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Windows 10 HP Pavilion No Signal Going to sleep


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#1 JazzMahn

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Posted 11 August 2018 - 07:24 AM

I have been helping a friend that has a HP Pavilion machine with 6 gigs of Ram and a dual core processor. When I first turn on the machine the monitor will display no signal and go to sleep.  

 

If I restart the computer it will do the same thing again and usually after I restart the machine several times it will start and work perfectly.  I don't understand why.

 

I have changed the cords and checked to make sure the connections are seated properly.  I have looked and the VGA connector is on the motherboard.  Could it be that the connector is going bad and needs to have a VGA PCIe card put in one of the slots. I don't want to have my friend stand the expense of a card especially when it does it works fine until the next time I start the machine.

 

I ran through the HP Diagnostic Tests and none show any problems.  Any additional ideas would sure be appreciated.

 

Thanks.



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#2 dc3

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Posted 11 August 2018 - 08:53 AM

What is the model of this Pavilion?

 

Is Windows 10 the original operating system for this computer?

 

Have you tried another monitor?

 

You posted that you tried a different VGA cord.  Is this a known working cable?  Have you tried the cord on another computer to be sure it works?


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