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E-mail locks out every day, something attempts to incorrectly log in


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#1 KatiaQ

KatiaQ

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Posted 14 September 2018 - 02:22 PM

I start to believe aliens do exist.

 

My husband's work e-mail gets locked out almost every day, saying that someone attempted to log in several times with the wrong password. He works at the university, and it's been already 4 months their IT specialists can't fix this problem. Almost every day he has to ask them to unblock his e-mail, although it was not him who attempted incorrect log-ins! At first we thought it was somebody's bad joke, but after 4 months it looks more like a bug. We need to find this "something" that automatically tries to log into his e-mail. He uses only two computers and never saves his passwords anywhere. Windows 7, Office 365.

We desperately need your help... We appreciate your time!

 

Katia



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#2 hamluis

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Posted 14 September 2018 - 02:31 PM

This is a work-related problem...his workplace has total control of all system assets and policies.  It's up to them to fix "the problem", since it's native to their computer system policies and controls.

 

Louis






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