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disk read error ?


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#1 qmuddy2

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Posted 08 August 2018 - 05:08 PM

i'm trying to re-install windows 7, due to getting disk read error   (ctrl alt delete?) to restart message : is there a way to just re-install windows 7 without my windows 7 dvd trying to repair disk errors;  i set the boot location to my dvd drive, instead of my hard drive ? thanks


Edited by hamluis, 08 August 2018 - 05:52 PM.
Merged dupe topics - Hamluis.


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#2 Broni

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Posted 08 August 2018 - 05:38 PM

I'd suggest running hard drive diagnostics first. You may have bad drive.

 

Run hard drive diagnostics: http://www.bleepingcomputer.com/forums/topic28744.html/page__view__findpost__p__160520
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here


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#3 dmccoy

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Posted 08 August 2018 - 05:48 PM

If you are getting disk read errors then your hard drive may be failing. You should test it first as follows to verify it is good before reinstalling Windows.

Run Chkdsk

  • Click on Start menu
  • Type in command
  • Right click on Command Prompt in list and select Run as Administrator
  • Copy and Paste the command into the command window
    chkdsk D:/r (change to the correct drive if needed)

/f option will attempt to fix any found errors
/r option will locate for bad sectors and recovery any readable information
/x option will force the volume you’re about to check to be dismounted before the utility begins a scan
 
If the following message is displayed: Choose Y
 
"Chkdsk cannot run because the volume is in use by another
process.  Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)"

ListChkDskResult Program
Please download ListChkDskResult by SleepyDude and save it to your desktop.

  • Right-click on ListChkdskResult.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • A message about checking Windows Event Log will pop-up. Click OK.
  • Wait patiently until a notepad window will open. This won't take long.
  • The displayed logfile will be also saved to your desktop as ListChkDskResult.txt.
  • Please include the content of this file in your next reply

Edited by dmccoyks, 08 August 2018 - 05:49 PM.

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