Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


0x80072ee7 Scam?

  • Please log in to reply
1 reply to this topic

#1 OldPhil



  • Members
  • 4,395 posts
  • Gender:Male
  • Location:Long Island New York
  • Local time:07:13 AM

Posted 13 October 2018 - 12:59 PM

I had an issue with my lap top, I switched in my spinner drive and started reloading wanted items.  I wanted a new copy of Fire Fox, I used IE for the down load.  While still on IE I did an Ebay search, during the search I got hit with a pop up stating My computer was infected the error was shown as 0x80072ee7.  It looked as if it did come from MS, I took a chance and called the (877) 887-1934.  After a minute or so I hung up on the non informative drivel of the person not having any clue about the issue, I ran Malwarebytes and did find several items.  I cleaned things up all is fine.  What gets me is how this thing hit me, I had not gone to any sites other then IE for the FF down load.  My thinking is the item had to come through IE, I doubt Ebay.  I searched the phone number, it was a Canadian prefix.  I searched 0x80072ee7, it showed up as a scam just as I thought.  Probably a wacky thought and 100% off base but it has me thinking of possible MS complicity! 


If posted in wrong section please move.



Honesty & Integrity Above All!

BC AdBot (Login to Remove)


#2 quietman7


    Bleepin' Janitor

  • Global Moderator
  • 52,077 posts
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:13 AM

Posted 13 October 2018 - 02:36 PM

Tech Support Scamming through unsolicited phone calls, browser pop-ups and emails from "so-called Support Techs" advising "your computer is infected with malware", “all your files are encrypted" and other fake messages has become an increasing common scam tactic over the past several years. The scams may involve web pages with screenshots of fake Microsoft (Windows) Support messages, fake reports of suspicious activity, fake warnings of malware found on your computer, fake ransomware and fake BSODs all of which include a tech support phone number to call in order to fix the problem. If you call the phone number (or they called you), scammers will talk their victims into allowing them remote control access of the computer so they can install a Remote Access Trojan in order to steal passwords and other sensitive personal information which could then be used to access bank accounts or steal a person's identity.

These are a few examples of fake tech support scams.

For more information about how these scams work and resources to protect yourself, please read Beware of Phony Emails & Tech Support Scams...there are suggestions near the bottom for dealing with scams and a list of security scanning tools to use in case the usual methods do not resolve the problem or you allowed remote access into your computer.



Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users