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Random BSODs: W10 1803; SYSTEM_SERVICE_EXCEPTION, ntoskrnl & ntkrnlmp


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#1 dirkdigles

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Posted 09 August 2018 - 08:31 AM

Hi all,

 

Ever since upgrading to Windows 10 Pro version 1803, my system has lost stability.  And as of the last several weeks, I've really been running into a good number of BSODs.  Some of them run to completion (aka make a memory dump), some do not.

 

Typically they'll happen 5-10 minutes after playing some games (mainly Team Fortress 2 and Doom, both through Steam), like when I'm browsing the internet.  Today, one just happened with the system idle, about 10 minutes after I turned it on, but before I got a change to log in.

 

I have run SFC Scannow without error, DISM without error, memtest86 without error.  I have checked my hard disks and they seem to be ok.

 

My power supply is a Seasonic X650 Gold.  I have had it since April 2011.

 

Prior to 1803, I was running a 4.0ghz overclock on my Xeon X5660, which was pretty much rock stable.  Maybe 1-2 reboots in 6 months.  Since running into the new BSODs, I have reset my BIOS to optimized defaults.  My motherboard is a Gigabyte GA-X58A-UD3R rev 2.0.  I am on the latest bios, FH (which is quite old anyway).

 

I also upgraded from a GTX 660 to an R9 290 graphics card in February of this year.  I have used DDU to uninstall drivers (in safe mode), and tried to find the most stable AMD driver.  Other than that, I have not added any new hardware recently.

 

I tried running driver verifier per advice from this site and others, but it crashed quite early on (BSOD) so I wasn't sure what to do with that.  I have done an in-place upgrade (repair install) of windows in the last week, which seemed to have no effect on stability.

 

Here is my Speccy link:

 

http://speccy.piriform.com/results/BOeGTtr5WHyZao6ax0aSNXg

 

Speccy shows 2 Samsung monitors connected for some reason; it is my TV; not sure why it shows 2 of them.

 

Thank you in advance for taking a look and helping me solve this frustrating issue!

 

Best,

Attached Files


Edited by dirkdigles, 09 August 2018 - 08:38 AM.


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#2 dmccoyks

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Posted 09 August 2018 - 10:23 AM

Your dump file does not point to any possible driver for the cause. However, as you can see below several of your 3rd party drivers are out of date. Please use the links below to check for and update any outdated drivers and test. I always recommend creating a Restore Point before updating as a precaution.

 

If the problems continues then please re-run Driver Verifier as shown in the guide below.

 

https://www.bleepingcomputer.com/forums/t/576333/driver-verifier-bsod-related-windows-10-81-8-7-vista/

**************************Thu Aug  9 07:35:39.679 2018 (UTC - 5:00)**************************
DDCDrv.sys                  Tue Apr  8 00:50:11 2008 (47FB23B3)
adfs.SYS                    Thu Jun 26 13:52:37 2008 (48640195)
VGAOCTool.sys               Wed Oct  6 09:14:37 2010 (4CACA06D)
PxHlpa64.sys                Tue Apr 24 10:26:29 2012 (4F96E245)
lvrs64.sys                  Mon Oct 22 19:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 19:12:08 2012 (5085FCF8)
Tpkd.sys                    Sat Nov 17 07:18:06 2012 (50A7AAAE)
speedfan.sys                Sat Dec 29 12:59:35 2012 (50DF59B7)
LGSUsbFilt.Sys              Thu May 30 08:15:44 2013 (51A76D20)
LGSHidFilt.Sys              Thu May 30 08:16:33 2013 (51A76D51)
aksdf.sys                   Thu Oct 17 01:47:38 2013 (525FA42A)
hardlock.sys                Tue Apr 15 07:22:59 2014 (534D40C3)
aksfridge.sys               Tue Jun 24 02:44:36 2014 (53A94884)
lgcoretemp.sys              Tue Jun  9 09:52:10 2015 (557719BA)
RDWM1117.SYS                Mon Jul 13 04:24:34 2015 (55A39FF2)
rt640x64.sys                Thu Oct  1 03:34:33 2015 (560D0C39)
RTKVHD64.sys                Fri Jan 22 07:09:21 2016 (56A24621)
LGVirHid.sys                Mon Jun 13 11:47:03 2016 (575EFFA7)
LGJoyXlCore.sys             Mon Jun 13 11:47:06 2016 (575EFFAA)
LGBusEnum.sys               Mon Jun 13 11:47:08 2016 (575EFFAC)
IntelHaxm.sys               Sun Sep 11 22:44:10 2016 (57D640AA)
tapwindscribe0901.sys       Thu Mar 16 14:37:54 2017 (58CB05B2)
sonarworks.sys              Fri Oct  6 04:40:06 2017 (59D76B96)
AtihdWT6.sys                Wed Nov 15 21:12:15 2017 (5A0D1E2F)
idmwfp.sys                  Wed Feb 28 11:33:36 2018 (5A970410)
atikmdag.sys                Thu Mar 22 15:25:02 2018 (5AB42D3E)
LHidFilt.Sys                Tue Apr  3 09:59:46 2018 (5AC3B302)
afunix.sys                  58F61EEB (This 2008 (This 2008 (This
intelppm.sys                E0024307 (This 2016 (This 2016 (This
SgrmAgent.sys               4F2A9E0C (This 2016 (This 2016 (This

http://www.carrona.org/drivers/driver.php?id=DDCDrv.sys
http://www.carrona.org/drivers/driver.php?id=adfs.SYS
VGAOCTool.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=Tpkd.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=LGSUsbFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=aksdf.sys
http://www.carrona.org/drivers/driver.php?id=hardlock.sys
http://www.carrona.org/drivers/driver.php?id=aksfridge.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
RDWM1117.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
tapwindscribe0901.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
sonarworks.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
afunix.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
SgrmAgent.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

 

 



#3 dirkdigles

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Posted 12 August 2018 - 02:33 PM

Turned out this was a hardware issue.  I removed my CPU and memory, vacuumed / cleaned the contact points where need be, and re-installed everything.  Not a hiccup since.



#4 dmccoyks

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Posted 14 August 2018 - 03:55 PM

Okay glad to hear you got it fixed.




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