Okay so, I'm with a third party internet provider, and they told me that shaw blocks access to my routers settings page, but I can't get support from one of their technicians because it's a holiday.
So when I type 192.168.0.1 nothing happens. If I reset the router to factory default I can access it for a few seconds, but if its plugged in to the internet I quickly lose access. My wireless access to the internet doesn't work anymore because I reset it, and I'm not sure how to get it up and running again. It's hard to experiment because I can only look at the router settings while the coax cable is unplugged. What the hell do I even do? I need to be able to access my router without resetting it every time, and I need to set up my wireless network again. I have a technicolor tc8717t and am using windows 7 ultimate.
The two things that would help most: tell me how to access my router at all times. and tell me how to set up wireless internet without being connected to the internet, then connect the internet later.
Edit: I called shaw themselves and they say it's literally impossible for them to do what my third party provider suggested. (not to mention very illegal) and the technician told me he had absolutely no idea what's wrong and that in the entire time he's been working in tech support he's never heard of a router/modem that can't be accessed while connected to the internet. I also got default wireless access back so that part is fine, now I'm just back to my main problem of not being able to access my settings page.
Edited by Sevrin, 06 August 2018 - 07:13 PM.