Hi, before running chkdsk we should inquire about the HDD, if it is a platter, or if it is a SSD. And we should never force ( /x force dismounts the drive) on the C: drive, if it has the OS on it, you run the risk of losing files that were opened at the time. Best to allow windows to schedule a chkdsk at boot, this protects you from problems. SSD's do not have bad sectors so the /r paramenter is not needed, (still does 5 stages though) best to use spotfix or /f on SSD's.
Could you confirm what type (and manufacturer) of Drive you use? In addition to running a chkdsk, you may need to run a drive diagnostic util, Lancs, you would simply compound the problem if you used a bad drive to do a Reset, so we should investigate further.
Let us know about your drive, and we can have you run a safe chkdsk, in addition you should also (at an elevated cmd prompt run this cmd:-
fsutil resource setautoreset true %systemdrive%\ (press enter)
Edit:- I should have mentioned you do not need any third party app to read a chkdsk, open event viewer, expand windows logs and select application, on the right side select, filter current log. In the event source use the drop down arrow scroll to winnit, put a check next to it. The chkdsk log will open use the copy option to paste into a notepad and post this here.
Edited by jenae, 16 September 2018 - 04:48 PM.