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Computer Crashes when using Chrome


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#1 josefdoc

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Posted 04 August 2018 - 10:09 PM

Hi all, I have a Dell Precision 3510 and when I go to open Chrome, it runs for a few moments than the computer crashes and I get the BSOD. I've tried reinstalling Chrome, disabling my antivirus, and performed a clean boot. I tried Chrome in safe mode and it didn't crash, I think it may be some kind of conflict with updates or software. Has anyone experienced this or know how to fix it?

 

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#2 Condobloke

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Posted 04 August 2018 - 10:51 PM

Sounds like a corrupt profile to me....(I have had similar experience in Firefox when I used to run Windows)

 

Try HERE


Edited by Condobloke, 04 August 2018 - 10:51 PM.

Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 


#3 north450

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Posted 05 August 2018 - 12:32 AM

Try turning off hardware acceleration in settings



#4 josefdoc

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Posted 05 August 2018 - 12:47 AM

Hi, I turned off the hardware acceleration and disabled the profiles but it still give me the blue screen.



#5 Condobloke

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Posted 05 August 2018 - 02:14 AM

have you attempted to reset your profile etc etc ?....Post #2......


Edited by Condobloke, 05 August 2018 - 02:15 AM.

Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 


#6 josefdoc

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Posted 05 August 2018 - 02:35 PM

Hi, yes I tried to reset it in safe mode, it didn't work. I can only do it in safe mode because if I'm not I can only use Chrome for a few seconds before it crashes.



#7 Condobloke

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Posted 05 August 2018 - 08:29 PM

Try another browser....eg,   Firefox


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 


#8 josefdoc

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Posted 06 August 2018 - 02:41 PM

Firefox works fine, it's just chrome






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