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Programs don't work in x64


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15 replies to this topic

#1 docfxit

docfxit

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Posted 12 August 2018 - 03:29 PM

I have a couple programs that don't function in Win7 64bit.  They run fine in 32bit.

 

One of them is a plugin to Firefox called FireForm.  When I select the icon it's supposed to fill in the input capable fields within Firefox and it doesn't.

The second program I'm having trouble with is Spell Checker.  It's supposed to correct my spelling in any program and it doesn't.

 

Do you have any ideas as to why they work fine in Win7 32bit but not in 64bit?

 

On this same Win7 64bit machine the mouse stops responding for a long period of time.  I'd also like to get that resolved.

 

Thank you,

 

Docfxit



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#2 docfxit

docfxit
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  • Local time:04:21 AM

Posted 14 August 2018 - 11:01 AM

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 02.08.2018
Ran by Gary (administrator) on DOCFXIT2 (13-08-2018 19:34:14)
Running from C:\Dnload\SpywareRemovers\FRST64
Loaded Profiles: Gary (Available Profiles: Gary & Administrator)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: "C:\Programs\Firefox\firefox.exe" -osint -url "%1")
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\vsserv.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Device Management\DevMgmtService.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(Sandboxie Holdings, LLC) C:\Programs\Sandboxie\SbieSvc.exe
(Bitdefender) C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\bdagent.exe
() C:\Programs\ClipX\clipx.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\ReflectUI.exe
(NTWind Software) C:\Programs\WinSnap\WinSnap64.exe
(Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP Officejet Pro 8620\Bin\ScanToPCActivationApp.exe
(Sandboxie Holdings, LLC) C:\Programs\Sandboxie\SbieCtrl.exe
() C:\Batch\K9Restarter.exe
(Lenovo) C:\Program Files (x86)\Lenovo\LBAI\LBAEvent.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\MacriumService.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\ReflectMonitor.exe
(Rainmaker Research, Inc.) C:\Programs\Spell Catcher Plus\Spell Catcher.exe
(Bitdefender) C:\Programs\Bitdefender Agent\ProductAgentService.exe
(Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP Officejet Pro 8620\Bin\HPNetworkCommunicatorCom.exe
() C:\Program Files\Retrospect\InstantScan\retroisarun.exe
(Retrospect, Inc) C:\Program Files\Retrospect\Retrospect 15.1.2\retrorun.exe
(Retrospect, Inc) C:\Program Files\Retrospect\InstantScan\RetroISA.exe
(Michal Trojnara) C:\Programs\stunnel\bin\stunnel.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\updatesrv.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\TeamViewer.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\tv_w32.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\tv_x64.exe
(KeirNet) C:\Programs\K9\K9.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(David Harris) C:\Programs\Pmail\Programs\winpm-32.exe
(Intel Corporation) C:\Programs\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Programs\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Programs\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe
(Microsoft Corporation) C:\Windows\splwow64.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\bdwtxag.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Foxit Software Inc.) C:\Users\Gary\AppData\Local\Temp\is-N6Q6C.tmp\Foxit_PhantomPDF_Setup.exe
(Retrospect, Inc) C:\Program Files\Retrospect\Retrospect 15.1.2\Retrospect.exe
(UltraVNC) C:\Programs\UltraVNC\winvnc.exe
(UltraVNC) C:\Programs\UltraVNC\winvnc.exe
() C:\Users\Gary\AppData\Roaming\Qlock\qlock.exe
(ALTAP) C:\Programs\Salamander\salamand.exe
(ALTAP) C:\Programs\Salamander\utils\salmon.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [18381792 2017-06-29] (Realtek Semiconductor)
HKLM\...\Run: [Bdagent] => C:\Programs\Bitdefender\Bitdefender Security\bdagent.exe [452032 2018-05-22] (Bitdefender)
HKLM\...\Run: [ClipX] => C:\Programs\ClipX\clipx.exe [423424 2008-07-27] ()
HKLM\...\Run: [Reflect UI] => C:\Program Files\Macrium\Common\ReflectUI.exe [3523848 2018-07-03] (Paramount Software UK Ltd)
HKLM-x32\...\Run: [IMSS] => C:\Programs\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe [1203856 2017-10-26] (Intel Corporation)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [WinSnap] => C:\Programs\WinSnap\WinSnap64.exe [7068416 2017-11-22] (NTWind Software)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [CCleaner Monitoring] => C:\Programs\CCleaner\CCleaner64.exe [18534016 2018-07-20] (Piriform Ltd)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [HP Officejet Pro 8620 (NET)] => C:\Program Files\HP\HP Officejet Pro 8620\Bin\ScanToPCActivationApp.exe [3487240 2014-07-21] (Hewlett-Packard Development Company, LP)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [Skype for Desktop] => C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe [49703256 2018-08-01] (Skype Technologies S.A.)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [SandboxieControl] => C:\Programs\Sandboxie\SbieCtrl.exe [3682968 2018-07-09] (Sandboxie Holdings, LLC)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\scrnsave.scr [11264 2009-07-13] (Microsoft Corporation)
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\K9Restarter.lnk [2018-03-12]
ShortcutTarget: K9Restarter.lnk -> C:\Batch\K9Restarter.exe ()
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\qlock.lnk [2018-08-11]
ShortcutTarget: qlock.lnk -> C:\Users\Gary\AppData\Roaming\Qlock\qlock.exe ()
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Spell Catcher Plus.LNK [2018-03-21]
ShortcutTarget: Spell Catcher Plus.LNK -> C:\Programs\Spell Catcher Plus\Spell Catcher.exe (Rainmaker Research, Inc.)
GroupPolicy: Restriction ? <==== ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\..\Interfaces\{0142D87D-609B-4C99-AA7F-932A9F167081}: [NameServer] 66.51.205.100,66.51.206.100
Tcpip\..\Interfaces\{4AE2DDCB-BC34-4DB3-9A77-ECFC04710DDA}: [DhcpNameServer] 198.18.0.1 198.18.0.2

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = 
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL = 
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> DefaultScope {607A7743-DCED-4323-80C2-48D12CDCFA7B} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> {607A7743-DCED-4323-80C2-48D12CDCFA7B} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
BHO: Bitdefender Wallet  -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Programs\Bitdefender\Bitdefender Security\pmbxie.dll [2018-05-22] (Bitdefender)
BHO-x32: Bitdefender Wallet -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Programs\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-05-22] (Bitdefender)
Toolbar: HKLM - Bitdefender Wallet  - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Programs\Bitdefender\Bitdefender Security\pmbxie.dll [2018-05-22] (Bitdefender)
Toolbar: HKLM-x32 - Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Programs\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-05-22] (Bitdefender)

FireFox:
========
FF DefaultProfile: odez6sm8.default
FF ProfilePath: C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default [2018-08-13]
FF Homepage: Mozilla\Firefox\Profiles\odez6sm8.default -> hxxps://www.google.com/
FF Extension: (fireform) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\fireform@mozilla.org.xpi [2018-03-09] [Legacy]
FF Extension: (Honey) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\jid1-93CWPmRbVPjRQA@jetpack.xpi [2018-06-15]
FF Extension: (AdBlock) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\jid1-NIfFY2CA8fy1tg@jetpack.xpi [2018-07-26]
FF Extension: (uBlock Origin) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\uBlock0@raymondhill.net.xpi [2018-08-13]
FF Extension: (Session Manager) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\{1280606b-2510-4fe0-97ef-9b5a22eafe30}.xpi [2018-03-09] [Legacy]
FF HKLM\...\Firefox\Extensions: [bdwtwe@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdwteff
FF Extension: (No Name) - C:\Programs\Bitdefender\Bitdefender Security\bdwteff [2018-03-06]
FF HKLM\...\Thunderbird\Extensions: [bdThunderbird@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdtbext
FF Extension: (Bitdefender Antispam Toolbar) - C:\Programs\Bitdefender\Bitdefender Security\bdtbext [2018-03-06] [Legacy] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [bdwtwe@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdwteff
FF HKLM-x32\...\Thunderbird\Extensions: [bdThunderbird@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdtbext
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @nvidia.com/3DVision -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll [2016-12-29] (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll [2016-12-29] (NVIDIA Corporation)
StartMenuInternet: Firefox-27D4FFF79160C93A - C:\Programs\Firefox\firefox.exe

Chrome: 
=======
CHR HKLM-x32\...\Chrome\Extension: [gannpgaobkkhmpomoijebaigcapoeebl] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 bdredline; C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe [2137280 2018-04-17] (Bitdefender)
R2 DevMgmtService; C:\Programs\Bitdefender\Bitdefender Device Management\DevMgmtService.exe [105936 2018-05-08] (Bitdefender)
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Programs\Intel\iCLS Client\SocketHeciServer.exe [742704 2017-09-21] (Intel(R) Corporation)
S2 Intel(R) TPM Provisioning Service; C:\Programs\Intel\iCLS Client\TPMProvisioningService.exe [668472 2017-09-21] (Intel(R) Corporation)
R2 jhi_service; C:\Programs\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [213648 2017-10-26] (Intel Corporation)
R2 LBAEvent; C:\Program Files (x86)\Lenovo\LBAI\LBAEvent.exe [27392 2015-11-03] (Lenovo)
R2 LMS; C:\Programs\Intel\Intel(R) Management Engine Components\LMS\LMS.exe [419984 2017-10-26] (Intel Corporation)
R2 MacriumService; C:\Program Files\Macrium\Common\MacriumService.exe [4091112 2017-11-09] (Paramount Software UK Ltd)
R2 ProductAgentService; C:\Programs\Bitdefender Agent\ProductAgentService.exe [1275776 2018-05-16] (Bitdefender)
R2 RetroInstScanService; C:\Program Files\Retrospect\InstantScan\retroisarun.exe [19280 2018-06-07] ()
R2 RetroLauncher; C:\Program Files\Retrospect\Retrospect 15.1.2\retrorun.exe [125264 2018-06-07] (Retrospect, Inc)
S2 Retrospect Helper; C:\Program Files\Retrospect\Retrospect 15.1.2\rthlpsvc.exe [203088 2018-06-07] ()
R2 SbieSvc; C:\Programs\Sandboxie\SbieSvc.exe [328344 2018-07-09] (Sandboxie Holdings, LLC)
R2 stunnel; C:\Programs\stunnel\bin\stunnel.exe [201216 2017-03-30] (Michal Trojnara) [File not signed]
R2 TeamViewer; C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe [11644144 2018-07-23] (TeamViewer GmbH)
R2 UPDATESRV; C:\Programs\Bitdefender\Bitdefender Security\updatesrv.exe [112712 2018-05-22] (Bitdefender)
R2 uvnc_service; C:\Programs\UltraVNC\WinVNC.exe [2029176 2018-06-14] (UltraVNC)
R2 VSSERV; C:\Programs\Bitdefender\Bitdefender Security\vsserv.exe [1001072 2018-05-22] (Bitdefender)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2018-03-07] (Microsoft Corporation)
R2 wuauserv; C:\Windows\System32\WuaCpuFix64.dll [137728 2017-07-13] (p_lider) [File not signed]
R2 NVDisplay.ContainerLocalSystem; "C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe" -s NVDisplay.ContainerLocalSystem -f "C:\ProgramData\NVIDIA\NVDisplay.ContainerLocalSystem.log" -l 3 -d "C:\Program Files\NVIDIA Corporation\Display.NvContainer\plugins\LocalSystem"

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 AMDCIR64; C:\Windows\system32\drivers\AMDCIR64.sys [79488 2011-12-15] (Advanced Micro Devices)
S3 amdefix; C:\Windows\system32\drivers\amdefix.sys [18456 2015-07-17] (Advanced Micro Devices)
S3 AmdGpio2; C:\Windows\system32\drivers\AmdGpio2.sys [42984 2016-08-18] (Advanced Micro Devices, INC.)
S3 amdhub3; C:\Windows\system32\drivers\amdhub3.sys [160936 2017-02-16] (Advanced Micro Devices, Inc)
S3 amdhub31; C:\Windows\system32\drivers\amdhub31.sys [151392 2017-05-31] (Advanced Micro Devices, Inc.)
S3 amdi2c; C:\Windows\system32\drivers\amdi2c.sys [59976 2016-08-18] (Advanced Micro Devices, INC.)
S3 amdide64; C:\Windows\system32\drivers\amdide64.sys [11944 2012-12-03] (Advanced Micro Devices Inc.)
S3 amdxhc31; C:\Windows\system32\drivers\amdxhc31.sys [455008 2017-05-31] (Advanced Micro Devices, Inc.)
S3 amdxhci; C:\Windows\system32\drivers\amdxhci.sys [346792 2017-02-16] (Advanced Micro Devices, Inc)
R1 atc; C:\Windows\System32\DRIVERS\atc.sys [1177008 2018-05-22] (BitDefender S.R.L. Bucharest, ROMANIA)
S3 ausb3hub; C:\Windows\system32\drivers\ausb3hub.sys [404480 2015-08-20] (Intel Corporation)
S3 ausb3xhc; C:\Windows\system32\drivers\ausb3xhc.sys [817664 2015-08-20] (Intel Corporation)
R0 avc3; C:\Windows\System32\DRIVERS\avc3.sys [1723552 2018-05-22] (BitDefender)
R1 bdfwfpf; C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [130840 2018-05-22] (BitDefender LLC)
S3 bdprivmon; C:\Windows\System32\DRIVERS\bdprivmon.sys [45104 2018-05-22] (© Bitdefender SRL)
S3 BDVEDISK; C:\Windows\System32\DRIVERS\bdvedisk.sys [96448 2018-05-22] (BitDefender)
R3 e1dexpress; C:\Windows\System32\DRIVERS\e1d62x64.sys [536560 2017-10-31] (Intel Corporation)
S3 EtronSTOR; C:\Windows\System32\Drivers\EtronSTOR.sys [39296 2014-02-12] (Etron Technology Inc)
S3 GeneStor; C:\Windows\system32\drivers\GeneStor.sys [215608 2016-08-21] (GenesysLogic)
R0 gzflt; C:\Windows\System32\DRIVERS\gzflt.sys [189544 2018-05-22] (BitDefender LLC)
S3 iaLPSS2_GPIO2; C:\Windows\system32\drivers\iaLPSS2_GPIO2.sys [83216 2015-05-04] (Intel Corporation)
S3 IaNVMe; C:\Windows\system32\drivers\IaNVMe.sys [121352 2017-10-13] (Intel Corporation)
R0 IaNVMeF; C:\Windows\System32\drivers\IaNVMeF.sys [35848 2017-10-13] (Intel Corporation)
R0 iaStorAfs; C:\Windows\System32\drivers\iaStorAfs.sys [70664 2017-08-25] (Intel Corporation)
R0 iaStorF; C:\Windows\System32\drivers\iaStorF.sys [41480 2017-08-25] (Intel Corporation)
S3 Ignis; C:\Windows\System32\DRIVERS\ignis.sys [191592 2018-05-22] (Bitdefender)
R3 LBAI; C:\Windows\System32\Drivers\LBAI.sys [24832 2015-10-29] (Lenovo)
S3 lehidmini; C:\Windows\system32\drivers\leath_hid.sys [39704 2014-03-25] (Atheros)
R3 MEIx64; C:\Windows\System32\DRIVERS\TeeDriverx64.sys [201296 2017-10-07] (Intel Corporation)
R3 mv2; C:\Windows\System32\DRIVERS\mv2.sys [12472 2015-07-07] (UVNC BVBA)
S3 nvme; C:\Windows\system32\drivers\nvme.sys [77488 2016-08-17] (Windows (R) Win 7 DDK provider)
S3 ocznvme; C:\Windows\system32\drivers\ocznvme.sys [99592 2016-06-10] (TOSHIBA CORPORATION)
R0 ocztrimfilter; C:\Windows\System32\drivers\ocztrimfilter.sys [29064 2016-06-10] (TOSHIBA CORPORATION)
R3 PSMounterEx; C:\Windows\system32\drivers\psmounterex.sys [189152 2017-08-08] (Windows (R) Win 7 DDK provider)
U3 PSVolAcc; C:\Windows\System32\Drivers\PSVolAcc.sys [31856 2017-03-23] (Windows (R) Win 7 DDK provider)
R0 pwdrvio; C:\Windows\System32\pwdrvio.sys [19152 2013-09-30] ()
S3 pwdspio; C:\Windows\system32\pwdspio.sys [12504 2013-09-30] ()
S3 rcbottom; C:\Windows\system32\drivers\rcbottom.sys [65416 2016-11-30] (AMD, Inc.)
S3 rccfg; C:\Windows\system32\drivers\rccfg.sys [30088 2016-11-30] (AMD, Inc.)
S3 rcraid; C:\Windows\system32\drivers\rcraid.sys [526728 2016-11-30] (AMD, Inc.)
S3 RtkAvrcp; C:\Windows\system32\drivers\RtkAvrcp.sys [73712 2015-09-03] (Realtek Semiconductor Corporation)
R3 RTSUER; C:\Windows\System32\Drivers\RtsUer.sys [404184 2015-08-18] (Realsil Semiconductor Corporation)
S3 rusb3hub; C:\Windows\system32\drivers\rusb3hub.sys [114568 2012-08-27] (Renesas Electronics Corporation)
S3 rusb3xhc; C:\Windows\system32\drivers\rusb3xhc.sys [230280 2012-08-27] (Renesas Electronics Corporation)
R3 SbieDrv; C:\Programs\Sandboxie\SbieDrv.sys [228176 2018-07-09] (Sandboxie Holdings, LLC)
S3 secnvme; C:\Windows\system32\drivers\secnvme.sys [89312 2017-10-12] (Samsung Electronics Co., Ltd)
R0 secnvmeF; C:\Windows\System32\drivers\secnvmeF.sys [30656 2017-10-12] (Samsung Electronics Co., Ltd)
R3 tapipvanish; C:\Windows\System32\DRIVERS\tapipvanish.sys [34520 2017-09-19] (The OpenVPN Project)
R0 trufos; C:\Windows\System32\DRIVERS\trufos.sys [609576 2018-08-02] (Bitdefender)
U5 UnlockerDriver5; C:\Programs\Unlocker\UnlockerDriver5.sys [12352 2010-07-01] ()
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-08-13 19:32 - 2018-08-13 19:34 - 000000000 ____D C:\FRST
2018-08-11 23:11 - 2018-08-11 23:11 - 000000000 ____D C:\Users\Gary\AppData\Roaming\Qlock
2018-08-11 23:11 - 2018-08-11 23:11 - 000000000 ____D C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qlock
2018-08-10 13:40 - 2018-08-10 13:40 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eSupport.com
2018-08-10 05:13 - 2018-08-10 05:13 - 000001660 _____ C:\Users\Public\Desktop\Foxit Reader.lnk
2018-08-10 05:13 - 2018-08-10 05:13 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Foxit Reader
2018-08-06 22:35 - 2018-08-06 22:36 - 000000000 ____D C:\ProgramData\Dumps
2018-08-04 14:47 - 2018-08-04 15:31 - 000739678 _____ C:\Windows\system32\perfh015.dat
2018-08-04 14:47 - 2018-08-04 15:31 - 000155252 _____ C:\Windows\system32\perfc015.dat
2018-08-04 14:47 - 2018-08-04 14:46 - 000337158 _____ C:\Windows\system32\perfi015.dat
2018-08-04 14:47 - 2018-08-04 14:46 - 000038710 _____ C:\Windows\system32\perfd015.dat
2018-08-04 14:46 - 2018-08-04 14:46 - 000000000 ____D C:\Windows\SysWOW64\pl
2018-08-04 14:46 - 2018-08-04 14:46 - 000000000 ____D C:\Windows\system32\pl
2018-08-04 14:39 - 2018-08-04 15:31 - 000663040 _____ C:\Windows\system32\perfh01D.dat
2018-08-04 14:39 - 2018-08-04 15:31 - 000141854 _____ C:\Windows\system32\perfc01D.dat
2018-08-04 14:39 - 2018-08-04 14:38 - 000294764 _____ C:\Windows\system32\perfi01D.dat
2018-08-04 14:39 - 2018-08-04 14:38 - 000037052 _____ C:\Windows\system32\perfd01D.dat
2018-08-04 14:38 - 2018-08-04 14:38 - 000000000 ____D C:\Windows\SysWOW64\sv
2018-08-04 14:38 - 2018-08-04 14:38 - 000000000 ____D C:\Windows\system32\sv
2018-08-04 14:30 - 2018-08-04 15:31 - 000427744 _____ C:\Windows\system32\perfh012.dat
2018-08-04 14:30 - 2018-08-04 15:31 - 000119764 _____ C:\Windows\system32\perfc012.dat
2018-08-04 14:30 - 2018-08-04 14:30 - 000000406 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Messenger Center.lnk
2018-08-04 14:30 - 2018-08-04 14:30 - 000000406 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Player Center.lnk
2018-08-04 14:30 - 2018-08-04 14:29 - 000157694 _____ C:\Windows\system32\perfi012.dat
2018-08-04 14:30 - 2018-08-04 14:29 - 000031548 _____ C:\Windows\system32\perfd012.dat
2018-08-04 14:29 - 2018-08-04 14:29 - 000000000 ____D C:\Windows\SysWOW64\ko
2018-08-04 14:29 - 2018-08-04 14:29 - 000000000 ____D C:\Windows\system32\ko
2018-08-04 14:22 - 2018-08-04 15:31 - 000683074 _____ C:\Windows\system32\perfh00E.dat
2018-08-04 14:22 - 2018-08-04 15:31 - 000170654 _____ C:\Windows\system32\perfc00E.dat
2018-08-04 14:22 - 2018-08-04 14:21 - 000287518 _____ C:\Windows\system32\perfi00E.dat
2018-08-04 14:22 - 2018-08-04 14:21 - 000048094 _____ C:\Windows\system32\perfd00E.dat
2018-08-04 14:21 - 2018-08-04 14:21 - 000000000 ____D C:\Windows\SysWOW64\hu
2018-08-04 14:21 - 2018-08-04 14:21 - 000000000 ____D C:\Windows\system32\hu
2018-08-04 14:14 - 2018-08-04 15:31 - 000739366 _____ C:\Windows\system32\perfh010.dat
2018-08-04 14:14 - 2018-08-04 15:31 - 000146226 _____ C:\Windows\system32\perfc010.dat
2018-08-04 14:14 - 2018-08-04 14:14 - 000335478 _____ C:\Windows\system32\perfi010.dat
2018-08-04 14:14 - 2018-08-04 14:14 - 000037534 _____ C:\Windows\system32\perfd010.dat
2018-08-04 14:14 - 2018-08-04 14:14 - 000000000 ____D C:\Windows\SysWOW64\it
2018-08-04 14:14 - 2018-08-04 14:14 - 000000000 ____D C:\Windows\SysWOW64\0410
2018-08-04 14:14 - 2018-08-04 14:14 - 000000000 ____D C:\Windows\system32\it
2018-08-04 14:14 - 2018-08-04 14:14 - 000000000 ____D C:\Windows\system32\0410
2018-08-04 14:07 - 2018-08-04 15:31 - 000723920 _____ C:\Windows\system32\perfh019.dat
2018-08-04 14:07 - 2018-08-04 15:31 - 000150222 _____ C:\Windows\system32\perfc019.dat
2018-08-04 14:07 - 2018-08-04 14:46 - 000000000 ____D C:\Windows\SysWOW64\XPSViewer
2018-08-04 14:07 - 2018-08-04 14:07 - 000000000 ____D C:\Windows\SysWOW64\ru
2018-08-04 14:07 - 2018-08-04 14:06 - 000336704 _____ C:\Windows\system32\perfi019.dat
2018-08-04 14:07 - 2018-08-04 14:06 - 000039446 _____ C:\Windows\system32\perfd019.dat
2018-08-04 14:06 - 2018-08-04 14:06 - 000000000 ____D C:\Windows\system32\ru
2018-08-04 14:00 - 2018-08-04 14:59 - 000000000 ____D C:\Program Files\Windows Journal
2018-07-30 11:54 - 2018-07-30 11:54 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sandboxie
2018-07-28 11:58 - 2018-07-28 11:58 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Macrium
2018-07-28 11:58 - 2018-07-28 11:58 - 000000000 ____D C:\Program Files\Macrium
2018-07-14 20:47 - 2018-07-14 20:47 - 000000000 ____D C:\Users\Gary\Desktop\Log

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-08-13 04:01 - 2009-07-13 21:45 - 000026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2018-08-13 04:01 - 2009-07-13 21:45 - 000026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2018-08-12 10:50 - 2018-03-07 19:00 - 000000000 ____D C:\Dnload
2018-08-11 12:18 - 2018-06-24 11:34 - 000000000 ____D C:\ProgramData\Foxit Software
2018-08-11 12:15 - 2018-05-06 18:52 - 000002014 _____ C:\Users\Public\Desktop\HP Print and Scan Doctor.lnk
2018-08-11 11:03 - 2018-03-23 10:04 - 000000000 ____D C:\Program Files (x86)\TeamViewer
2018-08-11 09:09 - 2018-03-15 13:38 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltraVNC
2018-08-11 00:00 - 2018-06-05 11:58 - 000000000 ____D C:\ProgramData\Retrospect
2018-08-10 11:18 - 2018-04-05 11:13 - 000001652 _____ C:\Windows\Sandboxie.ini
2018-08-10 05:13 - 2018-06-24 11:34 - 000000000 ____D C:\Users\Gary\AppData\Roaming\Foxit Software
2018-08-08 10:53 - 2018-03-08 13:08 - 000000000 ____D C:\Users\Gary\AppData\LocalLow\Mozilla
2018-08-06 22:35 - 2018-03-09 15:15 - 000000000 ____D C:\ProgramData\Bitdefender
2018-08-04 16:29 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\rescache
2018-08-04 15:31 - 2009-07-13 22:13 - 005594080 _____ C:\Windows\system32\PerfStringBackup.INI
2018-08-04 15:31 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\inf
2018-08-04 15:27 - 2018-03-09 15:11 - 000003628 _____ C:\Windows\System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864
2018-08-04 15:25 - 2018-06-05 11:57 - 000000000 ____D C:\ProgramData\RetroISA
2018-08-04 15:25 - 2018-03-21 09:03 - 000001316 _____ C:\Users\Public\Desktop\Skype.lnk
2018-08-04 15:25 - 2018-03-21 09:03 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
2018-08-04 15:25 - 2018-03-09 14:15 - 000001024 _____ C:\.rnd
2018-08-04 15:24 - 2018-03-08 09:54 - 000000000 ____D C:\ProgramData\NVIDIA
2018-08-04 15:24 - 2009-07-13 22:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2018-08-04 15:14 - 2018-03-09 19:25 - 000037653 _____ C:\bdlog.txt
2018-08-04 14:59 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\WCN
2018-08-04 14:59 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\system32\WCN
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files\Windows Sidebar
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files\Windows Photo Viewer
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files\Windows Defender
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files\DVD Maker
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files (x86)\Windows Sidebar
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files (x86)\Windows Photo Viewer
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files (x86)\Windows Defender
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\migwiz
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\sysprep
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\oobe
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\migwiz
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\servicing
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\PolicyDefinitions
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Program Files\Common Files\System
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\winrm
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\slmgr
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\Printing_Admin_Scripts
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\system32\winrm
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\system32\slmgr
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\system32\Printing_Admin_Scripts
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\MUI
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\Dism
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\com
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\MUI
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\Dism
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\com
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\IME
2018-08-04 14:14 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\sysprep
2018-08-04 14:14 - 2009-07-13 22:37 - 000000000 ____D C:\Windows\DigitalLocker
2018-08-04 14:14 - 2009-07-13 22:32 - 000000000 ____D C:\Windows\system32\WinBioPlugIns
2018-08-04 14:14 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\Setup
2018-08-04 14:14 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\oobe
2018-08-04 14:14 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\Setup
2018-08-04 14:00 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\lv-LV
2018-08-04 13:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\lv-LV
2018-08-02 07:27 - 2018-03-09 15:15 - 000609576 _____ (Bitdefender) C:\Windows\system32\Drivers\trufos.sys
2018-07-28 17:36 - 2018-05-28 07:22 - 000001804 _____ C:\Users\Public\Desktop\Macrium Reflect.lnk
2018-07-28 11:58 - 2018-04-04 15:46 - 000000000 ____D C:\ProgramData\Macrium
2018-07-28 07:49 - 2018-03-23 10:04 - 000000981 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TeamViewer 13.lnk
2018-07-27 14:48 - 2018-03-17 15:24 - 000000000 ____D C:\My Documents2
2018-07-24 13:13 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\NDF
2018-07-24 13:10 - 2018-03-10 16:40 - 000000000 ____D C:\Users\Gary\AppData\Local\ElevatedDiagnostics
2018-07-24 11:57 - 2018-03-10 22:50 - 000003860 _____ C:\Windows\System32\Tasks\CCleaner Update
2018-07-24 11:57 - 2018-03-10 22:50 - 000000757 _____ C:\Users\Public\Desktop\CCleaner.lnk
2018-07-23 16:17 - 2018-05-07 09:02 - 000000000 ____D C:\Users\Gary\AppData\Local\ClipX
2018-07-20 16:43 - 2018-03-23 10:04 - 000000000 ____D C:\Users\Gary\AppData\Roaming\TeamViewer
2018-07-14 22:22 - 2018-07-05 00:02 - 000000000 ____D C:\Backup
2018-07-14 20:47 - 2018-07-06 14:27 - 000000000 ____D C:\ProgramData\Quicken

==================== Files in the root of some directories =======

2018-03-11 12:47 - 2018-03-11 12:47 - 000000020 ___SH () C:\Users\Gary\AppData\Roaming\1816CA7466166.ind
2018-03-11 12:47 - 2018-03-11 12:47 - 000000020 ___SH () C:\Users\Gary\AppData\Roaming\Programs8187ConfigDB.dat

Some files in TEMP:
====================
2018-08-10 05:12 - 2017-10-18 19:55 - 003729984 _____ (Foxit Corporation) C:\Users\Gary\AppData\Local\Temp\FoxitUpdater.exe
2018-07-30 11:51 - 2018-07-30 11:51 - 006228120 _____ (Sandboxie Holdings, LLC) C:\Users\Gary\AppData\Local\Temp\SandboxieInstall.exe

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2018-08-06 00:31

==================== End of FRST.txt ============================


#3 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 17 August 2018 - 03:30 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> https://www.bleepingcomputer.com/logreply/682051 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 docfxit

docfxit
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Posted 18 August 2018 - 12:18 PM

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 02.08.2018
Ran by Gary (administrator) on DOCFXIT2 (18-08-2018 09:48:12)
Running from C:\Dnload\SpywareRemovers\FRST64
Loaded Profiles: Gary (Available Profiles: Gary & Administrator)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: "C:\Programs\Firefox\firefox.exe" -osint -url "%1")
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\vsserv.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Device Management\DevMgmtService.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(Sandboxie Holdings, LLC) C:\Programs\Sandboxie\SbieSvc.exe
(Bitdefender) C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\bdagent.exe
() C:\Programs\ClipX\clipx.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\ReflectUI.exe
(NTWind Software) C:\Programs\WinSnap\WinSnap64.exe
(Lenovo) C:\Program Files (x86)\Lenovo\LBAI\LBAEvent.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\MacriumService.exe
(Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP Officejet Pro 8620\Bin\ScanToPCActivationApp.exe
(Bitdefender) C:\Programs\Bitdefender Agent\ProductAgentService.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\ReflectMonitor.exe
(Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP Officejet Pro 8620\Bin\HPNetworkCommunicatorCom.exe
(Sandboxie Holdings, LLC) C:\Programs\Sandboxie\SbieCtrl.exe
() C:\Program Files\Retrospect\InstantScan\retroisarun.exe
(Retrospect, Inc) C:\Program Files\Retrospect\Retrospect 15.1.2\retrorun.exe
(Retrospect, Inc) C:\Program Files\Retrospect\InstantScan\RetroISA.exe
() C:\Batch\K9Restarter.exe
() C:\Users\Gary\AppData\Roaming\Qlock\qlock.exe
(Rainmaker Research, Inc.) C:\Programs\Spell Catcher Plus\Spell Catcher.exe
(Michal Trojnara) C:\Programs\stunnel\bin\stunnel.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\updatesrv.exe
(UltraVNC) C:\Programs\UltraVNC\winvnc.exe
(UltraVNC) C:\Programs\UltraVNC\winvnc.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\TeamViewer.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\tv_w32.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\tv_x64.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(KeirNet) C:\Programs\K9\K9.exe
(David Harris) C:\Programs\Pmail\Programs\winpm-32.exe
(Intel Corporation) C:\Programs\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Programs\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Programs\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
(Microsoft Corporation) C:\Windows\splwow64.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(ALTAP) C:\Programs\Salamander\salamand.exe
(ALTAP) C:\Programs\Salamander\utils\salmon.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [18381792 2017-06-29] (Realtek Semiconductor)
HKLM\...\Run: [Bdagent] => C:\Programs\Bitdefender\Bitdefender Security\bdagent.exe [452032 2018-05-22] (Bitdefender)
HKLM\...\Run: [ClipX] => C:\Programs\ClipX\clipx.exe [423424 2008-07-27] ()
HKLM\...\Run: [Reflect UI] => C:\Program Files\Macrium\Common\ReflectUI.exe [3523848 2018-07-03] (Paramount Software UK Ltd)
HKLM-x32\...\Run: [IMSS] => C:\Programs\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe [1203856 2017-10-26] (Intel Corporation)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [WinSnap] => C:\Programs\WinSnap\WinSnap64.exe [7068416 2017-11-22] (NTWind Software)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [CCleaner Monitoring] => C:\Programs\CCleaner\CCleaner64.exe [18534016 2018-07-20] (Piriform Ltd)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [HP Officejet Pro 8620 (NET)] => C:\Program Files\HP\HP Officejet Pro 8620\Bin\ScanToPCActivationApp.exe [3487240 2014-07-21] (Hewlett-Packard Development Company, LP)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [Skype for Desktop] => C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe [49762136 2018-08-08] (Skype Technologies S.A.)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [SandboxieControl] => C:\Programs\Sandboxie\SbieCtrl.exe [3682968 2018-07-09] (Sandboxie Holdings, LLC)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\scrnsave.scr [11264 2009-07-13] (Microsoft Corporation)
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\K9Restarter.lnk [2018-03-12]
ShortcutTarget: K9Restarter.lnk -> C:\Batch\K9Restarter.exe ()
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\qlock.lnk [2018-08-11]
ShortcutTarget: qlock.lnk -> C:\Users\Gary\AppData\Roaming\Qlock\qlock.exe ()
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Spell Catcher Plus.LNK [2018-03-21]
ShortcutTarget: Spell Catcher Plus.LNK -> C:\Programs\Spell Catcher Plus\Spell Catcher.exe (Rainmaker Research, Inc.)
GroupPolicy: Restriction ? <==== ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\..\Interfaces\{0142D87D-609B-4C99-AA7F-932A9F167081}: [NameServer] 66.51.205.100,66.51.206.100
Tcpip\..\Interfaces\{4AE2DDCB-BC34-4DB3-9A77-ECFC04710DDA}: [DhcpNameServer] 198.18.0.1 198.18.0.2

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL =
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL =
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> DefaultScope {607A7743-DCED-4323-80C2-48D12CDCFA7B} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> {607A7743-DCED-4323-80C2-48D12CDCFA7B} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
BHO: Bitdefender Wallet  -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Programs\Bitdefender\Bitdefender Security\pmbxie.dll [2018-05-22] (Bitdefender)
BHO-x32: Bitdefender Wallet -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Programs\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-05-22] (Bitdefender)
Toolbar: HKLM - Bitdefender Wallet  - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Programs\Bitdefender\Bitdefender Security\pmbxie.dll [2018-05-22] (Bitdefender)
Toolbar: HKLM-x32 - Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Programs\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-05-22] (Bitdefender)

FireFox:
========
FF DefaultProfile: odez6sm8.default
FF ProfilePath: C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default [2018-08-18]
FF Homepage: Mozilla\Firefox\Profiles\odez6sm8.default -> hxxps://www.google.com/
FF Extension: (fireform) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\fireform@mozilla.org.xpi [2018-03-09] [Legacy]
FF Extension: (Honey) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\jid1-93CWPmRbVPjRQA@jetpack.xpi [2018-06-15]
FF Extension: (AdBlock) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\jid1-NIfFY2CA8fy1tg@jetpack.xpi [2018-07-26]
FF Extension: (uBlock Origin) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\uBlock0@raymondhill.net.xpi [2018-08-13]
FF Extension: (Session Manager) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\{1280606b-2510-4fe0-97ef-9b5a22eafe30}.xpi [2018-03-09] [Legacy]
FF HKLM\...\Firefox\Extensions: [bdwtwe@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdwteff
FF Extension: (No Name) - C:\Programs\Bitdefender\Bitdefender Security\bdwteff [2018-03-06]
FF HKLM\...\Thunderbird\Extensions: [bdThunderbird@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdtbext
FF Extension: (Bitdefender Antispam Toolbar) - C:\Programs\Bitdefender\Bitdefender Security\bdtbext [2018-03-06] [Legacy] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [bdwtwe@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdwteff
FF HKLM-x32\...\Thunderbird\Extensions: [bdThunderbird@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdtbext
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @nvidia.com/3DVision -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll [2016-12-29] (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll [2016-12-29] (NVIDIA Corporation)
StartMenuInternet: Firefox-27D4FFF79160C93A - C:\Programs\Firefox\firefox.exe

Chrome:
=======
CHR HKLM-x32\...\Chrome\Extension: [gannpgaobkkhmpomoijebaigcapoeebl] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 bdredline; C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe [2137280 2018-04-17] (Bitdefender)
R2 DevMgmtService; C:\Programs\Bitdefender\Bitdefender Device Management\DevMgmtService.exe [105936 2018-05-08] (Bitdefender)
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Programs\Intel\iCLS Client\SocketHeciServer.exe [742704 2017-09-21] (Intel® Corporation)
S2 Intel® TPM Provisioning Service; C:\Programs\Intel\iCLS Client\TPMProvisioningService.exe [668472 2017-09-21] (Intel® Corporation)
R2 jhi_service; C:\Programs\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [213648 2017-10-26] (Intel Corporation)
R2 LBAEvent; C:\Program Files (x86)\Lenovo\LBAI\LBAEvent.exe [27392 2015-11-03] (Lenovo)
R2 LMS; C:\Programs\Intel\Intel® Management Engine Components\LMS\LMS.exe [419984 2017-10-26] (Intel Corporation)
R2 MacriumService; C:\Program Files\Macrium\Common\MacriumService.exe [4091112 2017-11-09] (Paramount Software UK Ltd)
R2 ProductAgentService; C:\Programs\Bitdefender Agent\ProductAgentService.exe [1275776 2018-05-16] (Bitdefender)
R2 RetroInstScanService; C:\Program Files\Retrospect\InstantScan\retroisarun.exe [19280 2018-06-07] ()
R2 RetroLauncher; C:\Program Files\Retrospect\Retrospect 15.1.2\retrorun.exe [125264 2018-06-07] (Retrospect, Inc)
S2 Retrospect Helper; C:\Program Files\Retrospect\Retrospect 15.1.2\rthlpsvc.exe [203088 2018-06-07] ()
R2 SbieSvc; C:\Programs\Sandboxie\SbieSvc.exe [328344 2018-07-09] (Sandboxie Holdings, LLC)
R2 stunnel; C:\Programs\stunnel\bin\stunnel.exe [201216 2017-03-30] (Michal Trojnara) [File not signed]
R2 TeamViewer; C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe [11644144 2018-07-23] (TeamViewer GmbH)
R2 UPDATESRV; C:\Programs\Bitdefender\Bitdefender Security\updatesrv.exe [112712 2018-05-22] (Bitdefender)
R2 uvnc_service; C:\Programs\UltraVNC\WinVNC.exe [2029176 2018-06-14] (UltraVNC)
R2 VSSERV; C:\Programs\Bitdefender\Bitdefender Security\vsserv.exe [1001072 2018-05-22] (Bitdefender)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2018-03-07] (Microsoft Corporation)
R2 wuauserv; C:\Windows\System32\WuaCpuFix64.dll [137728 2017-07-13] (p_lider) [File not signed]
R2 NVDisplay.ContainerLocalSystem; "C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe" -s NVDisplay.ContainerLocalSystem -f "C:\ProgramData\NVIDIA\NVDisplay.ContainerLocalSystem.log" -l 3 -d "C:\Program Files\NVIDIA Corporation\Display.NvContainer\plugins\LocalSystem"

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 AMDCIR64; C:\Windows\system32\drivers\AMDCIR64.sys [79488 2011-12-15] (Advanced Micro Devices)
S3 amdefix; C:\Windows\system32\drivers\amdefix.sys [18456 2015-07-17] (Advanced Micro Devices)
S3 AmdGpio2; C:\Windows\system32\drivers\AmdGpio2.sys [42984 2016-08-18] (Advanced Micro Devices, INC.)
S3 amdhub3; C:\Windows\system32\drivers\amdhub3.sys [160936 2017-02-16] (Advanced Micro Devices, Inc)
S3 amdhub31; C:\Windows\system32\drivers\amdhub31.sys [151392 2017-05-31] (Advanced Micro Devices, Inc.)
S3 amdi2c; C:\Windows\system32\drivers\amdi2c.sys [59976 2016-08-18] (Advanced Micro Devices, INC.)
S3 amdide64; C:\Windows\system32\drivers\amdide64.sys [11944 2012-12-03] (Advanced Micro Devices Inc.)
S3 amdxhc31; C:\Windows\system32\drivers\amdxhc31.sys [455008 2017-05-31] (Advanced Micro Devices, Inc.)
S3 amdxhci; C:\Windows\system32\drivers\amdxhci.sys [346792 2017-02-16] (Advanced Micro Devices, Inc)
R1 atc; C:\Windows\System32\DRIVERS\atc.sys [1177008 2018-05-22] (BitDefender S.R.L. Bucharest, ROMANIA)
S3 ausb3hub; C:\Windows\system32\drivers\ausb3hub.sys [404480 2015-08-20] (Intel Corporation)
S3 ausb3xhc; C:\Windows\system32\drivers\ausb3xhc.sys [817664 2015-08-20] (Intel Corporation)
R0 avc3; C:\Windows\System32\DRIVERS\avc3.sys [1723552 2018-05-22] (BitDefender)
R1 bdfwfpf; C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [130840 2018-05-22] (BitDefender LLC)
S3 bdprivmon; C:\Windows\System32\DRIVERS\bdprivmon.sys [45104 2018-05-22] (© Bitdefender SRL)
S3 BDVEDISK; C:\Windows\System32\DRIVERS\bdvedisk.sys [96448 2018-05-22] (BitDefender)
R3 e1dexpress; C:\Windows\System32\DRIVERS\e1d62x64.sys [536560 2017-10-31] (Intel Corporation)
S3 EtronSTOR; C:\Windows\System32\Drivers\EtronSTOR.sys [39296 2014-02-12] (Etron Technology Inc)
S3 GeneStor; C:\Windows\system32\drivers\GeneStor.sys [215608 2016-08-21] (GenesysLogic)
R0 gzflt; C:\Windows\System32\DRIVERS\gzflt.sys [189544 2018-05-22] (BitDefender LLC)
S3 iaLPSS2_GPIO2; C:\Windows\system32\drivers\iaLPSS2_GPIO2.sys [83216 2015-05-04] (Intel Corporation)
S3 IaNVMe; C:\Windows\system32\drivers\IaNVMe.sys [121352 2017-10-13] (Intel Corporation)
R0 IaNVMeF; C:\Windows\System32\drivers\IaNVMeF.sys [35848 2017-10-13] (Intel Corporation)
R0 iaStorAfs; C:\Windows\System32\drivers\iaStorAfs.sys [70664 2017-08-25] (Intel Corporation)
R0 iaStorF; C:\Windows\System32\drivers\iaStorF.sys [41480 2017-08-25] (Intel Corporation)
S3 Ignis; C:\Windows\System32\DRIVERS\ignis.sys [191592 2018-05-22] (Bitdefender)
R3 LBAI; C:\Windows\System32\Drivers\LBAI.sys [24832 2015-10-29] (Lenovo)
S3 lehidmini; C:\Windows\system32\drivers\leath_hid.sys [39704 2014-03-25] (Atheros)
R3 MEIx64; C:\Windows\System32\DRIVERS\TeeDriverx64.sys [201296 2017-10-07] (Intel Corporation)
R3 mv2; C:\Windows\System32\DRIVERS\mv2.sys [12472 2015-07-07] (UVNC BVBA)
S3 nvme; C:\Windows\system32\drivers\nvme.sys [77488 2016-08-17] (Windows ® Win 7 DDK provider)
S3 ocznvme; C:\Windows\system32\drivers\ocznvme.sys [99592 2016-06-10] (TOSHIBA CORPORATION)
R0 ocztrimfilter; C:\Windows\System32\drivers\ocztrimfilter.sys [29064 2016-06-10] (TOSHIBA CORPORATION)
S3 PSMounterEx; C:\Windows\system32\drivers\psmounterex.sys [189152 2017-08-08] (Windows ® Win 7 DDK provider)
S3 PSVolAcc; C:\Windows\System32\Drivers\PSVolAcc.sys [31856 2017-03-23] (Windows ® Win 7 DDK provider)
R0 pwdrvio; C:\Windows\System32\pwdrvio.sys [19152 2013-09-30] ()
S3 pwdspio; C:\Windows\system32\pwdspio.sys [12504 2013-09-30] ()
S3 rcbottom; C:\Windows\system32\drivers\rcbottom.sys [65416 2016-11-30] (AMD, Inc.)
S3 rccfg; C:\Windows\system32\drivers\rccfg.sys [30088 2016-11-30] (AMD, Inc.)
S3 rcraid; C:\Windows\system32\drivers\rcraid.sys [526728 2016-11-30] (AMD, Inc.)
S3 RtkAvrcp; C:\Windows\system32\drivers\RtkAvrcp.sys [73712 2015-09-03] (Realtek Semiconductor Corporation)
R3 RTSUER; C:\Windows\System32\Drivers\RtsUer.sys [404184 2015-08-18] (Realsil Semiconductor Corporation)
S3 rusb3hub; C:\Windows\system32\drivers\rusb3hub.sys [114568 2012-08-27] (Renesas Electronics Corporation)
S3 rusb3xhc; C:\Windows\system32\drivers\rusb3xhc.sys [230280 2012-08-27] (Renesas Electronics Corporation)
R3 SbieDrv; C:\Programs\Sandboxie\SbieDrv.sys [228176 2018-07-09] (Sandboxie Holdings, LLC)
S3 secnvme; C:\Windows\system32\drivers\secnvme.sys [89312 2017-10-12] (Samsung Electronics Co., Ltd)
R0 secnvmeF; C:\Windows\System32\drivers\secnvmeF.sys [30656 2017-10-12] (Samsung Electronics Co., Ltd)
R3 tapipvanish; C:\Windows\System32\DRIVERS\tapipvanish.sys [34520 2017-09-19] (The OpenVPN Project)
R0 trufos; C:\Windows\System32\DRIVERS\trufos.sys [609576 2018-08-02] (Bitdefender)
U5 UnlockerDriver5; C:\Programs\Unlocker\UnlockerDriver5.sys [12352 2010-07-01] ()
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-08-13 19:32 - 2018-08-18 09:48 - 000000000 ____D C:\FRST
2018-08-11 23:11 - 2018-08-11 23:11 - 000000000 ____D C:\Users\Gary\AppData\Roaming\Qlock
2018-08-11 23:11 - 2018-08-11 23:11 - 000000000 ____D C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qlock
2018-08-10 13:40 - 2018-08-10 13:40 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eSupport.com
2018-08-10 05:13 - 2018-08-10 05:13 - 000001660 _____ C:\Users\Public\Desktop\Foxit Reader.lnk
2018-08-10 05:13 - 2018-08-10 05:13 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Foxit Reader
2018-08-06 22:35 - 2018-08-06 22:36 - 000000000 ____D C:\ProgramData\Dumps
2018-08-04 14:47 - 2018-08-17 08:32 - 000739678 _____ C:\Windows\system32\perfh015.dat
2018-08-04 14:47 - 2018-08-17 08:32 - 000155252 _____ C:\Windows\system32\perfc015.dat
2018-08-04 14:47 - 2018-08-04 14:46 - 000337158 _____ C:\Windows\system32\perfi015.dat
2018-08-04 14:47 - 2018-08-04 14:46 - 000038710 _____ C:\Windows\system32\perfd015.dat
2018-08-04 14:46 - 2018-08-04 14:46 - 000000000 ____D C:\Windows\SysWOW64\pl
2018-08-04 14:46 - 2018-08-04 14:46 - 000000000 ____D C:\Windows\system32\pl
2018-08-04 14:39 - 2018-08-17 08:32 - 000663040 _____ C:\Windows\system32\perfh01D.dat
2018-08-04 14:39 - 2018-08-17 08:32 - 000141854 _____ C:\Windows\system32\perfc01D.dat
2018-08-04 14:39 - 2018-08-04 14:38 - 000294764 _____ C:\Windows\system32\perfi01D.dat
2018-08-04 14:39 - 2018-08-04 14:38 - 000037052 _____ C:\Windows\system32\perfd01D.dat
2018-08-04 14:38 - 2018-08-04 14:38 - 000000000 ____D C:\Windows\SysWOW64\sv
2018-08-04 14:38 - 2018-08-04 14:38 - 000000000 ____D C:\Windows\system32\sv
2018-08-04 14:30 - 2018-08-17 08:32 - 000427744 _____ C:\Windows\system32\perfh012.dat
2018-08-04 14:30 - 2018-08-17 08:32 - 000119764 _____ C:\Windows\system32\perfc012.dat
2018-08-04 14:30 - 2018-08-04 14:30 - 000000406 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Messenger Center.lnk
2018-08-04 14:30 - 2018-08-04 14:30 - 000000406 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Player Center.lnk
2018-08-04 14:30 - 2018-08-04 14:29 - 000157694 _____ C:\Windows\system32\perfi012.dat
2018-08-04 14:30 - 2018-08-04 14:29 - 000031548 _____ C:\Windows\system32\perfd012.dat
2018-08-04 14:29 - 2018-08-04 14:29 - 000000000 ____D C:\Windows\SysWOW64\ko
2018-08-04 14:29 - 2018-08-04 14:29 - 000000000 ____D C:\Windows\system32\ko
2018-08-04 14:22 - 2018-08-17 08:32 - 000683074 _____ C:\Windows\system32\perfh00E.dat
2018-08-04 14:22 - 2018-08-17 08:32 - 000170654 _____ C:\Windows\system32\perfc00E.dat
2018-08-04 14:22 - 2018-08-04 14:21 - 000287518 _____ C:\Windows\system32\perfi00E.dat
2018-08-04 14:22 - 2018-08-04 14:21 - 000048094 _____ C:\Windows\system32\perfd00E.dat
2018-08-04 14:21 - 2018-08-04 14:21 - 000000000 ____D C:\Windows\SysWOW64\hu
2018-08-04 14:21 - 2018-08-04 14:21 - 000000000 ____D C:\Windows\system32\hu
2018-08-04 14:14 - 2018-08-17 08:32 - 000739366 _____ C:\Windows\system32\perfh010.dat
2018-08-04 14:14 - 2018-08-17 08:32 - 000146226 _____ C:\Windows\system32\perfc010.dat
2018-08-04 14:14 - 2018-08-04 14:14 - 000335478 _____ C:\Windows\system32\perfi010.dat
2018-08-04 14:14 - 2018-08-04 14:14 - 000037534 _____ C:\Windows\system32\perfd010.dat
2018-08-04 14:14 - 2018-08-04 14:14 - 000000000 ____D C:\Windows\SysWOW64\it
2018-08-04 14:14 - 2018-08-04 14:14 - 000000000 ____D C:\Windows\SysWOW64\0410
2018-08-04 14:14 - 2018-08-04 14:14 - 000000000 ____D C:\Windows\system32\it
2018-08-04 14:14 - 2018-08-04 14:14 - 000000000 ____D C:\Windows\system32\0410
2018-08-04 14:07 - 2018-08-17 08:32 - 000723920 _____ C:\Windows\system32\perfh019.dat
2018-08-04 14:07 - 2018-08-17 08:32 - 000150222 _____ C:\Windows\system32\perfc019.dat
2018-08-04 14:07 - 2018-08-04 14:46 - 000000000 ____D C:\Windows\SysWOW64\XPSViewer
2018-08-04 14:07 - 2018-08-04 14:07 - 000000000 ____D C:\Windows\SysWOW64\ru
2018-08-04 14:07 - 2018-08-04 14:06 - 000336704 _____ C:\Windows\system32\perfi019.dat
2018-08-04 14:07 - 2018-08-04 14:06 - 000039446 _____ C:\Windows\system32\perfd019.dat
2018-08-04 14:06 - 2018-08-04 14:06 - 000000000 ____D C:\Windows\system32\ru
2018-08-04 14:00 - 2018-08-04 14:59 - 000000000 ____D C:\Program Files\Windows Journal
2018-07-30 11:54 - 2018-07-30 11:54 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sandboxie
2018-07-28 11:58 - 2018-07-28 11:58 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Macrium
2018-07-28 11:58 - 2018-07-28 11:58 - 000000000 ____D C:\Program Files\Macrium

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-08-18 09:29 - 2018-03-17 15:24 - 000000000 ____D C:\My Documents2
2018-08-18 04:34 - 2009-07-13 21:45 - 000026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2018-08-18 04:34 - 2009-07-13 21:45 - 000026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2018-08-18 00:00 - 2018-06-05 11:58 - 000000000 ____D C:\ProgramData\Retrospect
2018-08-17 11:18 - 2018-04-05 11:13 - 000001652 _____ C:\Windows\Sandboxie.ini
2018-08-17 09:15 - 2018-03-08 13:08 - 000000000 ____D C:\Users\Gary\AppData\LocalLow\Mozilla
2018-08-17 08:32 - 2009-07-13 22:13 - 005594080 _____ C:\Windows\system32\PerfStringBackup.INI
2018-08-17 08:32 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\inf
2018-08-16 21:53 - 2018-03-09 15:11 - 000003628 _____ C:\Windows\System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864
2018-08-16 21:52 - 2018-06-05 11:57 - 000000000 ____D C:\ProgramData\RetroISA
2018-08-16 21:52 - 2018-03-21 09:03 - 000001316 _____ C:\Users\Public\Desktop\Skype.lnk
2018-08-16 21:52 - 2018-03-21 09:03 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
2018-08-16 21:51 - 2018-03-23 10:04 - 000000000 ____D C:\Program Files (x86)\TeamViewer
2018-08-16 21:51 - 2018-03-09 14:15 - 000001024 _____ C:\.rnd
2018-08-16 21:51 - 2018-03-08 09:54 - 000000000 ____D C:\ProgramData\NVIDIA
2018-08-16 21:51 - 2009-07-13 22:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2018-08-16 21:50 - 2009-07-13 21:45 - 000269640 _____ C:\Windows\system32\FNTCACHE.DAT
2018-08-14 10:26 - 2018-03-09 11:59 - 000000000 ____D C:\Users\Gary\AppData\Local\CrashDumps
2018-08-12 10:50 - 2018-03-07 19:00 - 000000000 ____D C:\Dnload
2018-08-11 12:18 - 2018-06-24 11:34 - 000000000 ____D C:\ProgramData\Foxit Software
2018-08-11 12:15 - 2018-05-06 18:52 - 000002014 _____ C:\Users\Public\Desktop\HP Print and Scan Doctor.lnk
2018-08-11 09:09 - 2018-03-15 13:38 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltraVNC
2018-08-10 05:13 - 2018-06-24 11:34 - 000000000 ____D C:\Users\Gary\AppData\Roaming\Foxit Software
2018-08-06 22:35 - 2018-03-09 15:15 - 000000000 ____D C:\ProgramData\Bitdefender
2018-08-04 16:29 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\rescache
2018-08-04 15:14 - 2018-03-09 19:25 - 000037653 _____ C:\bdlog.txt
2018-08-04 14:59 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\WCN
2018-08-04 14:59 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\system32\WCN
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files\Windows Sidebar
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files\Windows Photo Viewer
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files\Windows Defender
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files\DVD Maker
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files (x86)\Windows Sidebar
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files (x86)\Windows Photo Viewer
2018-08-04 14:59 - 2009-07-13 22:32 - 000000000 ____D C:\Program Files (x86)\Windows Defender
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\migwiz
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\sysprep
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\oobe
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\migwiz
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\servicing
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\PolicyDefinitions
2018-08-04 14:59 - 2009-07-13 20:20 - 000000000 ____D C:\Program Files\Common Files\System
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\winrm
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\slmgr
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\Printing_Admin_Scripts
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\system32\winrm
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\system32\slmgr
2018-08-04 14:46 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\system32\Printing_Admin_Scripts
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\MUI
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\Dism
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\com
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\MUI
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\Dism
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\com
2018-08-04 14:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\IME
2018-08-04 14:14 - 2011-04-12 01:17 - 000000000 ____D C:\Windows\SysWOW64\sysprep
2018-08-04 14:14 - 2009-07-13 22:37 - 000000000 ____D C:\Windows\DigitalLocker
2018-08-04 14:14 - 2009-07-13 22:32 - 000000000 ____D C:\Windows\system32\WinBioPlugIns
2018-08-04 14:14 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\Setup
2018-08-04 14:14 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\oobe
2018-08-04 14:14 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\Setup
2018-08-04 14:00 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\SysWOW64\lv-LV
2018-08-04 13:59 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\lv-LV
2018-08-02 07:27 - 2018-03-09 15:15 - 000609576 _____ (Bitdefender) C:\Windows\system32\Drivers\trufos.sys
2018-07-28 17:36 - 2018-05-28 07:22 - 000001804 _____ C:\Users\Public\Desktop\Macrium Reflect.lnk
2018-07-28 11:58 - 2018-04-04 15:46 - 000000000 ____D C:\ProgramData\Macrium
2018-07-28 07:49 - 2018-03-23 10:04 - 000000981 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TeamViewer 13.lnk
2018-07-24 13:13 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\NDF
2018-07-24 13:10 - 2018-03-10 16:40 - 000000000 ____D C:\Users\Gary\AppData\Local\ElevatedDiagnostics
2018-07-24 11:57 - 2018-03-10 22:50 - 000003860 _____ C:\Windows\System32\Tasks\CCleaner Update
2018-07-24 11:57 - 2018-03-10 22:50 - 000000757 _____ C:\Users\Public\Desktop\CCleaner.lnk
2018-07-23 16:17 - 2018-05-07 09:02 - 000000000 ____D C:\Users\Gary\AppData\Local\ClipX
2018-07-20 16:43 - 2018-03-23 10:04 - 000000000 ____D C:\Users\Gary\AppData\Roaming\TeamViewer

==================== Files in the root of some directories =======

2018-03-11 12:47 - 2018-03-11 12:47 - 000000020 ___SH () C:\Users\Gary\AppData\Roaming\1816CA7466166.ind
2018-03-11 12:47 - 2018-03-11 12:47 - 000000020 ___SH () C:\Users\Gary\AppData\Roaming\Programs8187ConfigDB.dat

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2018-08-16 00:46

==================== End of FRST.txt ============================



#5 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,742 posts
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Posted 11 September 2018 - 08:23 AM

Greetings docfxit and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that.

===================================================

Ground Rules:
  • First, please keep in mind most of us at BleepingComputer volunteer our assistance for your benefit in your time of need. Please try to match our commitment to you with your patience toward us.
  • It is important to not run any tools or take any steps other than those I will provide for you.
  • Please perform all steps in the order they are listed. If things are not clear or you experience problems be sure to stop and let me know.
  • Please copy and paste all logs into your post unless otherwise requested.
  • When your computer is clean I will let you know, provide instructions to remove tools and reports, and offer you information about how you can combat future infections.
  • If you do not reply to your topic after 5 days I will assume it has been abandoned and I will close it.
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and let me know.

Thank you for your patience thus far.

Please run a new FRST scan and copy/paste the reports in your reply.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#6 docfxit

docfxit
  • Topic Starter

  • Members
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  • OFFLINE
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  • Local time:04:21 AM

Posted 12 September 2018 - 12:44 AM

Thank you Gary for Helping me with this.

You are welcome to call me Gary.

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 09.09.2018
Ran by Gary (administrator) on DOCFXIT2 (11-09-2018 22:21:01)
Running from C:\Dnload\SpywareRemovers\FRST64
Loaded Profiles: Gary (Available Profiles: Gary & Administrator)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: "C:\Programs\Firefox\firefox.exe" -osint -url "%1")
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\vsserv.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Device Management\DevMgmtService.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(Sandboxie Holdings, LLC) C:\Programs\Sandboxie\SbieSvc.exe
(Bitdefender) C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe
(Lenovo) C:\Program Files (x86)\Lenovo\LBAI\LBAEvent.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\MacriumService.exe
(Bitdefender) C:\Programs\Bitdefender Agent\ProductAgentService.exe
() C:\Program Files\Retrospect\InstantScan\retroisarun.exe
(Retrospect, Inc) C:\Program Files\Retrospect\InstantScan\RetroISA.exe
(Retrospect, Inc) C:\Program Files\Retrospect\Retrospect 15.1.2\retrorun.exe
(Michal Trojnara) C:\Programs\stunnel\bin\stunnel.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\updatesrv.exe
(UltraVNC) C:\Programs\UltraVNC\winvnc.exe
(Bitdefender) C:\Programs\Bitdefender\Bitdefender Security\bdagent.exe
() C:\Programs\ClipX\clipx.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\ReflectUI.exe
(NTWind Software) C:\Programs\WinSnap\WinSnap64.exe
(Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP Officejet Pro 8620\Bin\ScanToPCActivationApp.exe
(Sandboxie Holdings, LLC) C:\Programs\Sandboxie\SbieCtrl.exe
(Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP Officejet Pro 8620\Bin\HPNetworkCommunicatorCom.exe
() C:\Program Files\KMSpico\kmservice.exe
() C:\Batch\K9Restarter.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\ReflectMonitor.exe
() C:\Users\Gary\AppData\Roaming\Qlock\qlock.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\TeamViewer.exe
(Rainmaker Research, Inc.) C:\Programs\Spell Catcher Plus\Spell Catcher.exe
(UltraVNC) C:\Programs\UltraVNC\winvnc.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\tv_w32.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\tv_x64.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(KeirNet) C:\Programs\K9\K9.exe
(Intel Corporation) C:\Programs\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Programs\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Programs\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Mozilla Corporation) C:\Programs\Firefox\firefox.exe
(Retrospect, Inc) C:\Program Files\Retrospect\Retrospect 15.1.2\Retrospect.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [18381792 2017-06-29] (Realtek Semiconductor)
HKLM\...\Run: [Bdagent] => C:\Programs\Bitdefender\Bitdefender Security\bdagent.exe [452032 2018-05-22] (Bitdefender)
HKLM\...\Run: [ClipX] => C:\Programs\ClipX\clipx.exe [423424 2008-07-27] ()
HKLM\...\Run: [Reflect UI] => C:\Program Files\Macrium\Common\ReflectUI.exe [3523848 2018-07-03] (Paramount Software UK Ltd)
HKLM-x32\...\Run: [IMSS] => C:\Programs\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe [1203856 2017-10-26] (Intel Corporation)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [WinSnap] => C:\Programs\WinSnap\WinSnap64.exe [7068416 2017-11-22] (NTWind Software)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [CCleaner Monitoring] => C:\Programs\CCleaner\CCleaner64.exe [18534016 2018-07-20] (Piriform Ltd)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [HP Officejet Pro 8620 (NET)] => C:\Program Files\HP\HP Officejet Pro 8620\Bin\ScanToPCActivationApp.exe [3487240 2014-07-21] (Hewlett-Packard Development Company, LP)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [Skype for Desktop] => C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe [49799144 2018-08-24] (Skype Technologies S.A.)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Run: [SandboxieControl] => C:\Programs\Sandboxie\SbieCtrl.exe [3682968 2018-07-09] (Sandboxie Holdings, LLC)
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\scrnsave.scr [11264 2009-07-13] (Microsoft Corporation)
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\K9Restarter.lnk [2018-03-12]
ShortcutTarget: K9Restarter.lnk -> C:\Batch\K9Restarter.exe ()
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\qlock.lnk [2018-08-11]
ShortcutTarget: qlock.lnk -> C:\Users\Gary\AppData\Roaming\Qlock\qlock.exe ()
Startup: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Spell Catcher Plus.LNK [2018-03-21]
ShortcutTarget: Spell Catcher Plus.LNK -> C:\Programs\Spell Catcher Plus\Spell Catcher.exe (Rainmaker Research, Inc.)
GroupPolicy: Restriction ? <==== ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\..\Interfaces\{0142D87D-609B-4C99-AA7F-932A9F167081}: [NameServer] 66.51.205.100,66.51.206.100
Tcpip\..\Interfaces\{4AE2DDCB-BC34-4DB3-9A77-ECFC04710DDA}: [DhcpNameServer] 198.18.0.1 198.18.0.2

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL =
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL =
HKU\S-1-5-21-3817969436-2248056730-510417028-1000\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> DefaultScope {607A7743-DCED-4323-80C2-48D12CDCFA7B} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-3817969436-2248056730-510417028-1000 -> {607A7743-DCED-4323-80C2-48D12CDCFA7B} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
BHO: Bitdefender Wallet  -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Programs\Bitdefender\Bitdefender Security\pmbxie.dll [2018-05-22] (Bitdefender)
BHO-x32: Bitdefender Wallet -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Programs\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-05-22] (Bitdefender)
Toolbar: HKLM - Bitdefender Wallet  - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Programs\Bitdefender\Bitdefender Security\pmbxie.dll [2018-05-22] (Bitdefender)
Toolbar: HKLM-x32 - Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Programs\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-05-22] (Bitdefender)

FireFox:
========
FF DefaultProfile: odez6sm8.default
FF ProfilePath: C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default [2018-09-11]
FF Homepage: Mozilla\Firefox\Profiles\odez6sm8.default -> hxxps://www.google.com/
FF Extension: (fireform) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\fireform@mozilla.org.xpi [2018-03-09] [Legacy]
FF Extension: (Honey) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\jid1-93CWPmRbVPjRQA@jetpack.xpi [2018-06-15]
FF Extension: (AdBlock) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\jid1-NIfFY2CA8fy1tg@jetpack.xpi [2018-07-26]
FF Extension: (uBlock Origin) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\uBlock0@raymondhill.net.xpi [2018-08-27]
FF Extension: (Session Manager) - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\odez6sm8.default\Extensions\{1280606b-2510-4fe0-97ef-9b5a22eafe30}.xpi [2018-03-09] [Legacy]
FF HKLM\...\Firefox\Extensions: [bdwtwe@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdwteff
FF Extension: (Bitdefender Wallet) - C:\Programs\Bitdefender\Bitdefender Security\bdwteff [2018-03-06]
FF HKLM\...\Thunderbird\Extensions: [bdThunderbird@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdtbext
FF Extension: (Bitdefender Antispam Toolbar) - C:\Programs\Bitdefender\Bitdefender Security\bdtbext [2018-03-06] [Legacy] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [bdwtwe@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdwteff
FF HKLM-x32\...\Thunderbird\Extensions: [bdThunderbird@bitdefender.com] - C:\Programs\Bitdefender\Bitdefender Security\bdtbext
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @nvidia.com/3DVision -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll [2016-12-29] (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll [2016-12-29] (NVIDIA Corporation)
StartMenuInternet: Firefox-27D4FFF79160C93A - C:\Programs\Firefox\firefox.exe

Chrome:
=======
CHR HKLM-x32\...\Chrome\Extension: [gannpgaobkkhmpomoijebaigcapoeebl] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 bdredline; C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe [2137280 2018-04-17] (Bitdefender)
R2 DevMgmtService; C:\Programs\Bitdefender\Bitdefender Device Management\DevMgmtService.exe [105936 2018-05-08] (Bitdefender)
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Programs\Intel\iCLS Client\SocketHeciServer.exe [742704 2017-09-21] (Intel® Corporation)
S2 Intel® TPM Provisioning Service; C:\Programs\Intel\iCLS Client\TPMProvisioningService.exe [668472 2017-09-21] (Intel® Corporation)
R2 jhi_service; C:\Programs\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [213648 2017-10-26] (Intel Corporation)
R2 LBAEvent; C:\Program Files (x86)\Lenovo\LBAI\LBAEvent.exe [27392 2015-11-03] (Lenovo)
R2 LMS; C:\Programs\Intel\Intel® Management Engine Components\LMS\LMS.exe [419984 2017-10-26] (Intel Corporation)
R2 MacriumService; C:\Program Files\Macrium\Common\MacriumService.exe [4091112 2017-11-09] (Paramount Software UK Ltd)
R2 ProductAgentService; C:\Programs\Bitdefender Agent\ProductAgentService.exe [1284032 2018-07-31] (Bitdefender)
R2 RetroInstScanService; C:\Program Files\Retrospect\InstantScan\retroisarun.exe [19280 2018-06-07] ()
R2 RetroLauncher; C:\Program Files\Retrospect\Retrospect 15.1.2\retrorun.exe [125264 2018-06-07] (Retrospect, Inc)
S2 Retrospect Helper; C:\Program Files\Retrospect\Retrospect 15.1.2\rthlpsvc.exe [203088 2018-06-07] ()
R2 SbieSvc; C:\Programs\Sandboxie\SbieSvc.exe [328344 2018-07-09] (Sandboxie Holdings, LLC)
R2 stunnel; C:\Programs\stunnel\bin\stunnel.exe [201216 2017-03-30] (Michal Trojnara) [File not signed]
R2 TeamViewer; C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe [11644656 2018-08-13] (TeamViewer GmbH)
R2 UPDATESRV; C:\Programs\Bitdefender\Bitdefender Security\updatesrv.exe [112712 2018-05-22] (Bitdefender)
R2 uvnc_service; C:\Programs\UltraVNC\WinVNC.exe [2029176 2018-06-14] (UltraVNC)
R2 VSSERV; C:\Programs\Bitdefender\Bitdefender Security\vsserv.exe [1001072 2018-05-22] (Bitdefender)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2018-03-07] (Microsoft Corporation)
R2 wuauserv; C:\Windows\System32\WuaCpuFix64.dll [137728 2017-07-13] (p_lider) [File not signed]
R2 NVDisplay.ContainerLocalSystem; "C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe" -s NVDisplay.ContainerLocalSystem -f "C:\ProgramData\NVIDIA\NVDisplay.ContainerLocalSystem.log" -l 3 -d "C:\Program Files\NVIDIA Corporation\Display.NvContainer\plugins\LocalSystem"

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 AMDCIR64; C:\Windows\system32\drivers\AMDCIR64.sys [79488 2011-12-15] (Advanced Micro Devices)
S3 amdefix; C:\Windows\system32\drivers\amdefix.sys [18456 2015-07-17] (Advanced Micro Devices)
S3 AmdGpio2; C:\Windows\system32\drivers\AmdGpio2.sys [42984 2016-08-18] (Advanced Micro Devices, INC.)
S3 amdhub3; C:\Windows\system32\drivers\amdhub3.sys [160936 2017-02-16] (Advanced Micro Devices, Inc)
S3 amdhub31; C:\Windows\system32\drivers\amdhub31.sys [151392 2017-05-31] (Advanced Micro Devices, Inc.)
S3 amdi2c; C:\Windows\system32\drivers\amdi2c.sys [59976 2016-08-18] (Advanced Micro Devices, INC.)
S3 amdide64; C:\Windows\system32\drivers\amdide64.sys [11944 2012-12-03] (Advanced Micro Devices Inc.)
S3 amdxhc31; C:\Windows\system32\drivers\amdxhc31.sys [455008 2017-05-31] (Advanced Micro Devices, Inc.)
S3 amdxhci; C:\Windows\system32\drivers\amdxhci.sys [346792 2017-02-16] (Advanced Micro Devices, Inc)
R1 atc; C:\Windows\System32\DRIVERS\atc.sys [1177008 2018-05-22] (BitDefender S.R.L. Bucharest, ROMANIA)
S3 ausb3hub; C:\Windows\system32\drivers\ausb3hub.sys [404480 2015-08-20] (Intel Corporation)
S3 ausb3xhc; C:\Windows\system32\drivers\ausb3xhc.sys [817664 2015-08-20] (Intel Corporation)
R0 avc3; C:\Windows\System32\DRIVERS\avc3.sys [1723552 2018-05-22] (BitDefender)
R1 bdfwfpf; C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [130840 2018-05-22] (BitDefender LLC)
S3 bdprivmon; C:\Windows\System32\DRIVERS\bdprivmon.sys [45104 2018-05-22] (© Bitdefender SRL)
S3 BDVEDISK; C:\Windows\System32\DRIVERS\bdvedisk.sys [96448 2018-05-22] (BitDefender)
R3 e1dexpress; C:\Windows\System32\DRIVERS\e1d62x64.sys [536560 2017-10-31] (Intel Corporation)
S3 EtronSTOR; C:\Windows\System32\Drivers\EtronSTOR.sys [39296 2014-02-12] (Etron Technology Inc)
S3 GeneStor; C:\Windows\system32\drivers\GeneStor.sys [215608 2016-08-21] (GenesysLogic)
R0 gzflt; C:\Windows\System32\DRIVERS\gzflt.sys [189544 2018-05-22] (BitDefender LLC)
S3 iaLPSS2_GPIO2; C:\Windows\system32\drivers\iaLPSS2_GPIO2.sys [83216 2015-05-04] (Intel Corporation)
S3 IaNVMe; C:\Windows\system32\drivers\IaNVMe.sys [121352 2017-10-13] (Intel Corporation)
R0 IaNVMeF; C:\Windows\System32\drivers\IaNVMeF.sys [35848 2017-10-13] (Intel Corporation)
R0 iaStorAfs; C:\Windows\System32\drivers\iaStorAfs.sys [70664 2017-08-25] (Intel Corporation)
R0 iaStorF; C:\Windows\System32\drivers\iaStorF.sys [41480 2017-08-25] (Intel Corporation)
S3 Ignis; C:\Windows\System32\DRIVERS\ignis.sys [191592 2018-05-22] (Bitdefender)
R3 LBAI; C:\Windows\System32\Drivers\LBAI.sys [24832 2015-10-29] (Lenovo)
S3 lehidmini; C:\Windows\system32\drivers\leath_hid.sys [39704 2014-03-25] (Atheros)
R3 MEIx64; C:\Windows\System32\DRIVERS\TeeDriverx64.sys [201296 2017-10-07] (Intel Corporation)
R3 mv2; C:\Windows\System32\DRIVERS\mv2.sys [12472 2015-07-07] (UVNC BVBA)
S3 nvme; C:\Windows\system32\drivers\nvme.sys [77488 2016-08-17] (Windows ® Win 7 DDK provider)
S3 ocznvme; C:\Windows\system32\drivers\ocznvme.sys [99592 2016-06-10] (TOSHIBA CORPORATION)
R0 ocztrimfilter; C:\Windows\System32\drivers\ocztrimfilter.sys [29064 2016-06-10] (TOSHIBA CORPORATION)
S3 PSMounterEx; C:\Windows\system32\drivers\psmounterex.sys [189152 2017-08-08] (Windows ® Win 7 DDK provider)
S3 PSVolAcc; C:\Windows\System32\Drivers\PSVolAcc.sys [31856 2017-03-23] (Windows ® Win 7 DDK provider)
R0 pwdrvio; C:\Windows\System32\pwdrvio.sys [19152 2013-09-30] ()
S3 pwdspio; C:\Windows\system32\pwdspio.sys [12504 2013-09-30] ()
S3 rcbottom; C:\Windows\system32\drivers\rcbottom.sys [65416 2016-11-30] (AMD, Inc.)
S3 rccfg; C:\Windows\system32\drivers\rccfg.sys [30088 2016-11-30] (AMD, Inc.)
S3 rcraid; C:\Windows\system32\drivers\rcraid.sys [526728 2016-11-30] (AMD, Inc.)
S3 RtkAvrcp; C:\Windows\system32\drivers\RtkAvrcp.sys [73712 2015-09-03] (Realtek Semiconductor Corporation)
R3 RTSUER; C:\Windows\System32\Drivers\RtsUer.sys [404184 2015-08-18] (Realsil Semiconductor Corporation)
S3 rusb3hub; C:\Windows\system32\drivers\rusb3hub.sys [114568 2012-08-27] (Renesas Electronics Corporation)
S3 rusb3xhc; C:\Windows\system32\drivers\rusb3xhc.sys [230280 2012-08-27] (Renesas Electronics Corporation)
R3 SbieDrv; C:\Programs\Sandboxie\SbieDrv.sys [228176 2018-07-09] (Sandboxie Holdings, LLC)
S3 secnvme; C:\Windows\system32\drivers\secnvme.sys [89312 2017-10-12] (Samsung Electronics Co., Ltd)
R0 secnvmeF; C:\Windows\System32\drivers\secnvmeF.sys [30656 2017-10-12] (Samsung Electronics Co., Ltd)
R3 tapipvanish; C:\Windows\System32\DRIVERS\tapipvanish.sys [34520 2017-09-19] (The OpenVPN Project)
R0 trufos; C:\Windows\System32\DRIVERS\trufos.sys [609576 2018-08-02] (Bitdefender)
U5 UnlockerDriver5; C:\Programs\Unlocker\UnlockerDriver5.sys [12352 2010-07-01] ()
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-09-06 14:46 - 2018-09-06 14:46 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Pegasus Mail HTML Renderer
2018-08-20 22:38 - 2018-08-20 22:38 - 000034138 _____ C:\ProgramData\agent.update.1534829892.bdinstall.bin
2018-08-13 19:32 - 2018-09-11 22:21 - 000000000 ____D C:\FRST

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-09-11 04:11 - 2009-07-13 21:45 - 000026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2018-09-11 04:11 - 2009-07-13 21:45 - 000026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2018-09-11 00:00 - 2018-06-05 11:58 - 000000000 ____D C:\ProgramData\Retrospect
2018-09-07 11:18 - 2018-04-05 11:13 - 000001646 _____ C:\Windows\Sandboxie.ini
2018-08-29 10:12 - 2018-03-08 13:08 - 000000000 ____D C:\Users\Gary\AppData\LocalLow\Mozilla
2018-08-28 23:02 - 2018-08-04 14:47 - 000739678 _____ C:\Windows\system32\perfh015.dat
2018-08-28 23:02 - 2018-08-04 14:47 - 000155252 _____ C:\Windows\system32\perfc015.dat
2018-08-28 23:02 - 2018-08-04 14:39 - 000663040 _____ C:\Windows\system32\perfh01D.dat
2018-08-28 23:02 - 2018-08-04 14:39 - 000141854 _____ C:\Windows\system32\perfc01D.dat
2018-08-28 23:02 - 2018-08-04 14:30 - 000427744 _____ C:\Windows\system32\perfh012.dat
2018-08-28 23:02 - 2018-08-04 14:30 - 000119764 _____ C:\Windows\system32\perfc012.dat
2018-08-28 23:02 - 2018-08-04 14:22 - 000683074 _____ C:\Windows\system32\perfh00E.dat
2018-08-28 23:02 - 2018-08-04 14:22 - 000170654 _____ C:\Windows\system32\perfc00E.dat
2018-08-28 23:02 - 2018-08-04 14:14 - 000739366 _____ C:\Windows\system32\perfh010.dat
2018-08-28 23:02 - 2018-08-04 14:14 - 000146226 _____ C:\Windows\system32\perfc010.dat
2018-08-28 23:02 - 2018-08-04 14:07 - 000723920 _____ C:\Windows\system32\perfh019.dat
2018-08-28 23:02 - 2018-08-04 14:07 - 000150222 _____ C:\Windows\system32\perfc019.dat
2018-08-28 23:02 - 2009-07-13 22:13 - 005594080 _____ C:\Windows\system32\PerfStringBackup.INI
2018-08-28 23:02 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\inf
2018-08-28 22:58 - 2018-03-09 15:11 - 000003628 _____ C:\Windows\System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864
2018-08-28 22:57 - 2018-03-21 09:03 - 000001316 _____ C:\Users\Public\Desktop\Skype.lnk
2018-08-28 22:57 - 2018-03-21 09:03 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
2018-08-28 22:56 - 2018-06-05 11:57 - 000000000 ____D C:\ProgramData\RetroISA
2018-08-28 22:56 - 2018-03-23 10:04 - 000000000 ____D C:\Program Files (x86)\TeamViewer
2018-08-28 22:56 - 2018-03-09 14:15 - 000001024 _____ C:\.rnd
2018-08-28 22:56 - 2018-03-08 09:54 - 000000000 ____D C:\ProgramData\NVIDIA
2018-08-28 22:56 - 2009-07-13 22:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2018-08-28 22:35 - 2018-03-09 19:25 - 000038193 _____ C:\bdlog.txt
2018-08-28 20:45 - 2018-03-09 11:59 - 000000000 ____D C:\Users\Gary\AppData\Local\CrashDumps
2018-08-27 08:56 - 2018-03-07 19:00 - 000000000 ____D C:\Dnload
2018-08-26 01:00 - 2018-03-10 16:40 - 000000000 ____D C:\Users\Gary\AppData\Local\ElevatedDiagnostics
2018-08-19 14:49 - 2018-03-23 10:04 - 000000981 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TeamViewer 13.lnk
2018-08-18 22:46 - 2018-03-17 15:24 - 000000000 ____D C:\My Documents2
2018-08-16 21:50 - 2009-07-13 21:45 - 000269640 _____ C:\Windows\system32\FNTCACHE.DAT

==================== Files in the root of some directories =======

2018-03-11 12:47 - 2018-03-11 12:47 - 000000020 ___SH () C:\Users\Gary\AppData\Roaming\1816CA7466166.ind
2018-03-11 12:47 - 2018-03-11 12:47 - 000000020 ___SH () C:\Users\Gary\AppData\Roaming\Programs8187ConfigDB.dat

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2018-09-05 00:39

==================== End of FRST.txt ============================

 

Thanks for taking the time to help with this.

 

Gary



#7 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
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Posted 12 September 2018 - 08:27 AM

Hi Gary.

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 02.08.2018

You are running an older version of FRST. Please download Version: 09.09.2018 and rerun a scan.


Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#8 docfxit

docfxit
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Posted 12 September 2018 - 11:53 AM

Hi Gary,

 

Please look at the version I posted in my last post.  I believe I'm running the latest version.  If my last post isn't the correct version please let me know.

Thanks,

 

Gary



#9 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,742 posts
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  • Local time:04:21 AM

Posted 12 September 2018 - 12:49 PM

You are correct, sorry about that. Do you have the Addition.txt report you can post?
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#10 docfxit

docfxit
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Posted 13 September 2018 - 12:26 AM

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 09.09.2018
Ran by Gary (11-09-2018 22:22:01)
Running from C:\Dnload\SpywareRemovers\FRST64
Windows 7 Ultimate Service Pack 1 (X64) (2018-03-08 01:55:22)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-3817969436-2248056730-510417028-500 - Administrator - Enabled) => C:\Users\Administrator
Errol (S-1-5-21-3817969436-2248056730-510417028-1003 - Administrator - Enabled)
Gary (S-1-5-21-3817969436-2248056730-510417028-1000 - Administrator - Enabled) => C:\Users\Gary
Guest (S-1-5-21-3817969436-2248056730-510417028-501 - Limited - Disabled)
Retrospect (S-1-5-21-3817969436-2248056730-510417028-1002 - Limited - Enabled)
WOUTempAdmin (S-1-5-21-3817969436-2248056730-510417028-1001 - Administrator - Enabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Bitdefender Antivirus (Enabled - Up to date) {0E17DB7D-A20F-62CE-B95B-17DB0CDFE318}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Bitdefender Antispyware (Enabled - Up to date) {B5763A99-8435-6D40-83EB-2CA97758A9A5}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

µTorrent (HKLM\...\{12F78BAA-68E9-4F98-A487-C75694257981}) (Version: 3.5.3.44358 - BitTorrent Inc.)
µTorrent (HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\uTorrent) (Version: 3.5.3.44358 - BitTorrent Inc.)
Advanced Port Scanner 2.5 (HKLM-x32\...\{1F5682F5-C907-41AA-9207-BF548BE7C49B}) (Version: 2.5.3581 - Famatech)
Altap Salamander 3.08 (x64) (HKLM\...\Altap Salamander 3.08 (x64)) (Version: 3.08 - ALTAP)
AutoIt Debugger 0.47.0 (HKLM-x32\...\AutoIt Debugger) (Version: 0.47.0 - Essential Software)
AutoIt v3.3.14.4 (HKLM-x32\...\AutoItv3) (Version: 3.3.14.4 - AutoIt Team)
AutoIt v3.3.15.0 (Beta) (HKLM-x32\...\AutoItv3beta) (Version: 3.3.15.0 - AutoIt Team)
Bit Che (HKLM-x32\...\{D9DA5C41-964F-455F-B5E7-3664519440E8}_is1) (Version: 3.5 build 50 - Convivea Inc.)
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 22.0.10.67 - Bitdefender)
Bitdefender Antivirus Plus (HKLM\...\Bitdefender) (Version: 22.0.19.242 - Bitdefender)
Bitdefender Device Management (HKLM\...\Bitdefender Device Management) (Version: 22.0.18.224 - Bitdefender)
CCleaner (HKLM\...\CCleaner) (Version: 5.45 - Piriform)
ClipX (HKLM-x32\...\ClipX) (Version: - )
Debut Video Capture Software (HKLM-x32\...\Debut) (Version: 4.00 - NCH Software)
eSupport UndeletePlus 3.0.8.322 (HKLM-x32\...\eSupport UndeletePlus_is1) (Version: - Copyright © 2015 eSupport.com • All Rights Reserved)
FileHippo App Manager (HKLM-x32\...\FileHippo.com) (Version: - FileHippo.com)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 9.2.0.9297 - Foxit Software Inc.)
HomeSeer HS3 (HKLM-x32\...\{FF4B7287-1AB7-4404-A2BC-729F88069221}) (Version: 3.0.435 - HomeSeer Technologies LLC)
HP Officejet Pro 8620 Basic Device Software (HKLM\...\{A977D10D-989A-40D4-B0B1-450954516543}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
Image Resizer for Windows (64 bit) (HKLM\...\{F61191DD-4B26-4533-9D66-7BC75635E8B9}) (Version: 3.1.0.0 - Brice Lambson) Hidden
Image Resizer for Windows (HKLM-x32\...\{048b4d94-8250-4942-9035-e556bc757daf}) (Version: 3.1.0.3 - Brice Lambson)
Image Resizer for Windows (HKLM-x32\...\{E694C379-D41D-471E-89C3-C13034AFB24C}) (Version: 3.1.0.0 - Brice Lambson) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Chipset Device Software (HKLM-x32\...\{bb0592a7-5772-4736-9d55-2402740085db}) (Version: 10.1.1.38 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.7.0.1052 - Intel Corporation)
Intel® Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.47.715.0 - Intel Corporation) Hidden
Intel® Trusted Connect Services Client (HKLM-x32\...\{2b32b7d0-4f9f-47c8-adb7-807e6cb2fb75}) (Version: 1.47.715.0 - Intel Corporation) Hidden
IPVanish (HKLM\...\{F37899FA-64B1-4F74-885C-CF177117777B}) (Version: 3.1.3.0 - IPVanish) Hidden
IPVanish (HKLM-x32\...\IPVanish 3.1.3.0) (Version: 3.1.3.0 - IPVanish)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
IsoBuster 4.1 (HKLM-x32\...\IsoBuster_is1) (Version: 4.1 - Smart Projects)
jv16 PowerTools 2017 (HKLM-x32\...\jv16 PowerTools 2017) (Version: - Macecraft Software)
K9 (HKLM-x32\...\K9) (Version: - )
K-Lite Codec Pack 14.1.5 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 14.1.5 - KLCP)
LBAI (HKLM-x32\...\{C5C91B7B-38A6-40B7-84D6-E44885E44B13}_is1) (Version: 1.0.0.9 - Lenovo Group Limited)
Macrium Reflect Free Edition (HKLM\...\{1A399324-9784-4384-927F-0FEA922BC516}) (Version: 7.1.3317 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 7.1 - Paramount Software (UK) Ltd.)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 (HKLM-x32\...\{ef6b00ec-13e1-4c25-9064-b2f383cb8412}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 (HKLM-x32\...\{61087a79-ac85-455c-934d-1fa22cc64f36}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25017 (HKLM-x32\...\{e9d78d68-c26c-4da7-9158-99355d8ef3ad}) (Version: 14.10.25017.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25017 (HKLM-x32\...\{58b3beca-b999-4f6f-a48c-81681136a620}) (Version: 14.10.25017.0 - Microsoft Corporation)
MiniTool Partition Wizard Free 10.2.2 (HKLM\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version: - MiniTool Solution Ltd.)
Moffsoft Calculator 2 (HKLM-x32\...\MoffCalc2_is1) (Version: 2.1.1 - Moffsoft)
Mozilla Firefox 56.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 56.0.2 (x64 en-US)) (Version: 56.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 56.0.2 - Mozilla)
NVIDIA 3D Vision Driver 376.54 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.54 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.54 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.54 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.35.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.35.1 - NVIDIA Corporation)
pdfFactory Pro (HKLM\...\pdfFactory Pro) (Version: 5.32 - FinePrint Software, LLC)
Pegasus Mail (HKLM-x32\...\Pegasus Mail) (Version: - David Harris)
Pegasus Mail HTML Renderer 2.4.10.3 (HKLM-x32\...\{A9F5E1E1-1281-4862-90B4-6CF8E6AF83CE}_is1) (Version: - Micha's Midnight Manufacture)
Pegasus Mail v4.72 (HKLM-x32\...\{6998396E-6D20-48FE-9200-4C9DFAFCED54}_is1) (Version: 4.72 - David Harris)
Port Detective (HKLM-x32\...\Port) (Version: - )
Qlock Free (HKU\S-1-5-21-3817969436-2248056730-510417028-1000\...\Qlock) (Version: 1.91 - Vitei inc)
Quicken (HKLM-x32\...\{62D93E3E-2F8E-42BD-9343-896F4F0031D3}) (Version: 27.1.11.18 - Quicken)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10240.31217 - Realtek Semiconductor Corp.)
Retrospect 15.1.2 (HKLM\...\{67F2FAFB-5C34-4013-949D-309734F6E158}) (Version: 15.10.20.100 - Retrospect, Inc.)
Sandboxie 5.26 (64-bit) (HKLM\...\Sandboxie) (Version: 5.26 - Sandboxie Holdings, LLC)
SciTE4AutoIt3 17.224.935.0 (HKLM-x32\...\SciTE4AutoIt3) (Version: 17.224.935.0 - Jos van der Zande)
Skype version 8.29 (HKLM-x32\...\Skype_is1) (Version: 8.29 - Skype Technologies S.A.)
Spell Catcher Plus 3.10.2a9 Build #2174 (HKLM-x32\...\Spell Catcher Plus) (Version: 3.10.2a9 Build #2174 - Rainmaker Research)
StokerLog (HKLM-x32\...\{FF352FC8-239B-48AE-9333-FA9B9FD182D1}) (Version: 6.9.0000 - AmirM Software)
stunnel installed for AllUsers (HKLM-x32\...\stunnel) (Version: 5.41 - Michal Trojnara)
TeamViewer 13 (HKLM-x32\...\TeamViewer) (Version: 13.2.14327 - TeamViewer)
Total Uninstall 6.23.0 (HKLM\...\Total Uninstall 6_is1) (Version: 6.23.0 - Gavrila Martau)
UltraEdit (HKLM\...\{AFFE5F64-3248-41E9-96AE-8B475F6EFAB3}) (Version: 25.00.0.68 - IDM Computer Solutions, Inc.)
UltraVnc (HKLM\...\Ultravnc2_is1) (Version: 1.2.2.1 - uvnc bvba)
Unlocker 1.9.1-x64 (HKLM\...\Unlocker) (Version: 1.9.1 - Cedrick Collomb)
VuePrint (HKLM-x32\...\VuePrint) (Version: - )
VueScan x32 (HKLM-x32\...\VueScan x32) (Version: - Hamrick Software)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
WinMerge 2.14.0 (HKLM-x32\...\WinMerge_is1) (Version: 2.14.0 - Thingamahoochie Software)
WinSnap (HKLM-x32\...\WinSnap) (Version: 4.6.0 - NTWind Software)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-3817969436-2248056730-510417028-1000_Classes\CLSID\{b5eedee0-c06e-11cf-8c56-444553540000}\InprocServer32 -> C:\Programs\UltraEdit\ue64ctmn.dll ()
ContextMenuHandlers1: [Foxit_ConvertToPDF_Reader] -> {A94757A0-0226-426F-B4F1-4DF381C630D3} => C:\PROGRAMS\FOXIT READER\plugins\ConvertToPDFShellExtension_x64.dll [2018-07-13] (Foxit Software Inc.)
ContextMenuHandlers1: [Image Resizer] -> {51B4D7E5-7568-4234-B4BB-47FB3C016A69} => C:\Program Files\Image Resizer for Windows\ShellExtensions.dll [2018-04-11] (Brice Lambson)
ContextMenuHandlers1: [ReflectShellExt] -> {DEBB9B79-B3DD-47F4-9E5C-EA6975BAB611} => C:\Programs\Macrium\Reflect\RContextMenu.dll [2017-10-01] (Paramount Software UK Ltd)
ContextMenuHandlers1: [WinMerge] -> {4E716236-AA30-4C65-B225-D68BBA81E9C2} => C:\Programs\WinMerge\ShellExtensionX64.dll [2013-02-02] (hxxp://winmerge.org)
ContextMenuHandlers2: [ReflectShellExt] -> {DEBB9B79-B3DD-47F4-9E5C-EA6975BAB611} => C:\Programs\Macrium\Reflect\RContextMenu.dll [2017-10-01] (Paramount Software UK Ltd)
ContextMenuHandlers2: [WinMerge] -> {4E716236-AA30-4C65-B225-D68BBA81E9C2} => C:\Programs\WinMerge\ShellExtensionX64.dll [2013-02-02] (hxxp://winmerge.org)
ContextMenuHandlers3: [UnlockerShellExtension] -> {DDE4BEEB-DDE6-48fd-8EB5-035C09923F83} => C:\Programs\Unlocker\UnlockerCOM.dll [2010-07-14] ()
ContextMenuHandlers4: [WinMerge] -> {4E716236-AA30-4C65-B225-D68BBA81E9C2} => C:\Programs\WinMerge\ShellExtensionX64.dll [2013-02-02] (hxxp://winmerge.org)
ContextMenuHandlers5: [NvCplDesktopContext] -> {3D1975AF-48C6-4f8e-A182-BE0E08FA86A9} => C:\Windows\system32\nvshext.dll [2016-12-29] (NVIDIA Corporation)
ContextMenuHandlers5: [WinMerge] -> {4E716236-AA30-4C65-B225-D68BBA81E9C2} => C:\Programs\WinMerge\ShellExtensionX64.dll [2013-02-02] (hxxp://winmerge.org)
ContextMenuHandlers6: [Foxit_ConvertToPDF_Reader] -> {A94757A0-0226-426F-B4F1-4DF381C630D3} => C:\PROGRAMS\FOXIT READER\plugins\ConvertToPDFShellExtension_x64.dll [2018-07-13] (Foxit Software Inc.)
ContextMenuHandlers6: [UnlockerShellExtension] -> {DDE4BEEB-DDE6-48fd-8EB5-035C09923F83} => C:\Programs\Unlocker\UnlockerCOM.dll [2010-07-14] ()
ContextMenuHandlers1_S-1-5-21-3817969436-2248056730-510417028-1000: [UltraEdit] -> {b5eedee0-c06e-11cf-8c56-444553540000} => C:\Programs\UltraEdit\ue64ctmn.dll [2018-03-22] ()
ContextMenuHandlers6_S-1-5-21-3817969436-2248056730-510417028-1000: [UltraEdit] -> {b5eedee0-c06e-11cf-8c56-444553540000} => C:\Programs\UltraEdit\ue64ctmn.dll [2018-03-22] ()

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {10401BF8-ABA2-4999-800D-72040378932A} - System32\Tasks\Intel PTT EK Recertification => C:\Programs\Intel\iCLS Client\IntelPTTEKRecertification.exe [2017-09-21] (Intel® Corporation)
Task: {1D651C7C-9293-4601-BADE-9152D69CC8A4} - System32\Tasks\CCleanerSkipUAC => C:\Programs\CCleaner\CCleaner.exe [2018-07-20] (Piriform Ltd)
Task: {478E0D87-ECA1-4AA5-A746-58A25F4A0C0E} - System32\Tasks\{0E5BB8B9-9CFF-4915-81D4-AC8DC82048A0} => C:\Dnload\JConnect_messenger.exe
Task: {738E719B-BB13-4385-956F-8A09A800FB11} - System32\Tasks\CCleaner Update => C:\Programs\CCleaner\CCUpdate.exe [2018-07-20] (Piriform Ltd)
Task: {934CCB76-2AEC-452F-9585-514CFB14AFC1} - System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864 => C:\Programs\Bitdefender Agent\WatchDog.exe [2018-07-31] (Bitdefender)
Task: {E90F52AC-7A1B-4E86-8169-8277EAE653A1} - System32\Tasks\klcp_update => c:\programs\k-lite codec pack\tools\codectweaktool.exe [2018-05-02] ()

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)


==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)


Shortcut: C:\Users\Gary\Favorites\NCH Software Download Site.lnk -> hxxp://www.nchsoftware.com/index.htm
Shortcut: C:\Users\Gary\Desktop\CleanTemp.lnk -> C:\Batch\CleanTemp.bat ()
Shortcut: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qlock\Help.lnk -> hxxp://www.qlock.com/help

==================== Loaded Modules (Whitelisted) ==============

2018-07-18 01:41 - 2018-07-18 01:41 - 000993728 _____ () C:\Programs\Bitdefender\Bitdefender Security\otengines_02751_003\ashttpbr.mdl
2018-07-18 01:41 - 2018-07-18 01:41 - 000544880 _____ () C:\Programs\Bitdefender\Bitdefender Security\otengines_02751_003\ashttpdsp.mdl
2018-07-18 01:41 - 2018-07-18 01:41 - 003232216 _____ () C:\Programs\Bitdefender\Bitdefender Security\otengines_02751_003\ashttpph.mdl
2018-07-18 01:41 - 2018-07-18 01:41 - 001528320 _____ () C:\Programs\Bitdefender\Bitdefender Security\otengines_02751_003\ashttprbl.mdl
2018-03-08 09:54 - 2016-12-29 06:16 - 000134712 _____ () C:\Program Files\NVIDIA Corporation\Display\NvSmartMax64.dll
2018-06-07 08:25 - 2018-06-07 08:25 - 000019280 _____ () C:\Program Files\Retrospect\InstantScan\retroisarun.exe
2018-06-07 08:25 - 2018-06-07 08:25 - 001783120 _____ () C:\Program Files\Retrospect\InstantScan\retrores.dll
2018-06-07 08:25 - 2018-06-07 08:25 - 000115536 _____ () C:\Program Files\Retrospect\InstantScan\voldriver.dll
2018-06-07 08:25 - 2018-06-07 08:25 - 000494928 _____ () C:\Program Files\Retrospect\InstantScan\vol.dll
2010-07-14 21:44 - 2010-07-14 21:44 - 000020032 _____ () C:\Programs\Unlocker\UnlockerCOM.dll
2018-03-22 13:32 - 2018-03-22 13:32 - 000464640 _____ () C:\Programs\UltraEdit\ue64ctmn.dll
2008-07-27 19:01 - 2008-07-27 19:01 - 000423424 _____ () C:\Programs\ClipX\clipx.exe
2018-03-12 14:43 - 2018-03-17 17:54 - 000867328 _____ () C:\Batch\K9Restarter.exe
2012-04-02 20:06 - 2012-04-02 20:06 - 004142080 _____ () C:\Users\Gary\AppData\Roaming\Qlock\qlock.exe
2018-06-23 10:02 - 2016-05-23 23:17 - 000542288 _____ () C:\Programs\UltraVNC\SecureVNCPlugin64.dsm
2018-06-07 08:28 - 2018-06-07 08:28 - 000115536 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\voldriver.dll
2018-06-07 08:28 - 2018-06-07 08:28 - 001783120 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\retrores.dll
2018-06-07 08:28 - 2018-06-07 08:28 - 000494928 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\vol.dll
2018-06-07 08:28 - 2018-06-07 08:28 - 000986960 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\UNIXVOL.DLL
2018-06-07 08:28 - 2018-06-07 08:28 - 000072016 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\unxvldrvr.dll
2018-06-07 08:28 - 2018-06-07 08:28 - 000174928 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\WRTVLDRVR.DLL
2018-06-07 08:28 - 2018-06-07 08:28 - 000514384 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\WRITERVOL.DLL
2018-06-07 08:28 - 2018-06-07 08:28 - 001053008 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\WINDBVOL.DLL
2018-06-07 08:28 - 2018-06-07 08:28 - 001003856 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\MBVOL.DLL
2018-06-07 08:28 - 2018-06-07 08:28 - 003329360 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\RETROAPI.DLL
2018-06-07 08:28 - 2018-06-07 08:28 - 000294224 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\Appclicks.dll
2018-06-07 08:17 - 2018-06-07 08:17 - 000082432 _____ () C:\Program Files\Retrospect\Retrospect 15.1.2\noam.rpx
2013-11-30 11:54 - 2013-11-30 11:54 - 000067072 _____ () C:\Programs\stunnel\bin\ZLIB1.dll
2018-03-21 09:03 - 2018-08-24 23:36 - 001790592 _____ () C:\Program Files (x86)\Microsoft\Skype for Desktop\ffmpeg.dll
2018-08-28 22:57 - 2018-08-24 23:36 - 000097224 _____ () \\?\C:\Program Files (x86)\Microsoft\Skype for Desktop\resources\app.asar.unpacked\node_modules\keytar\build\Release\keytar.node
2018-08-28 22:57 - 2018-08-24 23:36 - 000219080 _____ () \\?\C:\Program Files (x86)\Microsoft\Skype for Desktop\resources\app.asar.unpacked\node_modules\electron-ssid\build\Release\electron-ssid.node
2018-03-21 09:03 - 2018-08-24 23:36 - 002725400 _____ () C:\Program Files (x86)\Microsoft\Skype for Desktop\libglesv2.dll
2018-03-21 09:03 - 2018-08-24 23:36 - 000033304 _____ () C:\Program Files (x86)\Microsoft\Skype for Desktop\libegl.dll
2018-08-28 22:57 - 2018-08-24 23:36 - 000409544 _____ () \\?\C:\Program Files (x86)\Microsoft\Skype for Desktop\resources\app.asar.unpacked\node_modules\@paulcbetts\spellchecker\build\Release\spellchecker.node
2018-08-28 22:57 - 2018-08-24 23:36 - 000138696 _____ () \\?\C:\Program Files (x86)\Microsoft\Skype for Desktop\resources\app.asar.unpacked\node_modules\keyboard-layout\build\Release\keyboard-layout-manager.node
2018-08-28 22:57 - 2018-08-24 23:36 - 002384840 _____ () \\?\C:\Program Files (x86)\Microsoft\Skype for Desktop\resources\app.asar.unpacked\node_modules\slimcore\bin\skypert.dll
2017-10-26 18:10 - 2017-10-26 18:10 - 001244304 _____ () C:\Programs\Intel\Intel® Management Engine Components\LMS\ACE.dll

==================== Alternate Data Streams (Whitelisted) =========

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 19:34 - 2018-09-11 21:56 - 000000823 _____ C:\Windows\system32\Drivers\etc\hosts

127.0.0.1 localhost

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-3817969436-2248056730-510417028-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 66.51.205.100 - 66.51.206.100
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 0) (ConsentPromptBehaviorUser: 3) (EnableLUA: 0)
Windows Firewall is disabled.

==================== MSCONFIG/TASK MANAGER disabled items ==


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{B567F63B-40BD-4342-BA1B-CE276E0B1DC5}] => (Allow) C:\Programs\Firefox\firefox.exe
FirewallRules: [{4F083895-9C66-4EC8-AEEF-A97AE2121B5B}] => (Allow) C:\Programs\Firefox\firefox.exe
FirewallRules: [{79B4F7A9-E211-455A-BDF9-F49EAC03DF58}] => (Allow) C:\Programs\stunnel\bin\stunnel.exe
FirewallRules: [{6E61AB2E-F586-4BBB-AFBF-223DFDDE721E}] => (Allow) C:\Programs\stunnel\bin\stunnel.exe
FirewallRules: [{C8736047-FC45-44D8-96E6-474BAE2ADE73}] => (Allow) C:\Programs\stunnel\bin\tstunnel.exe
FirewallRules: [{DAD1E870-EA47-41BC-AE14-0F8AC8F1A8EA}] => (Allow) C:\Programs\stunnel\bin\tstunnel.exe
FirewallRules: [{8CF35A92-4AE7-4BD3-B010-038A5F282136}] => (Allow) LPort=5900
FirewallRules: [{BC047A16-4E18-4635-8889-2232321FEF37}] => (Allow) LPort=5800
FirewallRules: [{303C7871-9DAD-4F82-A341-F9A7BFCA04DF}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8620\bin\FaxApplications.exe
FirewallRules: [{89B9F23D-A099-4A28-A9F6-9F9C076C3931}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8620\bin\DigitalWizards.exe
FirewallRules: [{F092E520-CD8F-4B5F-A53A-99B66793FBF7}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8620\bin\SendAFax.exe
FirewallRules: [{541AA1C2-4CAC-4C40-A23F-C6B0900289CB}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8620\Bin\DeviceSetup.exe
FirewallRules: [{54AE2B8E-FA68-40AB-B15A-0B2B71D3F237}] => (Allow) LPort=5357
FirewallRules: [{2833FA1D-B078-4F42-ABD0-38E9EB6A73DD}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8620\Bin\HPNetworkCommunicatorCom.exe
FirewallRules: [{A81AB6F1-EEE7-4359-B1A8-0A9650AF2C39}] => (Allow) C:\Program Files (x86)\VueScan\vuescan.exe
FirewallRules: [{B2C649CA-F86C-4FF9-B42A-AA1E5DB04CCD}] => (Allow) C:\Program Files (x86)\VueScan\vuescan.exe
FirewallRules: [{4D926CEE-6DB7-4A20-A0C3-8B8BF7FD349F}] => (Allow) C:\Program Files\Retrospect\Retrospect 15.1.2\Retrospect.exe
FirewallRules: [{40D03A6E-3A1E-494E-8B13-2B341999B0D1}] => (Allow) C:\Program Files\Retrospect\Retrospect 15.1.2\Retrospect.exe
FirewallRules: [{C555C9EE-DDD6-48EC-8CF7-96A089695D8E}] => (Allow) C:\Programs\uTorrent\uTorrent.exe
FirewallRules: [{9E259834-1B98-46E0-86C5-F64DC8291D56}] => (Allow) C:\Programs\uTorrent\uTorrent.exe
FirewallRules: [{DD5E67E8-4FE6-4B7E-9491-C171E85309EA}] => (Allow) C:\Programs\CCleaner\CCUpdate.exe
FirewallRules: [{569821C6-AAB9-4330-B5F0-3398BFF7B6C8}] => (Allow) C:\Programs\CCleaner\CCUpdate.exe
FirewallRules: [{5A80516D-0627-48BF-89BA-22A371339779}] => (Allow) C:\Programs\UltraVNC\winvnc.exe
FirewallRules: [{18E94603-7596-4C76-98C8-B89F64792F78}] => (Allow) C:\Programs\UltraVNC\winvnc.exe
FirewallRules: [{B390B3E9-D184-4621-AC68-398AA8AEC5AF}] => (Allow) C:\Programs\UltraVNC\vncviewer.exe
FirewallRules: [{ADA016C2-0137-4471-AE48-B17AEA379852}] => (Allow) C:\Programs\UltraVNC\vncviewer.exe
FirewallRules: [{E4D53737-3732-4BB2-949B-FC093D2ABAE6}] => (Allow) C:\Program Files (x86)\TeamViewer\TeamViewer.exe
FirewallRules: [{3EC9F412-AA90-4A85-83C1-3AF679EE57F9}] => (Allow) C:\Program Files (x86)\TeamViewer\TeamViewer.exe
FirewallRules: [{AA643712-A441-4E81-8F12-17407CBC3394}] => (Allow) C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
FirewallRules: [{F9022BB0-D3AA-4F5F-AAB0-A3B713B5BA23}] => (Allow) C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
FirewallRules: [{6102161F-3AE9-44E2-BC6D-45A736B6C9E6}] => (Allow) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
FirewallRules: [{A7F1D2DD-23F7-4BFF-BCB8-4160665667C7}] => (Allow) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe

==================== Restore Points =========================

05-03-2018 13:02:20 Windows Update
10-09-2018 07:38:26 Scheduled Checkpoint

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (09/11/2018 02:00:37 AM) (Source: Retrospect) (EventID: 1) (User: NT AUTHORITY)
Description: + Normal backup using Errol's LT at 9/11/2018 2:00 AM (Execution unit 2)
9/11/2018 2:00:00 AM: Finished scanning backup set data files
To Backup Set Errol'sLT...
Can't access volume Windows7_OS (C:) on ErrolLT530, error -530 (backup client not found)

Error: (09/11/2018 02:00:36 AM) (Source: Retrospect) (EventID: 1) (User: NT AUTHORITY)
Description: Script "Errol's LT" incomplete

Error: (09/11/2018 02:00:35 AM) (Source: Retrospect) (EventID: 1) (User: NT AUTHORITY)
Description: Can't access volume Windows7_OS (C:) on ErrolLT530, error -530 (backup client not found)

Error: (09/11/2018 12:00:15 AM) (Source: Retrospect) (EventID: 1) (User: NT AUTHORITY)
Description: Execution terminated unexpectedly, possibly due to a power failure or system crash.

Error: (09/10/2018 02:00:37 AM) (Source: Retrospect) (EventID: 1) (User: NT AUTHORITY)
Description: + Normal backup using Errol's LT at 9/10/2018 2:00 AM (Execution unit 1)
9/10/2018 2:00:00 AM: Finished scanning backup set data files
To Backup Set Errol'sLT...
Can't access volume Windows7_OS (C:) on ErrolLT530, error -530 (backup client not found)

Error: (09/10/2018 02:00:37 AM) (Source: Retrospect) (EventID: 1) (User: NT AUTHORITY)
Description: Script "Errol's LT" incomplete

Error: (09/10/2018 02:00:36 AM) (Source: Retrospect) (EventID: 1) (User: NT AUTHORITY)
Description: Can't access volume Windows7_OS (C:) on ErrolLT530, error -530 (backup client not found)

Error: (09/10/2018 12:01:43 AM) (Source: Retrospect) (EventID: 1) (User: NT AUTHORITY)
Description: + Normal backup using DocfxitLT Win7 & Win10 at 9/10/2018 12:00 AM (Execution unit 1)
9/10/2018 12:00:17 AM: Finished scanning backup set data files
To Backup Set DocfxitLT Win10 C...
  • soccCallback: kNetSelectorConnect error 10060
  • soccCallback: kNetSelectorConnect error 10060
    Can't access volume Windows 7 (C:) on DocfxitLT, error -530 (backup client not found)


    System errors:
    =============
    Error: (09/05/2018 06:21:22 PM) (Source: volsnap) (EventID: 36) (User: )
    Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

    Error: (09/03/2018 04:45:37 PM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY)
    Description: The following fatal alert was received: 20.

    Error: (08/29/2018 03:59:24 AM) (Source: volsnap) (EventID: 36) (User: )
    Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

    Error: (08/28/2018 11:05:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 70. The internal error state is 105.

    Error: (08/28/2018 11:05:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 70. The internal error state is 105.

    Error: (08/28/2018 11:05:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 40. The internal error state is 808.

    Error: (08/28/2018 11:05:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 70. The internal error state is 105.

    Error: (08/28/2018 11:05:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 70. The internal error state is 105.


    ==================== Memory info ===========================

    Processor: Intel® Core™ i7-7700 CPU @ 3.60GHz
    Percentage of memory in use: 38%
    Total physical RAM: 16312.14 MB
    Available physical RAM: 10066.05 MB
    Total Virtual: 32622.44 MB
    Available Virtual: 26094.51 MB

    ==================== Drives ================================

    Drive c: (Win7 64bit) (Fixed) (Total:133.34 GB) (Free:16.57 GB) NTFS
    Drive d: (Windows7_OS) (Fixed) (Total:118.97 GB) (Free:20.47 GB) NTFS ==>[system with boot components (obtained from drive)]
    Drive e: (DocfxitXP) (Fixed) (Total:99.89 GB) (Free:22.39 GB) NTFS ==>[system with boot components (obtained from drive)]
    Drive g: () (Fixed) (Total:65.69 GB) (Free:30.75 GB) NTFS
    Drive h: (Backup) (Fixed) (Total:864.58 GB) (Free:19.87 GB) NTFS
    Drive i: (Backup) (Fixed) (Total:931.51 GB) (Free:141.67 GB) NTFS
    Drive j: (Backup4TB) (Fixed) (Total:3726.02 GB) (Free:291.56 GB) NTFS

    \\?\Volume{6b893a65-98ad-49bc-96fc-bb48d555aedb}\ (WinRE_DRV) (Fixed) (Total:0.93 GB) (Free:0.54 GB) NTFS

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7/8/10) (Size: 931.5 GB) (Disk ID: 00012882)
    Partition 1: (Not Active) - (Size=133.3 GB) - (Type=07 NTFS)
    Partition 2: (Active) - (Size=119 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=99.9 GB) - (Type=07 NTFS)

    ========================================================
    Disk: 1 (Size: 931.5 GB) (Disk ID: C0F00800)

    Partition: GPT.

    ========================================================
    Disk: 2 (Size: 931.5 GB) (Disk ID: D844EFE0)
    Partition 1: (Not Active) - (Size=931.5 GB) - (Type=07 NTFS)

    ========================================================
    Disk: 3 (Size: 3726 GB) (Disk ID: 06D9EA90)

    Partition: GPT.

    ==================== End of Addition.txt ============================

Edited by Oh My!, 13 September 2018 - 08:29 AM.


#11 Oh My!

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Posted 13 September 2018 - 09:23 AM

Hi Gary.

Your computer is clean and I don't see any obvious reason for your difficulties. I am unfamiliar with either program and have no experience troubleshooting them. There may be compatibility issues within the program, browser, or computer. I am not sure what you have tried but I would try booting into Safe Mode, launch the browser without add ons except for Fireform, or trying a different version of that add on. In addition, you might try to temporarily uninstall your security program(s) to see if that makes a difference for either program.

Sorry I don't have an answer for you other than it is not malware related.
Gary
 
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#12 docfxit

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Posted 13 September 2018 - 01:28 PM

Thank you for looking at my files. I have tried your suggestions. I originally posted this thread in the Windows forum.  I was told to move it to here.  Which Forum would I be able to get some help to diagnose this problem?

 

Thank you,

 

Docfxit



#13 Oh My!

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Posted 13 September 2018 - 05:55 PM

I would return to the Windows Forum and indicate your computer has been cleared of any malware. I would suspect they wanted to rule that out first.
Gary
 
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#14 docfxit

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Posted 13 September 2018 - 09:05 PM

Thank you for your help.

 

Docfxit



#15 Oh My!

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Posted 13 September 2018 - 09:36 PM

:thumbsup2:
Gary
 
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