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#1 lshasky2

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Posted 13 October 2006 - 06:16 PM

Hello All, I am stuck.
I have a Windows 2000 machine that will not run any antivirus software, nor will it navigate to a website like 'McAfee'. It just closes the windows. The same thing will happen with a McAfee or Norton disk. It will not allow it to run. I also tried to reload the machine with Windows XP and it gets an error once the program gets to the .exe portion.
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#2 dc3

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Posted 14 October 2006 - 02:18 AM

Try running the McAfee or Norton in the safe mode, you might want to run any anti adware or spyware software you have while your there.

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#3 Enthusiast

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Posted 14 October 2006 - 08:29 AM

Run some of the following on line scans using Internet Explorer

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest
and
File scanner and virus scanner
http://www.kaspersky.com/scanforvirus


Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm
http://www.pandasoftware.com/products/activescan.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Avast Online scan
http://onlinescan.avast.com/

F Secure online scan
http://support.f-secure.com/ols/start.html

Ewido Online scan
http://www.ewido.net/en/onlinescan/


Trojan scans –
Sygate Trojanscan
http://scan.sygatetech.com/pretrojanscan.html

Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Parasite scan from Aumha:
http://www.aumha.org/a/noads.php
or here:
http://www.aumha.org/win5/a/noads2.htm

Your inability to run av software indicates the presence of malware.

Run a couple of the above scans and then post a Hijack This Log in our Hijack This Logs and Analysis Forum.

Read the instructions about how to do it here:
Read the pinned post in our “HijackThis Logs and Analysis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions carefully.

and then post your Hijack This log here:
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html




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