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Can't Run Itunes/quicktime. Registry Error


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6 replies to this topic

#1 luckyjoe

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Posted 13 October 2006 - 11:06 PM

For some reason I think my registry related to quicktime/flash player is messed up because I can't seem to install my itunes or my quicktime. It seems to go fine until it tries to make registry keys. The error that i get is:

could not open :hkey_local_machine\software\classes\quickplayerlib.quicktimeapp\clsid. verify that you have sufficient access to that key.

I'm not sure but could that error also be the reason why flash player doesnt work on my internet explorer? for some reason it works fine on mozilla.

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#2 Enthusiast

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Posted 14 October 2006 - 08:03 AM

Uninstall Quicktime, Itunes and Adobe flash player, one at a time with a reboot in between each uninstallation, then reinstall them one at a time, also rebooting after each is installed.

#3 luckyjoe

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Posted 14 October 2006 - 09:20 AM

I tried this too. After uninstalling, I am not able to install it due to the registry key error

#4 LOS27

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Posted 23 October 2006 - 01:30 PM

I am having the same exact issue.. I uninstalled Itunes AND quicktime.. have not uninstall flash yet.. but apparently this did not help your problem when you did..

SO..... what is the deal? any other ideas? Anything I can do on that registry itself??

#5 luckyjoe

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Posted 23 October 2006 - 03:23 PM

after much effort i have come to the conclusion that it must be the software that apple sent out and certain computers because there are many other people who are having problems with the new itunes 7. i have tried to fix the registry by using registry mechanic but nothing worked. so i decided to revert back to itunes 6 even though i am no longer able to transfer music onto my ipod and wait until they decide to come out with an update fixing itunes

#6 coolsea

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Posted 26 October 2006 - 01:13 PM

I have fixed the problem with the registry key errors. It is a permissions issue.
Regedit and browse to key. Right click and view permissions. Go to advanced and tab ownership. I will be empty. take ownership with the administrator group and click ok.
Then in the security area add the administrator group and give it full permissions. That should populate the box with the administrators group, system and user. Run QT install again and keep changing permissions on the keys needed.

When I was done it didn't completley work only after I installed the free bundled I tunes and QT package did it work completley!!

Good Luck

#7 luckyjoe

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Posted 26 October 2006 - 05:27 PM

i have tried this also. there are people who still do this and can't get it to work. even if i change the permissions, i am not able to install qt stand alone and itunes




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