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0x80072ee7 Scam?


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#1 OldPhil

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Posted 13 October 2018 - 12:59 PM

I had an issue with my lap top, I switched in my spinner drive and started reloading wanted items.  I wanted a new copy of Fire Fox, I used IE for the down load.  While still on IE I did an Ebay search, during the search I got hit with a pop up stating My computer was infected the error was shown as 0x80072ee7.  It looked as if it did come from MS, I took a chance and called the (877) 887-1934.  After a minute or so I hung up on the non informative drivel of the person not having any clue about the issue, I ran Malwarebytes and did find several items.  I cleaned things up all is fine.  What gets me is how this thing hit me, I had not gone to any sites other then IE for the FF down load.  My thinking is the item had to come through IE, I doubt Ebay.  I searched the phone number, it was a Canadian prefix.  I searched 0x80072ee7, it showed up as a scam just as I thought.  Probably a wacky thought and 100% off base but it has me thinking of possible MS complicity! 

 

If posted in wrong section please move.

 

Phil


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#2 quietman7

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Posted 13 October 2018 - 02:36 PM

Tech Support Scamming through unsolicited phone calls, browser pop-ups and emails from "so-called Support Techs" advising "your computer is infected with malware", “all your files are encrypted" and other fake messages has become an increasing common scam tactic over the past several years. The scams may involve web pages with screenshots of fake Microsoft (Windows) Support messages, fake reports of suspicious activity, fake warnings of malware found on your computer, fake ransomware and fake BSODs all of which include a tech support phone number to call in order to fix the problem. If you call the phone number (or they called you), scammers will talk their victims into allowing them remote control access of the computer so they can install a Remote Access Trojan in order to steal passwords and other sensitive personal information which could then be used to access bank accounts or steal a person's identity.

These are a few examples of fake tech support scams.

For more information about how these scams work and resources to protect yourself, please read Beware of Phony Emails & Tech Support Scams...there are suggestions near the bottom for dealing with scams and a list of security scanning tools to use in case the usual methods do not resolve the problem or you allowed remote access into your computer.


 

 


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