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E-mail locks out every day, something attempts to incorrectly log in

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#1 KatiaQ


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Posted 14 September 2018 - 02:22 PM

I start to believe aliens do exist.


My husband's work e-mail gets locked out almost every day, saying that someone attempted to log in several times with the wrong password. He works at the university, and it's been already 4 months their IT specialists can't fix this problem. Almost every day he has to ask them to unblock his e-mail, although it was not him who attempted incorrect log-ins! At first we thought it was somebody's bad joke, but after 4 months it looks more like a bug. We need to find this "something" that automatically tries to log into his e-mail. He uses only two computers and never saves his passwords anywhere. Windows 7, Office 365.

We desperately need your help... We appreciate your time!



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#2 hamluis



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Posted 14 September 2018 - 02:31 PM

This is a work-related problem...his workplace has total control of all system assets and policies.  It's up to them to fix "the problem", since it's native to their computer system policies and controls.



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