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need help because of frequent BSOD


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#1 ios

ios

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Posted 04 August 2018 - 01:39 PM

specs - http://speccy.piriform.com/results/UxlmQXDDU13HtKaHUsDKoUU

dump files - https://nofile.io/f/R9haESdFZvq/Minidump.zip

 

im having frequent random BSOD so i did a fresh install of windows 10 and my PC still crashes randomly especially at start up, i think it usually crashes when i changed the cTDP setting on the BIOS but im not sure if the APU (or CPU) is the problem or the power supply or even the whole motherboard

 

so help me pinpointing the main cause of the BSOD, i already did a lot of memtest86 and find no errors and even done scan disks a lot too and still no errors found 

 

thanks a lot for any help

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#2 jcgriff2

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Posted 05 August 2018 - 09:57 PM

Check your system manufacturer's (or motherboard's) support site for a BIOS update.

Current BIOS info:
SYSTEM_SKU:  To be filled by O.E.M.
SYSTEM_VERSION:  To be filled by O.E.M.
BIOS_DATE:  11/04/2014
BASEBOARD_PRODUCT:  F2A68HM-DS2
BASEBOARD_VERSION:  x.x

BIOS Version/Date	American Megatrends Inc. F1, 11/4/2014
SMBIOS Version	2.7
Embedded Controller Version	255.255
BIOS Mode	UEFI
The 3 dumps all showed kernel corruption, likely caused by unknown hardware failure.

RAM and HDD must be tested. I do not believe these BSODs to be driver issues.Regards. . .

jcgriff2
Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present




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