth.



#3 dmccoy

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Posted 14 October 2018 - 03:05 PM

Hello and Welcome to Bleeping Computer.
 
As shown below there are multiple memory errors in your dump files but they do not point to any specific driver. How long did you run memtest86? If less then 8 passes, I recommend running again as follows:
 
Step 1: Test Memory:
Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ - Advanced Memory Diagnostic Tool

This may take hours so plan to run it overnight.
Testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes
When Memtest86+ has completed 8 or more passes take a picture and post an image and upload to your reply
https://carrona.org/memdiag.html
 
Step 2:
You also have several possibly outdated drivers listed below. Look for any updates especially the ones in Red. Links have been provided to help find the correct drivers. It is good practice to create a Restore point prior to updating.

wfsonora.sys Tue Mar 23 02:29:40 2010 (4BA88A04)

wfsonora.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

lvbflt64.sys Mon Oct 22 19:10:38 2012 (5085FC9E)
Logitech Webcam Software driver http://www.logitech.com/en-us/support-downloads
http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys

lvrs64.sys Mon Oct 22 19:11:24 2012 (5085FCCC)
Logitech Camera driver http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys

lvuvc64.sys Mon Oct 22 19:12:08 2012 (5085FCF8)
Logitech USB Video Class Driver (WebCam) http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys

XtuAcpiDriver.sys Thu Feb 26 04:51:57 2015 (54EF16ED)
Intel extreme tuning BIOS interface driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys

e1i63x64.sys Fri Mar 4 13:46:29 2016 (56DA0235)
Intel® Gigabit Adapter NDIS 6.x driver https://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys

IntcDAud.sys Tue May 10 01:08:56 2016 (57319718)
Intel Graphics Media Accelerator HD Driver http://downloadcenter.intel.com/
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

TeeDriverW8x64.sys Tue Jul 18 07:15:12 2017 (596E17F0)
Intel Management Engine Interface (MEI) driver OEM or http://downloadcenter.intel.com[br][br]Installation instructions - http://www.sysnative.com/forums/windows-10-a/18573-windows-10-error-0x800f081f-source-file-not-found.html#post144391
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys

igdkmd64.sys Mon Oct 16 11:17:12 2017 (59E4F7A8)
Intel Graphics driver http://downloadcenter.intel.com/Default.aspx
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

nvlddmkm.sys Fri Jun 1 01:35:23 2018 (5B11054B)
nVidia Video drivers http://www.nvidia.com/Download/index.aspx[br]Get from OEM for laptops
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

intelppm.sys E0024307 (This 2016 (This 2016 (This
Intel Processor driver http://downloadcenter.intel.com/Default.aspx also at
http://www.carrona.org/drivers/driver.php?id=intelppm.sys

SgrmAgent.sys 4F2A9E0C (This 2036 (This 2036 (This

SgrmAgent.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

exfat.SYS DA33CC9A (This 2016 (This 2016 (This
exFAT file system driver http://support.microsoft.com/kb/955704/
http://www.carrona.org/drivers/driver.php?id=exfat.SYS

 
Step 3:
If you still experience BSODs:
Please follow the Driver Verifier steps below to see if it will flag any third party drivers or provide more information:
https://www.bleepingcomputer.com/forums/t/576333/driver-verifier-bsod-related-windows-10-81-8-7-vista/

For Information Purposes:
BugCheck 1A, {41792, ffff9200cef4d1f8, 10000000000, 0} 
Probably caused by : memory_corruption ( ONE_BIT ) 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
BugCheck 50, {ffffb581b5d1ca18, 0, fffff8028e8f7a2d, 2} 
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+61d ) 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
BugCheck 50, {ffff8484938c6d00, 0, fffff80147e7a162, c} 
Probably caused by : ntkrnlmp.exe ( nt!SMKM_STORE_MGR::SmIoCtxWorkItemComplete+32 ) 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
BugCheck 1A, {41792, fffff93fffee82b0, 10000000000, 0} 
Probably caused by : memory_corruption ( ONE_BIT ) 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
BugCheck 1A, {61948, 100151a7b, 1, 100151a7b} 
Probably caused by : memory_corruption ( nt!MiDereferenceIoPages+d2bdf ) 

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