Posted 12 October 2006 - 10:51 AM
I think the important phrase is "up to." Remember that download speeds are often a reflection of the host server. There are several good on-line tests for download/upload speed that you may use to determine the AVERAGE speeds over time (choose several times during the week and several tests to arrive at a fair estimation).
If you are using DSL, then slower speeds may be a reflection of the physical state of the phone lines, etc. Most ISP's service desk can run diagnostic tests for speed and other troubleshooting issues. Request they do so.
Whereof one cannot speak, thereof one should be silent.