What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using and when was the last time you ran a scan? Did you try running Sbybot in "SAFE MODE
If your running Win XP/2000, do this:
Please download, install and update AVG Anti-Spyware 7.5
. DO NOT perform a scan yet.
.Print out the AVG Anti-Spyware Install-Scan Instructions.
Double-click on it and allow install to its default location.Reboot your computer in SAFE MODE
" using the F8
method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Then scan with AVG Anti-Spyware 7.5
per the "Safe Mode" instructions you printed out.
Open the iSearchFix folder and double-click on isearch.bat
to run the tool.
Allow it to finish and reboot normally.
Then perform this online Virus scan
: Trend Micro Housecall
<- Use "Autoclean" and manually delete what it can't clean
.[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]