Hello, there. It has been a while since I have visited this site, the main purpose of which seems to be to grant assistance to computer users experiencing issues with computer viruses and the like. But I am hoping that there is someone whose experience qualifies them to help me resolve an issue that seemingly does not involve computer infections.
It may have been sometime earlier this year or late last year that I got a computer infection which rendered my PC useless. I had Windows 10 when this happened. I was told by a tech guy that I would need to purchase a new hard drive. I did just that, and I entrusted him with the task of installing a new OS. When the computer was once again in my possession, I noticed that my OS was no longer Windows 10; it was Windows 10 Pro. This was about four or five months ago.
At some point during last week I initiated a Windows update, the duration of which was three hours. After its conclusion, I saw the following message: "Your Windows license will soon expire". I was not seeing this message prior to the update. As to why I am seeing it now is a complete mystery to me.
I sought the help of an acquaintance who has more knowledge than I do as it relates to things computer-related. He provided me with a Windows 10 Home link, but I am not able to install Windows 10 Home. Every attempt to do so is met with a message that says "Setup couldn't start properly. Please reboot your PC and try running Windows 10 Setup again". But rebooting and trying again results in an appearance of the same message.
Whatever should I do to be free of this persistent and most aggravating situation?