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about:blank removal


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29 replies to this topic

#1 thinkpadmaryland

thinkpadmaryland

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Posted 17 December 2004 - 05:37 PM

I've been infected with "about:blank" . I'm hoping you can analyze my Hijackthis logfile and let me know how to get rid of it! I've tried adaware, spybot, about:buster, cwwshredder, etc. etc. etc.!!!! THANKS!!!!



Logfile of HijackThis v1.99.0
Scan saved at 5:33:56 PM, on 12/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\Wnex7DO.exe
D:\Program Files\Venturi2\Configurator\ventcfg.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\ntbj.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Notes\ntmulti.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
D:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\wmsetup.log:jmjht
C:\WINDOWS\System32\MsgSys.EXE
D:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Notes\NLNOTES.EXE
C:\Notes\nNOTESMM.EXE
C:\Notes\ntaskldr.EXE
d:\Program Files\flomerics\flosuite_v51\common\WinNT\bin\floserv.exe
d:\Program Files\flomerics\flosuite_v51\common\WinNT\bin\projman.exe
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Program Files\Cisco Systems\VPN Client\ipseclog.exe
C:\WINDOWS\System32\cmd.exe
d:\Program Files\flomerics\flosuite_v51\common\WinNT\jre\bin\javaw.exe
d:\Program Files\flomerics\flosuite_v51\common\WinNT\bin\floproxy.exe
d:\Program Files\flomerics\flosuite_v51\common\WinNT\bin\solexe.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.apc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by APC
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5CE5B985-51B1-3958-E5DB-92DD9091CFBB} - C:\WINDOWS\javavq.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Watcher-WatchDog] C:\WINDOWS\System32\Wnex7DO.exe
O4 - HKLM\..\Run: [Venturi Configurator] D:\Program Files\Venturi2\Configurator\ventcfg.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ntbj.exe] C:\WINDOWS\system32\ntbj.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: RemindU - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: RemindU - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .VSF: C:\Program Files\Internet Explorer\Plugins\np_vsf.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.apc.com
O15 - Trusted Zone: http://jupiter.apc.com
O15 - Trusted Zone: http://order1.apc.com
O15 - Trusted Zone: http://trojan.apc.com
O15 - Trusted Zone: http://jupiter.apcc.com
O15 - Trusted Zone: http://order1.apcc.com
O15 - Trusted Zone: http://trojan.apcc.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: http://jupiter.apc.com (HKLM)
O15 - Trusted Zone: http://order1.apc.com (HKLM)
O15 - Trusted Zone: http://trojan.apc.com (HKLM)
O15 - Trusted Zone: http://jupiter.apcc.com (HKLM)
O15 - Trusted Zone: http://order1.apcc.com (HKLM)
O15 - Trusted Zone: http://order2.apcc.com (HKLM)
O15 - Trusted Zone: http://trojan.apcc.com (HKLM)
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://nts-cfusionstl.apcc.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0A77F16C-2B1B-4133-BA25-3572133147F5} (AccessFormX Control) - http://configurator.apcc.com/products/powe...test/APCACC.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwla.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4571C6A3-CB9E-11D0-BDE2-0000F4B02CED} (Cincom Rich Client) - http://configurator.apcc.com/products/powe...s/attarxinf.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred Control) - file://D:\AutoCADLite\InstFred.ocx
O16 - DPF: {E06488F5-0947-4394-82B7-B6E7FE1A5F72} (EPTEDGEVBeltInput.VBeltInput) - http://www.emerson-ept.com/EPTRoot/eptedge...EVBeltInput.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rockwellautomation.webex.com/client...bex/ieatgpc.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\AutoCADLite\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\Software\..\Telephony: DomainName = ams.apc.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{29023823-730E-4B2A-999B-2D3D09BA7DA2}: Domain = apc.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{29023823-730E-4B2A-999B-2D3D09BA7DA2}: NameServer = 159.215.21.16,159.215.21.15
O17 - HKLM\System\CCS\Services\Tcpip\..\{925FE8B7-55C6-4A77-9DEC-8CCD3941B6EB}: NameServer = 66.174.3.7 66.174.6.7
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = apc.com,ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = apc.com,ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Client Access Express Remote Command - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Softex OmniPass Service - Unknown - d:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: IBM KCU Service - Unknown - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Venturi2 Client - Venturi Wireless - D:\Program Files\Venturi2\Client\ventc.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)

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#2 Daisuke

Daisuke

    Cleaner on Duty


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Posted 18 December 2004 - 06:51 AM

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply.

This is very important ! Internet Explorer should remain closed during the cleanup. If you open Internet Explorer the fix will fail. (Steps 1 - 8)

Please make sure that you can view all hidden files:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

Please download About:Buster from here: About:Buster Download. Once it is downloaded extract it to
c:\aboutbuster. We will use that program later in this process. Don't use it yet.

Download Ad-aware SE: here
Install it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.
Open AdAware and click the "Check for updates now" link. Close AdAware. Don't use it yet.

Download the cws-hsa.reg file to your desktop. We will use it later.

Step 1:

Go to Start -> Run and type Services.msc, then press the OK button. Look for a service called Network Security Service (NSS) . Double click on that service and press the Stop button, and then set the Startup type to Disabled. Press OK, and close all the windows.

Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:

ntbj.exe

This is very important ! Internet Explorer should remain closed during the cleanup. If you open Internet Explorer the fix will fail. (Steps 1 - 8)

Step 3:
Run HijackThis!, press "Scan" and tick the boxes next to all these, close all other windows and browsers, then press "Fix Checked" button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wltbf.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wltbf.dll/sp.html#10001

O2 - BHO: (no name) - {5CE5B985-51B1-3958-E5DB-92DD9091CFBB} - C:\WINDOWS\javavq.dll

O4 - HKLM\..\Run: [ntbj.exe] C:\WINDOWS\system32\ntbj.exe

O15 - Trusted Zone: http://jupiter.apc.com
O15 - Trusted Zone: http://order1.apc.com
O15 - Trusted Zone: http://trojan.apc.com
O15 - Trusted Zone: http://jupiter.apcc.com
O15 - Trusted Zone: http://order1.apcc.com
O15 - Trusted Zone: http://trojan.apcc.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: http://jupiter.apc.com (HKLM)
O15 - Trusted Zone: http://order1.apc.com (HKLM)
O15 - Trusted Zone: http://trojan.apc.com (HKLM)
O15 - Trusted Zone: http://jupiter.apcc.com (HKLM)
O15 - Trusted Zone: http://order1.apcc.com (HKLM)
O15 - Trusted Zone: http://order2.apcc.com (HKLM)
O15 - Trusted Zone: http://trojan.apcc.com (HKLM)
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)




These are restrictions. Leave them unchecked if these were set by you using a software like Spybot Search & Destroy, SpywareBlaster or another similar protection software, or if these were set by your system administrator.
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


Step 4:
Reboot your computer into Safe Mode.

I now need you to delete the following files:

C:\WINDOWS\wltbf.dll <-- this file
C:\WINDOWS\javavq.dll <-- this file
C:\WINDOWS\system32\ntbj.exe <-- this file


If you get an error when deleting a file, right click on the file and check to see if the read only attribute is checked. if it is, uncheck it and try again.

Step 5:

Double-click on the cws-hsa.reg file you saved earlier on your desktop, and when it prompts to merge say Yes, and this will clear some registry entries left behind by the process.

Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.

When it completed move on to step 7.

Step 7:

Run AdAware, press the Start button, uncheck Scan for negligible risk entries, select Perform full system scan and press Next. Let AdAware remove anything it finds.

Step 8:

Clean out temporary and Temporary Internet Files. Go to Start -> Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

Step 9:
Reboot your computer back to normal mode so that we can restore files that were deleted by this infection:
  • This infection deletes the windows file, shell.dll.
    If you are using XP,2000, or NT please download shell.dll from here: shell-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system32
    %windir%\system
  • Download the Hoster from here. Press Restore Original Hosts and press OK. Exit Program. This will restore the original deleted Hosts file.
  • If you have Spybot S&D installed you will also need to replace one file. Go here: SDHelper.zip and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start -> Run -> type regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll and press the OK button
Step 10:

Please check Internet Explorer settings:
Open Internet Explorer - > Tools -> Internet Options ... -> click the Security tab -> click Internet icon -> press the Custom Level ,,, button.
Under ActiveX controls and plug-ins tick:
- Download signed ActiveX controls - Prompt
- Download unsigned ActiveX controls Disable
- Initialize and script ActiveX controls not marked as safe Disable
- Run ActiveX controls and plug-ins Enabled
- Script ActiveX controls marked safe for scripting Prompt

Run an online antivirus scan at:
http://housecall.antivirus.com/
Please make sure that AutoClean is checked.

Reboot and post a new HJT log.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 thinkpadmaryland

thinkpadmaryland
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Posted 18 December 2004 - 10:55 AM

I tried to follow the instructions as best I could, but I ran into a couple of pitfalls along the way. I couldn't get housecall to run (IE kept closing, and it wouldn't run on Netscape or Firefox). Anyway, here's the new HJT log:

Logfile of HijackThis v1.99.0
Scan saved at 10:50:13 AM, on 12/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\Wnex7DO.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
D:\Program Files\Venturi2\Configurator\ventcfg.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\mfcbw32.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Notes\ntmulti.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
D:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\wmsetup.log:jmjht
C:\WINDOWS\System32\MsgSys.EXE
D:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\WINDOWS\system32\ntvdm.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mtani.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.apc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by APC
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {173899D4-77FC-75E7-9E5A-B1DD4EE2B6E7} - C:\WINDOWS\system32\winxl32.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Watcher-WatchDog] C:\WINDOWS\System32\Wnex7DO.exe
O4 - HKLM\..\Run: [Venturi Configurator] D:\Program Files\Venturi2\Configurator\ventcfg.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ntbj.exe] C:\WINDOWS\system32\ntbj.exe
O4 - HKLM\..\Run: [mfcbw32.exe] C:\WINDOWS\system32\mfcbw32.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: RemindU - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: RemindU - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .VSF: C:\Program Files\Internet Explorer\Plugins\np_vsf.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.apc.com
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://nts-cfusionstl.apcc.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0A77F16C-2B1B-4133-BA25-3572133147F5} (AccessFormX Control) - http://configurator.apcc.com/products/powe...test/APCACC.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwla.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4571C6A3-CB9E-11D0-BDE2-0000F4B02CED} (Cincom Rich Client) - http://configurator.apcc.com/products/powe...s/attarxinf.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred Control) - file://D:\AutoCADLite\InstFred.ocx
O16 - DPF: {E06488F5-0947-4394-82B7-B6E7FE1A5F72} (EPTEDGEVBeltInput.VBeltInput) - http://www.emerson-ept.com/EPTRoot/eptedge...EVBeltInput.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rockwellautomation.webex.com/client...bex/ieatgpc.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\AutoCADLite\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\Software\..\Telephony: DomainName = ams.apc.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{925FE8B7-55C6-4A77-9DEC-8CCD3941B6EB}: NameServer = 66.174.3.7 66.174.6.7
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Client Access Express Remote Command - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Softex OmniPass Service - Unknown - d:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: IBM KCU Service - Unknown - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Venturi2 Client - Venturi Wireless - D:\Program Files\Venturi2\Client\ventc.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)

#4 Daisuke

Daisuke

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Posted 18 December 2004 - 12:38 PM

I ran into a couple of pitfalls along the way

I would like to know those pitfalls :thumbsup:
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#5 thinkpadmaryland

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Posted 18 December 2004 - 12:50 PM

Sorry I wasn't more specific. One was that I couldn't find these items to delete:
O2 - BHO: (no name) - {5CE5B985-51B1-3958-E5DB-92DD9091CFBB} - C:\WINDOWS\javavq.dll
C:\WINDOWS\wltbf.dll <-- this file
C:\WINDOWS\javavq.dll <-- this file

Another was that I had trouble getting into safe mode and had to call my company's help desk for a password. Before I did that however, I might have screwed things up by trying to select "go back to last good configuration".

What do you think?

#6 Daisuke

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Posted 19 December 2004 - 04:12 AM

It is not good. This hijacker is very aggressive and it will be very difficult to remove.

Please reboot your computer and post a fresh hijackthis log.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#7 thinkpadmaryland

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Posted 19 December 2004 - 09:37 AM

Here's the fresh log. Thanks.

Logfile of HijackThis v1.99.0
Scan saved at 9:34:49 AM, on 12/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\Wnex7DO.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
D:\Program Files\Venturi2\Configurator\ventcfg.exe
C:\WINDOWS\system32\mfcbw32.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Notes\ntmulti.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
D:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\wmsetup.log:jmjht
C:\WINDOWS\System32\MsgSys.EXE
D:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mtani.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.apc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by APC
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {6D77CFED-194C-C677-1144-FFB12029F02A} - C:\WINDOWS\system32\netna32.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Watcher-WatchDog] C:\WINDOWS\System32\Wnex7DO.exe
O4 - HKLM\..\Run: [Venturi Configurator] D:\Program Files\Venturi2\Configurator\ventcfg.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ntbj.exe] C:\WINDOWS\system32\ntbj.exe
O4 - HKLM\..\Run: [mfcbw32.exe] C:\WINDOWS\system32\mfcbw32.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: RemindU - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: RemindU - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .VSF: C:\Program Files\Internet Explorer\Plugins\np_vsf.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.apc.com
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://nts-cfusionstl.apcc.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0A77F16C-2B1B-4133-BA25-3572133147F5} (AccessFormX Control) - http://configurator.apcc.com/products/powe...test/APCACC.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwla.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4571C6A3-CB9E-11D0-BDE2-0000F4B02CED} (Cincom Rich Client) - http://configurator.apcc.com/products/powe...s/attarxinf.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred Control) - file://D:\AutoCADLite\InstFred.ocx
O16 - DPF: {E06488F5-0947-4394-82B7-B6E7FE1A5F72} (EPTEDGEVBeltInput.VBeltInput) - http://www.emerson-ept.com/EPTRoot/eptedge...EVBeltInput.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rockwellautomation.webex.com/client...bex/ieatgpc.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\AutoCADLite\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\Software\..\Telephony: DomainName = ams.apc.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{925FE8B7-55C6-4A77-9DEC-8CCD3941B6EB}: NameServer = 66.174.3.7 66.174.6.7
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Client Access Express Remote Command - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Softex OmniPass Service - Unknown - d:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: IBM KCU Service - Unknown - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Venturi2 Client - Venturi Wireless - D:\Program Files\Venturi2\Client\ventc.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)

#8 Daisuke

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Posted 19 December 2004 - 10:33 AM

Hi

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply.

This is very important ! Internet Explorer should remain closed during the cleanup. If you open Internet Explorer the fix will fail. (Steps 1 - 8)

Please make sure that you can view all hidden files:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

Please download About:Buster from here: About:Buster Download. Once it is downloaded extract it to
c:\aboutbuster. We will use that program later in this process. Don't use it yet.

Download Ad-aware SE: here
Install it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.
Open AdAware and click the "Check for updates now" link. Close AdAware. Don't use it yet.

Download the cws-hsa.reg file to your desktop. We will use it later.

Step 1:

Go to Start -> Run and type Services.msc, then press the OK button. Look for a service called Network Security Service (NSS). Double click on that service and press the Stop button, and then set the Startup type to Disabled. Press OK, and close all the windows.

Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:

ntbj.exe
mfcbw32.exe


This is very important ! Internet Explorer should remain closed during the cleanup. If you open Internet Explorer the fix will fail. (Steps 1 - 8)

Step 3:
Run HijackThis!, press "Scan" and tick the boxes next to all these, close all other windows and browsers, then press "Fix Checked" button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mtani.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mtani.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mtani.dll/sp.html#10001

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {6D77CFED-194C-C677-1144-FFB12029F02A} - C:\WINDOWS\system32\netna32.dll

O4 - HKLM\..\Run: [ntbj.exe] C:\WINDOWS\system32\ntbj.exe
O4 - HKLM\..\Run: [mfcbw32.exe] C:\WINDOWS\system32\mfcbw32.exe


These are restrictions. Leave them unchecked if these were set by you using a software like Spybot Search & Destroy, SpywareBlaster or another similar protection software, or if these were set by your system administrator.
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


Step 4:
Reboot your computer into Safe Mode.

I now need you to delete the following files:

C:\WINDOWS\mtani.dll <-- this file
C:\WINDOWS\system32\netna32.dll <-- this file
C:\WINDOWS\system32\ntbj.exe <-- this file
C:\WINDOWS\system32\mfcbw32.exe <-- this file

If you get an error when deleting a file, right click on the file and check to see if the read only attribute is checked. if it is, uncheck it and try again.

Step 5:

Double-click on the cws-hsa.reg file you saved earlier on your desktop, and when it prompts to merge say Yes, and this will clear some registry entries left behind by the process.

Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so. Run this tool 3 or 4 times until the log is clean.

When it completed move on to step 7.

Step 7:

Run AdAware, press the Start button, uncheck Scan for negligible risk entries, select Perform full system scan and press Next. Let AdAware remove anything it finds.

Run Ad-Aware again, press the Start button, select Scan Volume for ADS, press Next. Let AdAware remove anything it finds.

Step 8:

Clean out temporary and Temporary Internet Files. Go to Start -> Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

Step 9:
Reboot your computer back to normal mode so that we can restore files that were deleted by this infection:
  • This infection deletes the windows file, shell.dll.
    If you are using XP,2000, or NT please download shell.dll from here: shell-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system32
    %windir%\system
  • If you are using Windows 98*Grinler please download shell.dll from here: shell-dll98.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system
  • Download the Hoster from here. Press Restore Original Hosts and press OK. Exit Program. This will restore the original deleted Hosts file.
  • If you have Spybot S&D installed you will also need to replace one file. Go here: SDHelper.zip and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start -> Run -> type regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll and press the OK button
Step 10:

Please check Internet Explorer settings:
Open Internet Explorer - > Tools -> Internet Options ... -> click the Security tab -> click Internet icon -> press the Custom Level ,,, button.
Under ActiveX controls and plug-ins tick:
- Download signed ActiveX controls - Prompt
- Download unsigned ActiveX controls Disable
- Initialize and script ActiveX controls not marked as safe Disable
- Run ActiveX controls and plug-ins Enabled
- Script ActiveX controls marked safe for scripting Prompt

Run an online antivirus scan at:
http://housecall.antivirus.com/
Please make sure that AutoClean is checked.

Reboot and post a new HJT log.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#9 thinkpadmaryland

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Posted 19 December 2004 - 01:19 PM

OK, I did all that. I still couldn't run housecall, but I have Norton installed. Here's my new HJT logfile:

Logfile of HijackThis v1.99.0
Scan saved at 1:15:47 PM, on 12/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Notes\ntmulti.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
D:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\appck32.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\System32\Wnex7DO.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
D:\Program Files\Venturi2\Configurator\ventcfg.exe
C:\WINDOWS\system32\d3bk32.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
D:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\rianc.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rianc.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\rianc.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\rianc.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rianc.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\rianc.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.apc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by APC
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0E517276-A832-EE34-BD3B-46D57F295F61} - C:\WINDOWS\system32\appbz.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Watcher-WatchDog] C:\WINDOWS\System32\Wnex7DO.exe
O4 - HKLM\..\Run: [Venturi Configurator] D:\Program Files\Venturi2\Configurator\ventcfg.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [d3bk32.exe] C:\WINDOWS\system32\d3bk32.exe
O4 - HKLM\..\RunOnce: [appck32.exe] C:\WINDOWS\system32\appck32.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: RemindU - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: RemindU - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .VSF: C:\Program Files\Internet Explorer\Plugins\np_vsf.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.apc.com
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://nts-cfusionstl.apcc.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0A77F16C-2B1B-4133-BA25-3572133147F5} (AccessFormX Control) - http://configurator.apcc.com/products/powe...test/APCACC.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwla.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4571C6A3-CB9E-11D0-BDE2-0000F4B02CED} (Cincom Rich Client) - http://configurator.apcc.com/products/powe...s/attarxinf.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred Control) - file://D:\AutoCADLite\InstFred.ocx
O16 - DPF: {E06488F5-0947-4394-82B7-B6E7FE1A5F72} (EPTEDGEVBeltInput.VBeltInput) - http://www.emerson-ept.com/EPTRoot/eptedge...EVBeltInput.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rockwellautomation.webex.com/client...bex/ieatgpc.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\AutoCADLite\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\Software\..\Telephony: DomainName = ams.apc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Client Access Express Remote Command - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Softex OmniPass Service - Unknown - d:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: IBM KCU Service - Unknown - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Venturi2 Client - Venturi Wireless - D:\Program Files\Venturi2\Client\ventc.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)

#10 Daisuke

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Posted 26 December 2004 - 03:18 AM

Hi

Download the stand-alone version of CWShredder from here
Install the program.

Make sure all browser windows are closed and run cwshredder.exe to start the program and click on the FIX button (not the "Scan only" button) and let it scan your computer.

REBOOT your computer and post a new hijackthis log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#11 thinkpadmaryland

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Posted 26 December 2004 - 04:08 PM

Ran cwshredder.exe. Rebooted. Here's the new log:

Logfile of HijackThis v1.99.0
Scan saved at 4:04:45 PM, on 12/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Notes\ntmulti.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
D:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\atlon.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\userinit.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\System32\Wnex7DO.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
D:\Program Files\Venturi2\Configurator\ventcfg.exe
C:\WINDOWS\system32\appcc.exe
C:\WINDOWS\System32\tibs3.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.apc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by APC
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5677AA14-4828-04F9-BE46-9B83A0F0652F} - C:\WINDOWS\system32\sdkrx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Watcher-WatchDog] C:\WINDOWS\System32\Wnex7DO.exe
O4 - HKLM\..\Run: [Venturi Configurator] D:\Program Files\Venturi2\Configurator\ventcfg.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [appcc.exe] C:\WINDOWS\system32\appcc.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
O4 - HKLM\..\RunOnce: [atlon.exe] C:\WINDOWS\atlon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .VSF: C:\Program Files\Internet Explorer\Plugins\np_vsf.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.apc.com
O15 - Trusted Zone: http://jupiter.apc.com
O15 - Trusted Zone: http://order1.apc.com
O15 - Trusted Zone: http://trojan.apc.com
O15 - Trusted Zone: http://jupiter.apcc.com
O15 - Trusted Zone: http://order1.apcc.com
O15 - Trusted Zone: http://trojan.apcc.com
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://nts-cfusionstl.apcc.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0A77F16C-2B1B-4133-BA25-3572133147F5} (AccessFormX Control) - http://configurator.apcc.com/products/powe...test/APCACC.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwla.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4571C6A3-CB9E-11D0-BDE2-0000F4B02CED} (Cincom Rich Client) - http://configurator.apcc.com/products/powe...s/attarxinf.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1104003024919
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred Control) - file://D:\AutoCADLite\InstFred.ocx
O16 - DPF: {E06488F5-0947-4394-82B7-B6E7FE1A5F72} (EPTEDGEVBeltInput.VBeltInput) - http://www.emerson-ept.com/EPTRoot/eptedge...EVBeltInput.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rockwellautomation.webex.com/client...bex/ieatgpc.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\AutoCADLite\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\Software\..\Telephony: DomainName = ams.apc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Client Access Express Remote Command - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Softex OmniPass Service - Unknown - d:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: IBM KCU Service - Unknown - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Venturi2 Client - Venturi Wireless - D:\Program Files\Venturi2\Client\ventc.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)

#12 Daisuke

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Posted 26 December 2004 - 04:29 PM

OK, log looks much better.

Make sure all browser windows are closed and run cwshredder.exe, and click on the FIX button (not the "Scan only" button) and let it scan your computer.

REBOOT your computer.

Make sure all browser windows are closed and run cwshredder.exe, and click on the FIX button (not the "Scan only" button) and let it scan your computer.



Download Ad-aware SE 1.05: here
Install it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.
Open AdAware and click the "Check for updates now" link.

Run AdAware, press the "Start" button, uncheck "Scan for negligible risk entries", select "Scan Volume for ADS" and press "Next". Let AdAware remove anything it finds.



Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {5677AA14-4828-04F9-BE46-9B83A0F0652F} - C:\WINDOWS\system32\sdkrx.dll

O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
O4 - HKLM\..\RunOnce: [atlon.exe] C:\WINDOWS\atlon.exe

O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)



These are restrictions. Leave them unchecked if these were set by you using a software like Spybot Search & Destroy, SpywareBlaster or another similar protection software, or if these were set by your system administrator.
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if found:
C:\WINDOWS\system32\sdkrx.dll <-- this file
C:\WINDOWS\System32\tibs3.exe <-- this file
C:\WINDOWS\atlon.exe <-- this file


With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Run HijackThis! again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

Posted Image

#13 thinkpadmaryland

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Posted 27 December 2004 - 09:02 AM

Glad to hear it looks better. Hope you had a good Christmas. Here's the new log file:

Logfile of HijackThis v1.99.0
Scan saved at 8:55:56 AM, on 12/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\Wnex7DO.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
D:\Program Files\Venturi2\Configurator\ventcfg.exe
C:\WINDOWS\system32\appcc.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Notes\ntmulti.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
D:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\atlon.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\hijackthis\HijackThis.exe
C:\WINDOWS\system32\userinit.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.apc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by APC
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1011A56D-FE00-6257-B5AF-B5AF180E585F} - C:\WINDOWS\system32\d3oo.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Watcher-WatchDog] C:\WINDOWS\System32\Wnex7DO.exe
O4 - HKLM\..\Run: [Venturi Configurator] D:\Program Files\Venturi2\Configurator\ventcfg.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [appcc.exe] C:\WINDOWS\system32\appcc.exe
O4 - HKLM\..\RunOnce: [atlon.exe] C:\WINDOWS\atlon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .VSF: C:\Program Files\Internet Explorer\Plugins\np_vsf.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.apc.com
O15 - Trusted Zone: http://jupiter.apc.com
O15 - Trusted Zone: http://order1.apc.com
O15 - Trusted Zone: http://trojan.apc.com
O15 - Trusted Zone: http://jupiter.apcc.com
O15 - Trusted Zone: http://order1.apcc.com
O15 - Trusted Zone: http://trojan.apcc.com
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://nts-cfusionstl.apcc.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0A77F16C-2B1B-4133-BA25-3572133147F5} (AccessFormX Control) - http://configurator.apcc.com/products/powe...test/APCACC.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwla.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4571C6A3-CB9E-11D0-BDE2-0000F4B02CED} (Cincom Rich Client) - http://configurator.apcc.com/products/powe...s/attarxinf.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1104003024919
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred Control) - file://D:\AutoCADLite\InstFred.ocx
O16 - DPF: {E06488F5-0947-4394-82B7-B6E7FE1A5F72} (EPTEDGEVBeltInput.VBeltInput) - http://www.emerson-ept.com/EPTRoot/eptedge...EVBeltInput.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rockwellautomation.webex.com/client...bex/ieatgpc.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\AutoCADLite\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\Software\..\Telephony: DomainName = ams.apc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Client Access Express Remote Command - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Softex OmniPass Service - Unknown - d:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: IBM KCU Service - Unknown - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Venturi2 Client - Venturi Wireless - D:\Program Files\Venturi2\Client\ventc.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)

#14 Daisuke

Daisuke

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Posted 27 December 2004 - 02:46 PM

Hi :thumbsup:

Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {1011A56D-FE00-6257-B5AF-B5AF180E585F} - C:\WINDOWS\system32\d3oo.dll

O4 - HKLM\..\RunOnce: [atlon.exe] C:\WINDOWS\atlon.exe

O15 - Trusted Zone: http://jupiter.apc.com
O15 - Trusted Zone: http://order1.apc.com
O15 - Trusted Zone: http://trojan.apc.com
O15 - Trusted Zone: http://jupiter.apcc.com
O15 - Trusted Zone: http://order1.apcc.com
O15 - Trusted Zone: http://trojan.apcc.com

O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -

O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)


Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them, if present:
C:\WINDOWS\system32\d3oo.dll <-- this file
C:\WINDOWS\atlon.exe <-- this file


With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Run HijackThis! again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

Posted Image

#15 thinkpadmaryland

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Posted 28 December 2004 - 07:07 PM

New log. Note that it seems like I've deleted some stuff in safe mode and it comes back in regular mode. Could this be because I log in as a different user? Both have admin privileges, but I can't use my normal login in safe mode because I need to be networked. Thanks.


Logfile of HijackThis v1.99.0
Scan saved at 8:41:52 AM, on 12/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\Wnex7DO.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
D:\Program Files\Venturi2\Configurator\ventcfg.exe
C:\WINDOWS\system32\appcc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Notes\ntmulti.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
D:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\iexi.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.apc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by APC
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {646F6A47-24D0-2033-3709-4F9D79ED6FC9} - C:\WINDOWS\atlqm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Watcher-WatchDog] C:\WINDOWS\System32\Wnex7DO.exe
O4 - HKLM\..\Run: [Venturi Configurator] D:\Program Files\Venturi2\Configurator\ventcfg.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [appcc.exe] C:\WINDOWS\system32\appcc.exe
O4 - HKLM\..\RunOnce: [iexi.exe] C:\WINDOWS\iexi.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .VSF: C:\Program Files\Internet Explorer\Plugins\np_vsf.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.apc.com
O15 - Trusted Zone: http://jupiter.apc.com
O15 - Trusted Zone: http://order1.apc.com
O15 - Trusted Zone: http://trojan.apc.com
O15 - Trusted Zone: http://jupiter.apcc.com
O15 - Trusted Zone: http://order1.apcc.com
O15 - Trusted Zone: http://trojan.apcc.com
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://nts-cfusionstl.apcc.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0A77F16C-2B1B-4133-BA25-3572133147F5} (AccessFormX Control) - http://configurator.apcc.com/products/powe...test/APCACC.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwla.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4571C6A3-CB9E-11D0-BDE2-0000F4B02CED} (Cincom Rich Client) - http://configurator.apcc.com/products/powe...s/attarxinf.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1104003024919
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred Control) - file://D:\AutoCADLite\InstFred.ocx
O16 - DPF: {E06488F5-0947-4394-82B7-B6E7FE1A5F72} (EPTEDGEVBeltInput.VBeltInput) - http://www.emerson-ept.com/EPTRoot/eptedge...EVBeltInput.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rockwellautomation.webex.com/client...bex/ieatgpc.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\AutoCADLite\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ams.apc.com
O17 - HKLM\Software\..\Telephony: DomainName = ams.apc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ams.apcc.com,apc.com,apcc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 165.87.13.129,165.87.201.244
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Client Access Express Remote Command - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Softex OmniPass Service - Unknown - d:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: IBM KCU Service - Unknown - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Venturi2 Client - Venturi Wireless - D:\Program Files\Venturi2\Client\ventc.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\wmsetup.log:jmjht.exe (file missing)




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