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getting updates


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#1 bmeister

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Posted 12 August 2018 - 03:15 PM

Good afternoon folks. I have an old Emachine that my brother-in-law installed windows seven in. I wasn't using it so it sat around until the battery went dead. I decided to get away from Windows XP finally so I got this old computer out and replaced the battery, reset the time and everything fired up just fine. I figured it surely needed updates so that is where I went. OK, we have 52 of them. They downloaded fine and then started to install, got as far as number 31 and that is where it set. Left it there for about 24 hours because some things take time but finally shut it down because nothing was happening. Can any one tell me why? is there a setting in there or something that caused it to stop that I need to change. I do not know a whole lot about computers and is the reason that I hung on to Windows XP so long. It was something that I understood pretty well. Thanks for the help.

Bruce



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#2 Chris Cosgrove

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Posted 12 August 2018 - 04:20 PM

First of all, does this laptop have SP! installed ?  If you don't know, type winver in the search box that appears when you click on start. This will bring up the result 'winver.exe'. Click on this and you will get a box like this pop-up -

Attached File  Win version.PNG   20.01KB   0 downloads

 

This will tell  you if you have SP1 or not, as you see in the image it quite clearly says SP1, so I have it installed !  If it isn't installed you can get it here -

 

https://support.microsoft.com/en-gb/help/15090/windows-7-install-service-pack-1-sp1

 

If it is installed go to 'Control panel - Updates' and look at the date of your last successful install. If it is July of last year then MS changed the update system to a rolling one, just wait until about Tuesday of this week and get the monthly roll-up update and you should be good.

 

Chris Cosgrove



#3 bmeister

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Posted 12 August 2018 - 04:44 PM

OK, I restarted the computer, went to see what updates worked and which ones failed. After that I see that I had one important update so I did that and it was successful. I then did another search for updates and cam up with 31. Clicked on down load , then on install and it is working. Still don't know why it stopped yesterday but looks like it's working OK now.

Bruce



#4 bmeister

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Posted 12 August 2018 - 04:47 PM

By the way, thanks Chris.

Bruce






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