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How Do I Remove Virus Trojans?


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1 reply to this topic

#1 Darklight

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Posted 13 October 2006 - 11:57 AM

im having a problem with some viruses like trojans..how do i remove it?im using bitdefender antivirus..

(Moderator edit: post moved to more appropriate forum. jgweed)

Edited by jgweed, 13 October 2006 - 12:00 PM.

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#2 quietman7

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Posted 13 October 2006 - 12:19 PM

Hello Darklight

What type of problems are you having? Can you be more specific - i.e. browser redirects, strange pop up alerts indicating your system is infected, etc. What OS (Win XP/2000, etc) are you using? Have you tried running Bitdefender in "SAFE MODE"? Have you performed any anti-spyware scans? If not, start here:

If your running Win XP/2000, download and scan with AVG Anti-Spyware 7.5 in "SAFE MODE".
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware). Be sure to print out the AVG Anti-Spyware Install-Scan Instructions.

Download and scan with Ad-Aware SE Personal 1.06. Setup & Configure as shown here.
Note: If you encounter any problems while downloading the updates, manually download them from here.
Download and scan with Spybot S&D 1.4. Setup & Configure as shown here - (do not choose the option to install TeaTimer)
Note: If you encounter any error messages while downloading the updates, manually download them from here.
Download and scan with SUPERAntiSypware Free for Home Users
Note: If you encounter any problems while downloading the updates, manually download and unzip them from here.

Then perform this online Virus scan: Trend Micro Housecall <- Use "Autoclean" and manually delete what it can't clean.
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
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