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Automatic Power Off using Windows XP on a network


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#1 NewGuestNeedsHelp

NewGuestNeedsHelp

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Posted 17 December 2004 - 11:42 PM

I am using a desktop pc computer with Windows XP Home edition on it. I have a D-Link DI-514 router connecting it to a Speedstream 5100 DSL modem so that I can access high-speed internet. However, I have been having problems with the E-machine computer automatically shutting off while browsing the internet using Internet Explorer. I have tried everything I know to diagnose the problem, but to no avail. I am using McAffee anti-virus software on the E-Machine. There is a 10/100 MB NIC card running at 10MBPS. I first noticed the problem while trying to complete a Windows XP update from Microsoft's update website. The computer just shut down while downloading an update. Now it will do so at any time while browsing the internet. It does it everytime I go to Microsoft's update site. I've disabled the Windows XP firewall and also the anti-virus software, so I know that those things are causing the problem. I've had other computers connected to the router so I'm fairly certain that the router isn't causing the trouble. Any suggestions? I'd sure appreciate the insight.

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#2 Grinler

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Posted 23 December 2004 - 12:28 AM

Create a directory on your hardrive, to save HijackThis.exe, called c:\hijackthis. This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.

Download the latest version, from here.

Read the pinned post in the HJT forum, here

Then, run a log, and post it in the HJT forum. Do not fix anything, yet.
A member, of the HJT Team, will help you out.
Please, be patient, these people are volunteers. They will help you out, as soon as possible.




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