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Can't Transfer Files


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#1 FloridaArtist

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Posted 02 August 2018 - 05:33 PM

I'm suddenly having a problem moving files from my Flash Drive into My Windows 7, PC's, (My Documents) folder. I do this all the time, but suddenly it will not accept the files and it gives me the round Red International NO sign! ..Any Ideas as to what this might be?



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#2 Nikelpede

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Posted 02 August 2018 - 07:18 PM

Can you read the files that are on the USB?

I mean can you open them when they are on the USB?


Edited by Nikelpede, 02 August 2018 - 07:19 PM.


#3 FloridaArtist

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Posted 02 August 2018 - 08:16 PM

Yes no problem at all with that! ..It will not even allow me to drag an individual item in an open folder like a photo in! ..Also I didn't mention it before, but I always drag the files from place to place! ..If that's of any importance!


Edited by FloridaArtist, 02 August 2018 - 08:22 PM.


#4 joseibarra

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Posted 05 August 2018 - 06:03 AM

What is the make and model of the afflicted system?

 

Describe the antivirus/antimalware environment.


Edited by joseibarra, 05 August 2018 - 06:08 AM.

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#5 FloridaArtist

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Posted 05 August 2018 - 11:42 AM

I have a Dell 780 SFF running Windows 7 Pro. Since posting this I did discover a work around. I just got this PC back from the shop after a windows failure, and what ever they did, sort of defaulted or deleted a lot of things! When I try to drag photos into My Pictures it only allows me to drag them into Public Pictures, which seems to be a sub folder in the library of My Pictures. and the same with My Documents, I also must drag those into Public Documents! Maybe this is just my Ignorance, but possibly that repair has made it necessary for me to re place these folders?


Edited by FloridaArtist, 05 August 2018 - 12:01 PM.


#6 joseibarra

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Posted 05 August 2018 - 12:59 PM

I was suspecting something else that in not inherent to Dell so that idea isn't going to help. 

 

I don't do much of anything with the Windows picture folders either so don't know how they are supposed to work.

 

Others might have some ideas and you can tell us what was the nature of the "windows failure".

 

If the system worked before you took it to the shoppe and doesn't work when you got it back from the shoppe, what was the reply from the shoppe when you asked them about the problem?


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#7 pcpunk

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Posted 05 August 2018 - 01:58 PM

I have a Dell 780 SFF running Windows 7 Pro. Since posting this I did discover a work around. I just got this PC back from the shop after a windows failure, and what ever they did, sort of defaulted or deleted a lot of things! When I try to drag photos into My Pictures it only allows me to drag them into Public Pictures, which seems to be a sub folder in the library of My Pictures. and the same with My Documents, I also must drag those into Public Documents! Maybe this is just my Ignorance, but possibly that repair has made it necessary for me to re place these folders?

Seems like a bit of a Permissions issue was created when the pc fell ill, or even during the repair.  Wait for someone to come along that knows how to fix permission issues.  The "shop" should take some responsibility for fixing it properly but they may not have noticed this issue.  If they did a clean install then it is there fault, if they just did some kind of repair to save you money then well, it may cost more to fix it properly I don't know what kind of policy they have in place.


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