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LAN Connection Failed: Stuck at Identifying

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3 replies to this topic

#1 azulachesis


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Posted 06 August 2018 - 11:12 AM

Recently, my LAN connection failed (it has been working fine until then). The connection remains "identifying...", no internet access.

- From ipconfig /all, a 169.254.x.x address is assigned as autoconfiguration ipv4 address, no default gateway.
- Ping is successful.

How can I get my connection back?

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#2 hamluis



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Posted 06 August 2018 - 02:58 PM

Reference Material.



#3 mightywiz


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Posted 07 August 2018 - 05:32 PM

is the internet working for all other devices?


first i would try a reboot of all devices - computer, router, & modem.


if that doesn't work then I would try a static ip. but you do need to know your routers IP range and gateway.

if static works you can leave it that way, but I would run some malware/adware detection programs like malwarebytes & ADWcleaner & a virus scan to make sure your system is clean.

#4 dmccoy


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Posted 08 August 2018 - 01:30 PM

Click on Start menu
Type in command to start searching
Right click on command prompt in list and select Run as Administrator
Once you are at command prompt
Copy and paste or type the following command:
ipconfig /all > 0 & notepad 0
Save file as network_info.txt
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